CraigRispinCSP
“Craig we’ve seen more
change in the last 3 years
than in the last 30.”
Technology Changes
Exponentially
People Think Linearly
We’re Living in a World
of Exponential Change
Where iPhones are
More Valuable Than Oil
And 73 Companies are
Valued at More Than
$1Billion
That Haven’t Even
Gone Public Yet
73 Companies Valued More Than $1B
How Much Change Have
You Seen In Your Industry
In The Last Few Years?
Did You Know -
That in 2018?
Video Discussion
Discuss with a Partner:
What Did You Find Most
Interesting in the Video?
“If change is
happening on
the outside
faster than on
the inside -
the end is in
sight.”
-Jack Welch
As Some Opportunities Sunset...
U.S. Consumer Media
Consumption Share
Other Opportunities Emerge...
Just Think Where
We Were Just
5, 10 or 15 Years Ago
5 Years Ago - No iPad Yet
10 Years Ago No iPhone Yet
15 Years Ago - The Dot Com Bubble
We’ve Made It Back - Took 15 Years
Are We in Another
Tech Bubble?
What Will Your
Customer of the Future
Look Like?
What’s the First and Last Thing
She Does Everyday?
And Her Baby?
Is a Digital Native from Birth...
And Sally’s Granny?
Life Changing Device at 99 Years
And Sally’s Company?
Requires New Hires to Update
Linkedin.com Profiles on Their First Day
She’s Tracking Her Fitnessth Awareness…
NOW…
(Nike+ / Jawbone UP)
Always-On Tracking + Syncing + Analytics /
Quantified Se...
And That’s Today...
In 5 Years What Will
Customers Be Like?
Google X Project Contact Lens
Customers in 5 Years Forecast:
Data Driven - Real Time Information on Vendors
Transparency Abounds
Expert Seeking - Lookin...
Digital Customers Like
Digital Solutions
(and Personalised Service Too)
High-Tech/High-Touch
Customers
What was Sci-Fi Just
a Few Years Ago...
Is Sci-Reality Today...
Has Another Sci-Fi Film
Inspired the Next
Inventors?
People
Business Technology
Life Sciences
W
ork/Life Shift
Acceleration
Age Gap
Education
Re-Engineering
Global
Mobility
Fr...
Life Sciences:
The 40 Year Opportunity...
Juan Enriquez
“40 years ago, if I
told you...”
Edible Chip - Proteus Biomedical
Individuals Can Now Do...
What Companies Used to Do
Companies Can Now Do...
What Countries Used to Do
Massively Mobile
How Big is Mobile Today?
7B People in the World
6.8B Mobile Subscribers
1.5B 3G/LTE Subscribers
1.9 Billion Mobiles
Sold in 2014
97%Phones per 100 Citizens
How Many Mobile
Internet Devices
in Your House?
I’ve Got a New Mobile
Connected IR Scanner
to Show You...
(Full Disclosure - I’m an Investor)
This is Leading Many
Organisations to Have a
‘Mobile First Policy’...
Smart TVs
Wearables
The Future of Mobile
is Massive!
This is Leading Many
Organisations to Have a
‘Mobile First Policy’...
The Internet of Things:
50 Billion Devices
by 2020?
MWC IoT: 50 Billion Is Only the Beginning!
What Year Does the
Number of Devices on
the Internet Exceed
Number of People?
2006
Personal Health Monitoring
Patient Monitoring Device...
Ultra-Sensitive Electrical Biosensor Unlocks
Potential for Instant Diagnostic Devices
Source: University of California, Sa...
V2V (M2M):
Connected Cars
V2V: Will Be Mandated
in All New Vehicles by
2017
Big Data:
Data Scientists & Visualizations
Meet David McCandless:
What’s This a Chart of?
It’s the Facebook Breakup Chart
Do You Hadoop?
Machine Learning
Final Jeopardy?
3D Printing is Booming
Outrageous
Outsourcing
fiverr.com
Reaching Global Executives:
12Megatrends in B2B Marketing
sked to rate the value of various marketing
activities on a five-point scale, meetings/
conferences and research/surveys t...
Thought Leadership Defined
The term was first coined in 1994, by Joel Kurtzman, editor-in-
chief of the magazine, Strategy+B...
9'of'the'top'11'effective'ways'of'getting'a'
of'involve'Thought'
Leadership'Marketing
How would you rate the effectiveness...
Home 2011 program 2010 National winners 2010 National finalists Judges Champions Previous winners Sponsors Contact
Communi...
Case Study of CFP
Created His Thought Leader Master Message:
“Will Your Money Last as Long as You Will?”
Researched Longev...
Did You Know -
There are 10 Types
of Innovation?
Commerce Has Been
Constantly Shifting
Since the Dawn of
History
For the first time in its history,
Australia finds itself located in the
right place at the right time - in the
Asian regi...
Are We Ignoring a
Massive Opportunity
on Our Doorstep?
Individuals Can Now Do...
What Companies Used to Do
Companies Can Now Do...
What Countries Used to Do
What Will You Do?
Every Industry in
Every Country has
Seen Massive Change
Many of Us Still Operate
a Business Model
Invented in the 1600s
Innovation Imperative:
The Ultimate Survival Tool
What is Innovation?
“Innovation is
creativity applied for a
commercial gain.”
“The term innovation means a new way of
doing something. It may refer to
incremental, radical, and revolutionary
changes i...
Take a Broader View
on Innovation...
10 Types of Innovation
Business
Model
Networks
& Alliances
Human
Capital
Core
Processes
s
Channel
Management
Service
Offer...
What’s Stopping
Innovation?
Exploitation vs Exploration
Exploitation:
Ongoing execution of learned successful
behaviours - business as usual.
Explorat...
Tom Peters
(of In Search of Excellence)
Says Innovation is Easy
You’re Just Hanging Out with the
Wrong People!
Tom Peters: Innovation is Easy!
Open Innovation“Cake”
Five Ingredients:
Permission
Time
Space
Education
Process
#1 Apple
“Craig fail quickly!”
#2 Google
“Craig manage the innovation funnel.”
Idea Generation
Idea Assessment
and Evaluation
Development Commercialization
The Innovation Funnel:
For every 1,000 new id...
Southwest Airlines
Blended Winglet
Innovation=Cost Savings Too!
First Airline with
Website
Jet Engine Pressure
Cleaning Sa...
Ideas and Creativity are the Raw Materials
of Innovation
But Few People Have Ever Attended a Creative
Thinking or Innovati...
Bake Your Innovation Cake
Preheat the Oven
Gather Your Ingredients
Measure & Mix
Bake
Icing
Preheat
Preheat - TED.com
Gather
Gather - Idea Jam
Measure & Mix
Gather - Obama’s CTO
Bake
Bake - Rapid Prototyping
Starwood’s aloft Hotel Brand
Icing
The Icing?
Implementation
Open Innovation
vs.
Traditional R&D
10 Types of Innovation
Business
Model
Networks
& Alliances
Human
Capital
Core
Processes
s
Channel
Management
Service
Offer...
Innovation Imperative
Do You Agree Innovation is Critical to the Future
Success of Your Organisation?
Do You Have a Formal...
Why Innovate Now?
Because in an
accelerating world -
doing nothing is riskier
than innovating!
“It’s all about who gets
to the future first.”
Kevin Roberts, CEO of Saatchi & Saatchi
Collaboration
& Coworking
“Collaborate or perish!”
Deloitte was asked by Google Australia to
quantify the value of greater workplace
collaboration, and the number is big:
$4...
Companies that prioritise collaboration:
5X more likely to experience a
considerable increase in employment
2X as likely t...
Successful Collaboration
Ultimately Can Change The Core
Strategy And Social Purpose Of
The Business Enterprise
Michael Por...
But...
Transformational Collaboration
Requires A Commitment To
Build And Sustain Relationships
Over The Longer Term
Executives Must Possess
A System-level Understanding Of
Societal And Environmental
Changes That Are Transforming
The Globa...
Trust Economy
1 Billion Names
are Googled
Every Day
There Are No
More Blind
Dates...
...Especially in
Business
SEO is Dead (or Dying)
Paid Placement &
Social Proof Rules
Online Reputation
Managment
(ORM)
Emerging
Business Models
Warby Parker
Naturebox.com
Uber.com
You’re holding a handbook for visionaries, game changers,
and challengers striving to defy outmoded business models
and de...
KR
Key Resources
KP
Key Partners
KA
Key Activities
C$
Cost Structure
CS
Customer Segments
CR
Customer Relationships
VP
Val...
ACHIEVING
ORGANIZATIONAL
AMBIDEXTERITY USING
MANAGEMENT CONTROL
SYSTEMS
315
WHAT IS ORGANIZATIONAL AMBIDEXTERITY?
The pursuit of two different modes of learning:
1. Exploitation = using current resou...
Organizational ambidexterity refers to the ability
of an organization to both explore and exploit -
to compete in mature t...
EXPLOITATION EXPLORATION
Follow the rules and drive out the variance and slack. Break the rules and promote variance and s...
WHY IS IT IMPORTANT?
Firms, teams and individuals that attain
an appropriate balance between
exploration and exploitation ...
TWO APPROACHES
Structural ambidexterity
– involves splitting exploitation and exploration into different
organizational uni...
CONTEXTUAL AMBIDEXTERITY
Involves creating an organizational context that
inspires, guides and rewards people to pursue bo...
ANSWER = MANAGEMENT CONTROL SYSTEMS
The systems (rules, rewards, policies, practices, and tech)
that managers use to direc...
SIMONS‘FOUR LEVERS OF CONTROL’
Control System Behavior Focus Outcome
Beliefs systems Communicate values and goals. Establi...
325
EXPLOITATION
Growth vs Control
Innovation vs Efficiency
EXPLORATION Strategy
Risks to be
Avoided
Boundary Systems
Critic...
“The balancing of exploitation
and exploration tensions is much
like riding a bike – it requires a
continuous and irregula...
CraigRispinCSP
Watch the
Age Gap!
Highest birth rate ever
recorded - 1961
(3.5 per woman)
The “echo boom” - reflected
the fertility years of
the Boomers
197...
What Steve Jobs Taught
Me About Watching
the Age Gap...
Profiles Research Institute
Initiate conversations concerning the generation gap at all
levels of the organization.
Educate...
Profiles Research Institute
Train managers and leaders on how to lead teams with men
and women from different generations.
P...
Speed & Size
Cray-1 US$8 million
80 MegaFLOPS
Speed & Size
US$400
218 GigaFLOPS
Up
Millimetre-Scale Computer
Final Jeopardy?
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NAB April 2015 - Craig Rispin Keynote

NAB April 2015 - Craig Rispin Keynote
Published on: Mar 3, 2016
Published in: Business      
Source: www.slideshare.net


Transcripts - NAB April 2015 - Craig Rispin Keynote

  • 1. CraigRispinCSP
  • 2. “Craig we’ve seen more change in the last 3 years than in the last 30.”
  • 3. Technology Changes Exponentially People Think Linearly
  • 4. We’re Living in a World of Exponential Change
  • 5. Where iPhones are More Valuable Than Oil
  • 6. And 73 Companies are Valued at More Than $1Billion
  • 7. That Haven’t Even Gone Public Yet
  • 8. 73 Companies Valued More Than $1B
  • 9. How Much Change Have You Seen In Your Industry In The Last Few Years?
  • 10. Did You Know - That in 2018? Video Discussion
  • 11. Discuss with a Partner: What Did You Find Most Interesting in the Video?
  • 12. “If change is happening on the outside faster than on the inside - the end is in sight.” -Jack Welch
  • 13. As Some Opportunities Sunset...
  • 14. U.S. Consumer Media Consumption Share
  • 15. Other Opportunities Emerge...
  • 16. Just Think Where We Were Just 5, 10 or 15 Years Ago
  • 17. 5 Years Ago - No iPad Yet
  • 18. 10 Years Ago No iPhone Yet
  • 19. 15 Years Ago - The Dot Com Bubble
  • 20. We’ve Made It Back - Took 15 Years
  • 21. Are We in Another Tech Bubble?
  • 22. What Will Your Customer of the Future Look Like?
  • 23. What’s the First and Last Thing She Does Everyday?
  • 24. And Her Baby?
  • 25. Is a Digital Native from Birth...
  • 26. And Sally’s Granny?
  • 27. Life Changing Device at 99 Years
  • 28. And Sally’s Company?
  • 29. Requires New Hires to Update Linkedin.com Profiles on Their First Day
  • 30. She’s Tracking Her Fitnessth Awareness… NOW… (Nike+ / Jawbone UP) Always-On Tracking + Syncing + Analytics / Quantified Self
  • 31. And That’s Today... In 5 Years What Will Customers Be Like?
  • 32. Google X Project Contact Lens
  • 33. Customers in 5 Years Forecast: Data Driven - Real Time Information on Vendors Transparency Abounds Expert Seeking - Looking for Experts to Simplify and Advise, Provide Clear Solutions Legislated Access - Most Forms of Comms to Customers Controlled by Customers by Law Brand Un-Loyalty - Loyalty Continues to Evaporate as New Brands Grow Rapidly
  • 34. Digital Customers Like Digital Solutions (and Personalised Service Too) High-Tech/High-Touch Customers
  • 35. What was Sci-Fi Just a Few Years Ago...
  • 36. Is Sci-Reality Today...
  • 37. Has Another Sci-Fi Film Inspired the Next Inventors?
  • 38. People Business Technology Life Sciences W ork/Life Shift Acceleration Age Gap Education Re-Engineering Global Mobility Free Agency End of Retirement Emerging Models Outrageous Outsourcing Marketing Megatrend Innovation Imperative Machine Learning Cloud Computing Security Scare Coworking & Collaboration Massively Mobile Internet of Things Big Data
  • 39. Life Sciences: The 40 Year Opportunity...
  • 40. Juan Enriquez
  • 41. “40 years ago, if I told you...”
  • 42. Edible Chip - Proteus Biomedical
  • 43. Individuals Can Now Do... What Companies Used to Do
  • 44. Companies Can Now Do... What Countries Used to Do
  • 45. Massively Mobile
  • 46. How Big is Mobile Today? 7B People in the World 6.8B Mobile Subscribers 1.5B 3G/LTE Subscribers
  • 47. 1.9 Billion Mobiles Sold in 2014
  • 48. 97%Phones per 100 Citizens
  • 49. How Many Mobile Internet Devices in Your House?
  • 50. I’ve Got a New Mobile Connected IR Scanner to Show You... (Full Disclosure - I’m an Investor)
  • 51. This is Leading Many Organisations to Have a ‘Mobile First Policy’...
  • 52. Smart TVs Wearables
  • 53. The Future of Mobile is Massive!
  • 54. This is Leading Many Organisations to Have a ‘Mobile First Policy’...
  • 55. The Internet of Things: 50 Billion Devices by 2020?
  • 56. MWC IoT: 50 Billion Is Only the Beginning!
  • 57. What Year Does the Number of Devices on the Internet Exceed Number of People?
  • 58. 2006
  • 59. Personal Health Monitoring
  • 60. Patient Monitoring Device...
  • 61. Ultra-Sensitive Electrical Biosensor Unlocks Potential for Instant Diagnostic Devices Source: University of California, Santa Barbara April 17, 2012
  • 62. V2V (M2M): Connected Cars
  • 63. V2V: Will Be Mandated in All New Vehicles by 2017
  • 64. Big Data: Data Scientists & Visualizations
  • 65. Meet David McCandless:
  • 66. What’s This a Chart of? It’s the Facebook Breakup Chart
  • 67. Do You Hadoop?
  • 68. Machine Learning
  • 69. Final Jeopardy?
  • 70. 3D Printing is Booming
  • 71. Outrageous Outsourcing
  • 72. fiverr.com
  • 73. Reaching Global Executives: 12Megatrends in B2B Marketing
  • 74. sked to rate the value of various marketing activities on a five-point scale, meetings/ conferences and research/surveys top the list. Today B2B providers view a broad array of sponsored programmes, such as conferences and white papers, as a valuable means of capturing attention and persuading decision makers. This is not to say that traditional advertising has lost its appeal. Instead, the conclusion is that organisations seeking to promote their businesses are increasingly relying on a range of channels, including print. user communities) and passive (print) promotional channels. The way forward is clearly a heavier reliance on creating a programme of thought leadership that takes advantage of multiple-entry-point messaging. The shift to 360º thought leadership 1. How important are the following non-traditional categories of marketing activity to your organisation? (Mean score out of 5) Meetings/conferences Research/surveys White papers, executive summaries, articles 3.76 3.85 3.61 1M E G A T R E N D O N E A
  • 75. Thought Leadership Defined The term was first coined in 1994, by Joel Kurtzman, editor-in- chief of the magazine, Strategy+Business “Thought leaders are individuals or organisations that are recognised by peers, customers and industry experts as someone who deeply understand the business they are in, the needs of their customers, and the broader marketplace in which they operate.” “Thought leaders have a distinctively original idea, a unique point of view or an insight.”
  • 76. 9'of'the'top'11'effective'ways'of'getting'a' of'involve'Thought' Leadership'Marketing How would you rate the effectiveness of the following marketing vehicles in getting your attention? Mean Rating (N~344) Speech or presentation at a conference or trade show Case studies describing successful customer solution implementations Article in the business or trade press Invitation to a Webinar, seminar, or workshop Sporting or cultural event sponsorship Online advertisement Vendor's blog TV or print advertisement Phone call from a sales representative from the service firm Email from a sales representative from the service firm Direct mail brochure Conference sponsorship Electronic newsletter from the service firm White paper offered on the Internet Search engine hits when doing research or surfing the Web Analyst firm recommendation (such as Gartner/IDC/Forrester) Speech or presentation at a conference or trade show Case studies describing successful customer solution implementations Article in the business or trade press Invitation to a Webinar, seminar, or workshop Sporting or cultural event sponsorship Online advertisement Vendor's blog TV or print advertisement Phone call from a sales representative from the service firm Email from a sales representative from the service firm Direct mail brochure Conference sponsorship Electronic newsletter from the service firm White paper offered on the Internet Search engine hits when doing research or surfing the Web Analyst firm recommendation (such as Gartner/IDC/Forrester) 2.0 2.2 2.3 2.3 2.3 2.3 2.5 2.8 2.9 3.1 3.2 3.3 3.4 3.4 3.7 3.7
  • 77. Home 2011 program 2010 National winners 2010 National finalists Judges Champions Previous winners Sponsors Contact Community of interest To receive regular updates on the 2010 program, join the Ernst & Young Entrepreneur Of The Year community of interest. Monthly newsletters Read previous issues of our monthly Entrepreneur Of The Year Connections newsletter. Select a Newsletter Exceptional – the 2011 Ernst & Young Entrepreneur Of The Year magazine This year’s magazine is filled with thought provoking and inspirational stories, including profiles of our 2010 Entrepreneur Of The Year national winners. Read the Exceptional magazine e- About Entrepreneur Of The Year Ernst & Young Entrepreneur Of The Year is the first and only truly global award of its kind, Entrepreneur Of The Year celebrates those who are building and leading successful, growing and dynamic businesses, recognising them through regional, national and global awards programs in more than 140 cities in 50 countries. Find out more at ey.com/au/eoy Igniting innovation Today, more than ever, the entrepreneurial spirit is alive in the corporate world. What can your organisation do to cultivate this spirit of innovation and retain “intrapreneurial” thinkers? Find out more. Do you know an outstanding entrepreneur? Nominate them now for the 2011 Ernst & Young Entrepreneur Of The Year awards. Read our nomination guide and complete our registration of interest form, or contact your regional Entrepreneur Of The Year program manager. 75%
  • 78. Case Study of CFP Created His Thought Leader Master Message: “Will Your Money Last as Long as You Will?” Researched Longevity Conferences, Dates, Organiser Details, # of Delegates Using Elance Determined There Were 50 Conferences per Year, with an Average of 350 Delegates - 17,500 Leads Used Fiverr to Create PowerPoint Template and Presentation Flyer Layout Hired On-Demand VA Service to Market and Answer Requests to Speak
  • 79. Did You Know - There are 10 Types of Innovation?
  • 80. Commerce Has Been Constantly Shifting Since the Dawn of History
  • 81. For the first time in its history, Australia finds itself located in the right place at the right time - in the Asian region in the Asian century.
  • 82. Are We Ignoring a Massive Opportunity on Our Doorstep?
  • 83. Individuals Can Now Do... What Companies Used to Do
  • 84. Companies Can Now Do... What Countries Used to Do
  • 85. What Will You Do?
  • 86. Every Industry in Every Country has Seen Massive Change
  • 87. Many of Us Still Operate a Business Model Invented in the 1600s
  • 88. Innovation Imperative: The Ultimate Survival Tool
  • 89. What is Innovation?
  • 90. “Innovation is creativity applied for a commercial gain.”
  • 91. “The term innovation means a new way of doing something. It may refer to incremental, radical, and revolutionary changes in thinking, products, processes, or organisations.” Max Mckeown - Financial Times
  • 92. Take a Broader View on Innovation...
  • 93. 10 Types of Innovation Business Model Networks & Alliances Human Capital Core Processes s Channel Management Service Offering Product Systems Product & Performance Brand Promise Customer Experience
  • 94. What’s Stopping Innovation?
  • 95. Exploitation vs Exploration Exploitation: Ongoing execution of learned successful behaviours - business as usual. Exploration: Search for new ideas and behaviors to revitalise business.
  • 96. Tom Peters (of In Search of Excellence) Says Innovation is Easy You’re Just Hanging Out with the Wrong People!
  • 97. Tom Peters: Innovation is Easy!
  • 98. Open Innovation“Cake” Five Ingredients: Permission Time Space Education Process
  • 99. #1 Apple “Craig fail quickly!”
  • 100. #2 Google “Craig manage the innovation funnel.”
  • 101. Idea Generation Idea Assessment and Evaluation Development Commercialization The Innovation Funnel: For every 1,000 new ideas, 100 have potential, 10 get developed, and 1 becomes a success! The Innovation Funnel
  • 102. Southwest Airlines Blended Winglet Innovation=Cost Savings Too! First Airline with Website Jet Engine Pressure Cleaning Saves 1.9% on Fuel Costs
  • 103. Ideas and Creativity are the Raw Materials of Innovation But Few People Have Ever Attended a Creative Thinking or Innovation Course Brainstorming is the One Method Most Mentioned But There are Many, Many More Thinking Systems: Edward de Bono’s 6 Thinking Hats, Lateral Thinking Metaphorical Thinking, SCAMPER, TRIZ
  • 104. Bake Your Innovation Cake Preheat the Oven Gather Your Ingredients Measure & Mix Bake Icing
  • 105. Preheat
  • 106. Preheat - TED.com
  • 107. Gather
  • 108. Gather - Idea Jam
  • 109. Measure & Mix
  • 110. Gather - Obama’s CTO
  • 111. Bake
  • 112. Bake - Rapid Prototyping
  • 113. Starwood’s aloft Hotel Brand
  • 114. Icing
  • 115. The Icing? Implementation
  • 116. Open Innovation vs. Traditional R&D
  • 117. 10 Types of Innovation Business Model Networks & Alliances Human Capital Core Processes s Channel Management Service Offering Product System Product & Performance Brand Promise Customer Experience
  • 118. Innovation Imperative Do You Agree Innovation is Critical to the Future Success of Your Organisation? Do You Have a Formal Innovation Program? Do You Work Your Innovation Program Monthly? How About Weekly?
  • 119. Why Innovate Now?
  • 120. Because in an accelerating world - doing nothing is riskier than innovating!
  • 121. “It’s all about who gets to the future first.” Kevin Roberts, CEO of Saatchi & Saatchi
  • 122. Collaboration & Coworking
  • 123. “Collaborate or perish!”
  • 124. Deloitte was asked by Google Australia to quantify the value of greater workplace collaboration, and the number is big: $46 billion per year – the value of faster- growing, profitable businesses with collaboration at their core $9.3 billion per year – additional value if companies make the most of opportunities to collaborate more.
  • 125. Companies that prioritise collaboration: 5X more likely to experience a considerable increase in employment 2X as likely to be profitable 2X as likely to outgrow competitors 1/2 of Australian businesses have no collaboration strategy
  • 126. Successful Collaboration Ultimately Can Change The Core Strategy And Social Purpose Of The Business Enterprise Michael Porter, et al
  • 127. But...
  • 128. Transformational Collaboration Requires A Commitment To Build And Sustain Relationships Over The Longer Term
  • 129. Executives Must Possess A System-level Understanding Of Societal And Environmental Changes That Are Transforming The Global Economy
  • 130. Trust Economy
  • 131. 1 Billion Names are Googled Every Day
  • 132. There Are No More Blind Dates...
  • 133. ...Especially in Business
  • 134. SEO is Dead (or Dying) Paid Placement & Social Proof Rules
  • 135. Online Reputation Managment (ORM)
  • 136. Emerging Business Models
  • 137. Warby Parker
  • 138. Naturebox.com
  • 139. Uber.com
  • 140. You’re holding a handbook for visionaries, game changers, and challengers striving to defy outmoded business models and design tomorrow’s enterprises. It’s a book for the… written by Alexander Osterwalder & Yves Pigneur co-created by An amazing crowd of 470 practitioners from 45 countries designed by Alan Smith, The Movement
  • 141. KR Key Resources KP Key Partners KA Key Activities C$ Cost Structure CS Customer Segments CR Customer Relationships VP Value Propositions CH Channels R$ Revenue Streams
  • 142. ACHIEVING ORGANIZATIONAL AMBIDEXTERITY USING MANAGEMENT CONTROL SYSTEMS
  • 143. 315
  • 144. WHAT IS ORGANIZATIONAL AMBIDEXTERITY? The pursuit of two different modes of learning: 1. Exploitation = using current resources and capabilities in an efficient and reliable fashion to head in the same direction 2. Exploration = searching for , acquiring and developing new resources and capabilities to go in a new direction
  • 145. Organizational ambidexterity refers to the ability of an organization to both explore and exploit - to compete in mature technologies and markets where efficiency, control, and incremental improvement are prized and to also compete in new technologies and markets where flexibility, autonomy, and experimentation are needed.
  • 146. EXPLOITATION EXPLORATION Follow the rules and drive out the variance and slack. Break the rules and promote variance and slack. Focus on serving existing customers and their needs. Serve new customers with new needs. Manage and refine existing competences. Develop and lead new competences. Optimize the organization for existing rules. Develop new organization system with new rules. Make money now. Make money later. AMBIDEXTERITY
  • 147. WHY IS IT IMPORTANT? Firms, teams and individuals that attain an appropriate balance between exploration and exploitation will achieve superior performance over time. ‘Balance’does not mean 50% exploitation and 50% exploration. It depends on your industry velocity (rate and direction of change) Exploitation Exploration Longtermperformance Low High Mode of Learning
  • 148. TWO APPROACHES Structural ambidexterity – involves splitting exploitation and exploration into different organizational units (i.e., separate divisions, departments or teams) Contextual ambidexterity – the capacity to attain appropriate levels of exploitation and exploration behaviors in the same R&D organizational unit (McCarthy & Gordon, 2011: 241)
  • 149. CONTEXTUAL AMBIDEXTERITY Involves creating an organizational context that inspires, guides and rewards people to pursue both exploitation and exploration behaviors. But how do you create the context to allow yourself and others to juggle, toggle and be ambidextrous?
  • 150. ANSWER = MANAGEMENT CONTROL SYSTEMS The systems (rules, rewards, policies, practices, and tech) that managers use to direct and adjust the behaviors of employees to ensure organizational relevance, greatness and survival.
  • 151. SIMONS‘FOUR LEVERS OF CONTROL’ Control System Behavior Focus Outcome Beliefs systems Communicate values and goals. Establish purpose and the activities to be performed. Boundary systems Specify and enforce rules of the game. Define the activities to be avoided. Diagnostic systems Determine and support targets. Perform the correct activities well. Interactive systems Promote learning and exploration. Perform new activities.
  • 152. 325 EXPLOITATION Growth vs Control Innovation vs Efficiency EXPLORATION Strategy Risks to be Avoided Boundary Systems Critical Perf. Variables Diagnostic Systems Core Values Belief Systems Strategic Uncertainties Interactive Systems LEVERS, TENSIONS & AMBIDEXTROUS BEHAVIORS
  • 153. “The balancing of exploitation and exploration tensions is much like riding a bike – it requires a continuous and irregular shifting of control system use over time." (McCarthy & Gordon, 2011: 255) ORGANIZATIONAL AMBIDEXTERITY
  • 154. CraigRispinCSP
  • 155. Watch the Age Gap!
  • 156. Highest birth rate ever recorded - 1961 (3.5 per woman) The “echo boom” - reflected the fertility years of the Boomers 1971 birth numbers reach 276,361 - not beaten until 2007 Australia 1960: 3.5 Today: 2.0 Current OECD Avg: 1.6 Current World Avg: 2.6 1910: Male - 55.2 Female - 58.8 Today: Male - 79.4 Female - 83.8 1980: Fathers - 29.4 Mothers - 26.6 Today: Fathers - 33.1 Mothers - 30.7 1980: Male - 24.2 Female - 22.1 Today: Male - 29.6 Female - 27.7 1930 ’35 ’45 ’55 ’65 ’75 ’85 ’95 ’05 1940 1950 1960 1970 1980 1990 2000 2010 50 000 100 000 150 000 200 000 250 000 300 000 350 000 Born before 1946 3.02 million % of pop: 14% % of the workforce Today: 2% 2020: 0% Born 1946-1964 5.28 million % of pop: 24% % of the workforce Today: 36% 2020: 15% Born 1965-1979 4.64 million % of pop: 21% % of the workforce Today: 44% 2020: 36% Born 1980-1994 4.65 million % of pop: 21% % of the workforce Today: 18% 2020: 35% Born 1995-2009 4.22 million % of pop: 19% % of the workforce Today: 0% 2020: 12% Post WWII baby boom War babies Lowest birth rate ever recorded - 2001 (1.7) CURRENT POPULATION BY YEAR OF BIRTH Generation Alpha - a new generation and a new baby boom
  • 157. What Steve Jobs Taught Me About Watching the Age Gap...
  • 158. Profiles Research Institute Initiate conversations concerning the generation gap at all levels of the organization. Educate managers and employees on the different generations present in the workplace. Match the different generations within your company with your customer base. Reward employees based on productivity and performance, not tenure. Educate and train employees to know how to best approach and communicate with employees from different generations. Offer appealing benefits that apply to employees of all ages.
  • 159. Profiles Research Institute Train managers and leaders on how to lead teams with men and women from different generations. Present various forms of training and tuition reimbursement for employees of all ages. Establish a mentorship program where employees from older generations teach the employees from younger generations and vice versa. Encourage and establish multigenerational teams.
  • 160. Speed & Size
  • 161. Cray-1 US$8 million 80 MegaFLOPS Speed & Size
  • 162. US$400 218 GigaFLOPS Up
  • 163. Millimetre-Scale Computer
  • 164. Final Jeopardy?

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