Author: James Souttar


Are you seeing what we're seeing?

Are you seeing what we're seeing?

How our communications often reveal more than we realize. A...


Starting at the beginning

Starting at the beginning

A presentation to Housing Association communicators at the...


Seven themes

Seven themes

Presentation of the seven themes on which the 2002/3 rebran...


Identity and belonging

Identity and belonging

A 2008 presentation to a working group of administrators, p...


Looking forward, looking back

Looking forward, looking back

Observations from the last ten years for the next ten years...