SocialMediaCrash
Course:What,
When,Where&HowTTIARegionalWorkshop-August2013
An EducationalPresentation
YourPresentation
KarriScott
MarketingDirector,Aria
Karri@AriaAgency.com
@KarriScott
RyanThompson
Founder&CEO,Aria
Ryan@Ari...
SocialMediaCrashCourse: What,
When,Where&How
So,whyamIhere
2012: Morethanhalfof
travelerschangeplansafter
researchingsocialmedia
Travelers trust reviews from complete strangers
more...
2012: 85%usesocial
mediaonmobile
duringtheirtrip
A significant portion of brand-consumer
interaction is during the travel ...
“Forcompanieslookingtopreserveor
improvetheirrankings,social
marketingactivitieswillnolonger
beoptional–theywillbeanecessa...
“50%oftravelbrands
surveyedagreedthatthey
havegenerateddirect
bookingsfromsocialmedia.”
Who says ROI can’t be tied to soci...
“71%oftravelbrandsagreeto
someextentthatsocialmedia
hasimprovedengagement.”
More than awareness, actual measurable
interac...
“88%oftravelersconsultreviews
beforemakingabookingandhalf
saythatreviewsarethegreatest
influenceontheirbookingchoices”
You...
Agenda
Fundamentals
SocialChannels&
Content
Tools&Tips
Homework
One-to-Many.
One-to-One.
Social media provides a platform to
speak to a large audience through direct
conversations.
Focused: Interaction&
Connectivity.
Find and connect with influencers and use
@tags and #hashtags often to keep
conversati...
#
DirectConversations
onDisplay.
What is said about your brand,
and what your brand is saying,
is online for all to see.
Rae Ehrlich
(500 followers)
@paulaforbes
(1400 followers)
Agenda
Fundamentals
SocialChannels&
Content
Tools&Tips
Homework
Facebook
Content
Tips
✓ Tag whenever possible
✓ Use hashtags
✓ Use images
✓ Use quotes and statistics
✓ Post links for mor...
Twitter
Content
Tips
✓ Tag whenever possible
✓ Use hashtags
✓ Set up real-time alerts
✓ Post on daily events
✓ Aggregate s...
Pinterest
Content
Tips
✓ Create original content
✓ Include calls-to-action in
captions
✓ Run contests
✓ Set up content cat...
Instagram
Content
Tips
✓ Create and use a universal
hashtag
✓ Pick content categories and
centralize subjects
✓ Always dis...
YouTube
Content
Tips
✓ Heavily-produced video content can
take a significant time and resource
investment, so:
✓ Use SEO be...
Agenda
Fundamentals
SocialChannels&
Content
Tools&Tips
Homework
Website+SocialMedia
Give priority to buttons for your social
platforms and integrate them into your design
(TIP: Adapt the...
Website+SocialMedia
Embed channels
on landing pages
and relevant
content pages
(TIP: Bring in Yelp or
TripAdvisor reviews)
Website+SocialMedia
Include easy-to-
spot, one-click
sharing buttons
(P.S. We love the free tool
ShareThis.com)
Website+SocialMedia
Include easy
commenting
features that
allow people to
leave comments
(TIP: Check out DISQUS. Its free
...
Website+SocialMedia
Repurpose
content from your
website to social
and vice versa
(TIP: Set up social media
pages for easy ...
Website+SocialMedia
Track content on your website using
Events in Google Analytics
(TIP: Determine site interactions you w...
SocialMedia+Website
Always link back
to your website
in your social
media posts
(TIP: Post on specific content
within your...
SocialMedia+Website
Link to your
website in bios
and About
sections
(TIP: Utilize this overlooked
space for SEM.)
SocialMedia+Website
Integrate
analytics for your
website through
Facebook
Insights
(TIP: Claim your domain
through Faceboo...
SocialMedia+Website
Measure through
Google Analytics
referral tracking
(TIP: Set up conversion goals
for social referrals ...
SocialMedia+Website
Connect the dots
by tracking URL
Short Codes
(TIP: Use one tool, like Goo.gl,
for all short codes.)
Knowyouraudience
Use simple
research to know
your audience
and where they
congregate
Visit: AriaAgency.com/Blog
for an art...
And...HaveaPlan
Content is most
important. Plan
the work. Work
the plan.
(TIP: Search Google, grab an
Excel Template for f...
Agenda
Fundamentals
SocialChannels&
Content
Tools&Tips
Homework
Homework
Record your social media
channels’ Analytics today
Set up Google Analytics weekly
report on referrals today
Utili...
GetthisPresentation:
marketing@ariaagency.com
An EducationalPresentation
BasedinDallas,Ariaisamarketingagency
focusedondri...
Social Media Crash Course: Who, What, When & Where
Social Media Crash Course: Who, What, When & Where
Social Media Crash Course: Who, What, When & Where
Social Media Crash Course: Who, What, When & Where
Social Media Crash Course: Who, What, When & Where
Social Media Crash Course: Who, What, When & Where
Social Media Crash Course: Who, What, When & Where
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Social Media Crash Course: Who, What, When & Where

These days, everyone has a website and uses social media to promote their brand. But, if that’s all it took, everyone would have visitors coming, staying, and spending like crazy. Do you? The truth is that a successful digital marketing strategy combines the right social media with the right message to drive targeted traffic to your website—not just to look, but to take action.In this session, we’ll review the demographic and psychographic pull of the cream-of-the-crop social media channels—so you can plan the right strategy for your destination. But it doesn’t stop there. Knowing who uses Facebook, Twitter, Pinterest, Instagram, etc. just gets you half way. The other half of succeeding is knowing what your audience uses it for and why. Then you can effectively message and motivate them. Come learn the surprisingly simple secrets to maximizing engagement and see how DMOs and travel operators alike can use them to drastically improve their digital ROI.
Published on: Mar 4, 2016
Published in: Education      Technology      Business      
Source: www.slideshare.net


Transcripts - Social Media Crash Course: Who, What, When & Where

  • 1. SocialMediaCrash Course:What, When,Where&HowTTIARegionalWorkshop-August2013 An EducationalPresentation
  • 2. YourPresentation KarriScott MarketingDirector,Aria Karri@AriaAgency.com @KarriScott RyanThompson Founder&CEO,Aria Ryan@AriaAgency.com @RyanAThompson
  • 3. SocialMediaCrashCourse: What, When,Where&How So,whyamIhere
  • 4. 2012: Morethanhalfof travelerschangeplansafter researchingsocialmedia Travelers trust reviews from complete strangers more than brand advertising
  • 5. 2012: 85%usesocial mediaonmobile duringtheirtrip A significant portion of brand-consumer interaction is during the travel experience
  • 6. “Forcompanieslookingtopreserveor improvetheirrankings,social marketingactivitieswillnolonger beoptional–theywillbeanecessary elementoftrafficdrivingsuccess.” Social media influences other marketing channels, including search
  • 7. “50%oftravelbrands surveyedagreedthatthey havegenerateddirect bookingsfromsocialmedia.” Who says ROI can’t be tied to social media marketing?
  • 8. “71%oftravelbrandsagreeto someextentthatsocialmedia hasimprovedengagement.” More than awareness, actual measurable interaction with your brand....
  • 9. “88%oftravelersconsultreviews beforemakingabookingandhalf saythatreviewsarethegreatest influenceontheirbookingchoices” You better be social and it better be good
  • 10. Agenda Fundamentals SocialChannels& Content Tools&Tips Homework
  • 11. One-to-Many. One-to-One. Social media provides a platform to speak to a large audience through direct conversations.
  • 12. Focused: Interaction& Connectivity. Find and connect with influencers and use @tags and #hashtags often to keep conversations going.
  • 13. #
  • 14. DirectConversations onDisplay. What is said about your brand, and what your brand is saying, is online for all to see.
  • 15. Rae Ehrlich (500 followers) @paulaforbes (1400 followers)
  • 16. Agenda Fundamentals SocialChannels& Content Tools&Tips Homework
  • 17. Facebook Content Tips ✓ Tag whenever possible ✓ Use hashtags ✓ Use images ✓ Use quotes and statistics ✓ Post links for more information to your website
  • 18. Twitter Content Tips ✓ Tag whenever possible ✓ Use hashtags ✓ Set up real-time alerts ✓ Post on daily events ✓ Aggregate social media on your website during special events
  • 19. Pinterest Content Tips ✓ Create original content ✓ Include calls-to-action in captions ✓ Run contests ✓ Set up content categories in hierarchy like your website
  • 20. Instagram Content Tips ✓ Create and use a universal hashtag ✓ Pick content categories and centralize subjects ✓ Always display URL
  • 21. YouTube Content Tips ✓ Heavily-produced video content can take a significant time and resource investment, so: ✓ Use SEO best practices in titles and descriptions ✓ Carefully choose thumbnail images ✓ Create playlists around similar content
  • 22. Agenda Fundamentals SocialChannels& Content Tools&Tips Homework
  • 23. Website+SocialMedia Give priority to buttons for your social platforms and integrate them into your design (TIP: Adapt the recognizable brand icons for your use but don’t reinvent the wheel. Everybody knows the “Twitter Bird”)
  • 24. Website+SocialMedia Embed channels on landing pages and relevant content pages (TIP: Bring in Yelp or TripAdvisor reviews)
  • 25. Website+SocialMedia Include easy-to- spot, one-click sharing buttons (P.S. We love the free tool ShareThis.com)
  • 26. Website+SocialMedia Include easy commenting features that allow people to leave comments (TIP: Check out DISQUS. Its free and integrates your visitor’s profile meaning no registration!)
  • 27. Website+SocialMedia Repurpose content from your website to social and vice versa (TIP: Set up social media pages for easy web-social content sharing)
  • 28. Website+SocialMedia Track content on your website using Events in Google Analytics (TIP: Determine site interactions you want to track.)
  • 29. SocialMedia+Website Always link back to your website in your social media posts (TIP: Post on specific content within your site and include the full landing page URL)
  • 30. SocialMedia+Website Link to your website in bios and About sections (TIP: Utilize this overlooked space for SEM.)
  • 31. SocialMedia+Website Integrate analytics for your website through Facebook Insights (TIP: Claim your domain through Facebook.) SAMPLE
  • 32. SocialMedia+Website Measure through Google Analytics referral tracking (TIP: Set up conversion goals for social referrals for easier measurement.)
  • 33. SocialMedia+Website Connect the dots by tracking URL Short Codes (TIP: Use one tool, like Goo.gl, for all short codes.)
  • 34. Knowyouraudience Use simple research to know your audience and where they congregate Visit: AriaAgency.com/Blog for an article today on this
  • 35. And...HaveaPlan Content is most important. Plan the work. Work the plan. (TIP: Search Google, grab an Excel Template for free)
  • 36. Agenda Fundamentals SocialChannels& Content Tools&Tips Homework
  • 37. Homework Record your social media channels’ Analytics today Set up Google Analytics weekly report on referrals today Utilize SimplyMeasured.com Create an Editorial Calendar TakingitHome
  • 38. GetthisPresentation: marketing@ariaagency.com An EducationalPresentation BasedinDallas,Ariaisamarketingagency focusedondrivingrevenuefortravel& tourism. LearnmoreatAria.co.