Nargiza Jedwab● ● 610-621-3783 ● nargizajedwab@gmail.comK...
Nargiza JedwabCustomer Service Representative Kutztown, PAEMU Music,...
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Nargiza Jedwab Resume

Published on: Mar 3, 2016

Transcripts - Nargiza Jedwab Resume

  • 1. Nargiza Jedwab● ● 610-621-3783 ● nargizajedwab@gmail.comKEY STRENGTHS 1+ years experience in Human Resources  60wpm typing speed 5+ years administrative &project management  Proficiency in Microsoft Office and Macintosh experienceEDUCATIONMaster of Public Administration, 4.0/4.0 GPA Kutztown, PAKutztown University of Pennsylvania Sept 2009-June 2011Bachelor of Arts, English and Russian Translation 3.0/4.0 GPA Tashkent, UzbekistanState University of World Languages Sept 1997-June 2001CURRENTLYInternational Relations Liaison (Volunteer) Kutztown, PAKutztown University International Admissions & Grace EC Church, Kutztown Jan 2012-Present  Initiated Open House event which provides hospitality to international students  Planned and coordinated events and field trips to meet international students’ needs  Helped foster international student community and enrich students’ experience abroadEXPERIENCEHuman Resources Department Intern Reading, PAVF Outlet, Human Resources Department June 2012-Sept 2012  Sourced, screened resumes, scheduled job interviews, job postings, provided reference checks  Handled various confidential files: employee records, criminal background checks, WOTC  Provided on boarding process support; assisted with employee recognition program  Researched employment laws and attendance policies  Managed recruitment systems: PeopleSoft, Monster, Global Taleo and ensured efficient planning  Arrangedparticipation in recruitment fairs; implemented training and administrative projects  Created employee surveysGraduate Assistant Kutztown, PAOffice of International Programs, Kutztown University of Pennsylvania June 2010-June 2011  Provided customer services to students, employees and general public  Composed letters, organized paper and electronic business files, opened and distributed office mail  Assisted with all aspects of the admission process  Monitoredbudget reports, developed new proposals  Developed a Student Satisfaction Survey and produced reports  Orchestrated all aspects of the Annual Banquet, was commended for a successful event  Updated Policies and Procedures Manual in accordance with all organizational changesGraduate Business Consultant/Research Assistant Kutztown, PA Small Business Development Center, Kutztown University Sept 2009-June 2010  Supervised, trained and motivated three interns; recruited and interviewed new interns  Conducted Live Conferencing and counselling sessions with business owners to identify their concerns  Reviewed business plans; made recommendations to improve marketing of businesses  Wrote and published success stories, which showed how the SBDC helped improve businesses  Provided research assistance to academic staff to help them reach publishing goals
  • 2. Nargiza JedwabCustomer Service Representative Kutztown, PAEMU Music, U.S., Inc. Jan 2009-June 2011  Responded to customer inquiries regarding EMU products contributing to increase in salesMinistry and Mission Administrator Oxford, United KingdomWycliffe Hall, University of Oxford Sept 2007-Aug 2008  Provided front desk services, composed letters, charts, spread sheets  Provided Microsoft Office training to academic staff  Produced agendas and took minutes of meetings  Assisted academic personnel with preparation of hand-outs, prepared PowerPoint presentations  Handled student and staff criminal background checks  Resolved domestic and international students’ concerns  Assisted with recruitment and admission process; organized college events,arranged student internshipsPROJECTSWorld Assembly Registrar (Conference Manager) Oxford, United KingdomInternational Fellowship of Evangelical Students (IFES) Jan 2006-Sept 2007  Successfully planned and managed global conferences with 600+ students from 150 countries  Assisted students with obtaining visas, international travel and provided counsel on immigration laws  Anticipated and solved logistical issues; persuaded teams to make improvements in project approach  Developed conference website and registration database content; streamlined registration process  Compiled content, oversaw design, production and translation of conference handbooks  Effectively communicated essential conference information to 600+ delegates across 150 nationsJob Evaluation Administrator Oxford, United KingdomHR Department, “Agenda for Change” Project, Hays Recruitment Agency Dec 2004-Dec 2005  Conducted job analysis interviews to determine salary range for clinical and administrative staff  Handled confidential information pertaining salary records  Negotiated with union representatives in implementing job evaluation projects  Evaluated positions and recommended appropriate salary grade levels based on internal comparisonsInternational Student Worker Oxford, United KingdomInternational Fellowship of Evangelical Students (IFES) Aug 2002-June 2004  Counselled international students helping them adapt to life in the United Kingdom  Attended cross-cultural training workshops; Taught ESL on a voluntary basis  Coached local students on skills related to crossing culturesCOMPUTER SKILLSProficient with Microsoft Word, Project, Excel, PowerPoint, Access, Outlook, Macintosh, PeopleSoft, Legacy,Banner, SPSS, Taleo, Monster, Lotus Notes, Website DevelopmentPROFESSIONAL NETWORKSLehigh Valley Professionals, Training Committee (Volunteer) Allentown, PA 2

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