Author: Inês Pinto

Workforce: The power of the employee

Workforce: The power of the employee

Based in the 2013/14 global contact centre benchmarking rep...

Wet 'n' wild Australia

Wet 'n' wild Australia

Wet 'n' wild in Brisbane, Australia


The ROI of online customer service communities

The ROI of online customer service communities

The ROI of online customer service communities


Philippines Travel Guide

Philippines Travel Guide

Philippines Travel Guide This travel guide was produced in...


My resume | Infographic

My resume | Infographic

A skills map that blends 'dreams' with career achievements...


Gender Violence: The spanish side of the story

Gender Violence: The spanish side of the story

Gender Violence Project presented to the World Bank in Sydn...


Contact centre revolutions: voice biometrics

Contact centre revolutions: voice biometrics

Contact centre revolutions: voice biometrics


Digital marketing tools online

Digital marketing tools online

Digital marketing tools online


CV-Ines Pinto (Eng)
General