…1
GOVERNANCE2
Elizabeth II Stephen Harper Mahmoud Ahmadinejad Governors ...
Portal Governance4
What do you think of?5
BUREAUCRACY6 +
HIERARCHY7 +
CONTROLS8 +
RESTRICTIONS9 +
FEAR10 +
The BIG DOCUMENT11
What should you think of?12
EMPOWERMENT13 +
CLARITY14 +
QUALITY15 +
CONFIDENCE16 +
How does that work?17
Start at the beginning18 +
What’s the vision?19
Why do you have a portal?20
Who is it for?21
What is the key benefit?22
Start with clear ownership23
One Sponsor Not two24 -
A Steering Committee25
An overall Site Steward26
An ongoing Enhancement Team27
A separate Support Team28 o
A content Owner for every sub-site They make decisions29 -
A content Manager for every sub-site They actually edit the content30 -
So, how do we know when we’re done?31
You’re never done32
It’s not one document33
It’s little statements all over the place34
Make statements to reduce confusion35
It’s not one team pointing fingers36 -
It’s everyone, all the time37 o
That doesn’t sound very organized38
Create Policies and Standards39 +
Can / Can’t Enforced by the tool40 -
Should / Shouldn’t Enforced by auditing and trust41 -
Examples:42
43
44
All supported by Training45
Answer the questions people may ask Or should ask…46 -
How do I trust this information?47
Who owns this information?48
When was it last updated? And by whom?49 -
How are changes made?50 -
Technical Enhancements Category Descriptions Publishing News (metadata) How are Corporate Po...
Can I change content?52 +
What rules do I need to know when making changes?53 +
Is content open for everyone?54
What content can I secure?55
Will it really be secure? And from whom?56 -
Is some content secured away from search? Or does it clutter up my search results?57 ...
How do I request a new Team Site?58
How am I prioritized in the list of requests?59
How do I get trained once my request is filled?60
And a very important question…61
What kinds of things can I sell on the classifieds?62
CREATE CLEAR CHANGE CONTROLS63 -
Technical Changes CREATE CLEAR CHANGE Content Changes CONTROLS Metadata Changes64
Scheduled Technical Feature and Fix Releases65
Changes to Structure and Navigation66
News publishing and schedule67
Communication for all changes Before the change happens68 -
Ensures quality69
Provides confidence70
“SOCIAL” MEDIA?71
Personal profiles And photographs72 -
Blogs73 +
Wikis74 +
Discussions75 +
Classifieds76 +
Have a clear blogging policy What’s appropriate and/or inappropriate?77 ...
Have more than one wiki Each one should have a purpose78 -
Don’t allow anything anonymously79
Deal with exceptions and violations80
Don’t make new policies for one violation81
And whatever you do…82
Don’t use the word “Governance”83
Governance Levels •Blogging, twitter, Social Media My site, em...
SOME PITFALLS85
Treating Governance as a Project86
Ignoring existing committees87
Not reviewing existing policies88
Prematurely pitching fine-grained governance89
Expecting too much from a sponsor They can’t design the site They can only help make decisions90 ...
Relying on the Big Bang91
Being ill-equipped to execute92
SOME TIPS93
Offer training More than once…94 -
Identify an owner for every page of the site95 +
Content Ownership96
Keep it small for now, it will grow97
Keep it simple, it will get complex later98
Ensure policies are easy to find and understand99 +
Write policies into the site itself100
Consider the consequences of breaking policies101
Only deploy what you’re prepared to govern102
Only govern what you need to manage103
Let go of what you don’t104
IS YOUR ORGANIZATION READY FOR A PORTAL?105
…106
of 106

Portal governance

Published on: Mar 4, 2016
Published in: Technology      Business      
Source: www.slideshare.net


Transcripts - Portal governance

  • 1. …1
  • 2. GOVERNANCE2
  • 3. Elizabeth II Stephen Harper Mahmoud Ahmadinejad Governors Shimon Peres Barack Obama Muammar Gaddafi3
  • 4. Portal Governance4
  • 5. What do you think of?5
  • 6. BUREAUCRACY6 +
  • 7. HIERARCHY7 +
  • 8. CONTROLS8 +
  • 9. RESTRICTIONS9 +
  • 10. FEAR10 +
  • 11. The BIG DOCUMENT11
  • 12. What should you think of?12
  • 13. EMPOWERMENT13 +
  • 14. CLARITY14 +
  • 15. QUALITY15 +
  • 16. CONFIDENCE16 +
  • 17. How does that work?17
  • 18. Start at the beginning18 +
  • 19. What’s the vision?19
  • 20. Why do you have a portal?20
  • 21. Who is it for?21
  • 22. What is the key benefit?22
  • 23. Start with clear ownership23
  • 24. One Sponsor Not two24 -
  • 25. A Steering Committee25
  • 26. An overall Site Steward26
  • 27. An ongoing Enhancement Team27
  • 28. A separate Support Team28 o
  • 29. A content Owner for every sub-site They make decisions29 -
  • 30. A content Manager for every sub-site They actually edit the content30 -
  • 31. So, how do we know when we’re done?31
  • 32. You’re never done32
  • 33. It’s not one document33
  • 34. It’s little statements all over the place34
  • 35. Make statements to reduce confusion35
  • 36. It’s not one team pointing fingers36 -
  • 37. It’s everyone, all the time37 o
  • 38. That doesn’t sound very organized38
  • 39. Create Policies and Standards39 +
  • 40. Can / Can’t Enforced by the tool40 -
  • 41. Should / Shouldn’t Enforced by auditing and trust41 -
  • 42. Examples:42
  • 43. 43
  • 44. 44
  • 45. All supported by Training45
  • 46. Answer the questions people may ask Or should ask…46 -
  • 47. How do I trust this information?47
  • 48. Who owns this information?48
  • 49. When was it last updated? And by whom?49 -
  • 50. How are changes made?50 -
  • 51. Technical Enhancements Category Descriptions Publishing News (metadata) How are Corporate Policies & Procedures changes made? Saving Documents Team Site Requests Fixing Issues New lists and libraries51
  • 52. Can I change content?52 +
  • 53. What rules do I need to know when making changes?53 +
  • 54. Is content open for everyone?54
  • 55. What content can I secure?55
  • 56. Will it really be secure? And from whom?56 -
  • 57. Is some content secured away from search? Or does it clutter up my search results?57 -
  • 58. How do I request a new Team Site?58
  • 59. How am I prioritized in the list of requests?59
  • 60. How do I get trained once my request is filled?60
  • 61. And a very important question…61
  • 62. What kinds of things can I sell on the classifieds?62
  • 63. CREATE CLEAR CHANGE CONTROLS63 -
  • 64. Technical Changes CREATE CLEAR CHANGE Content Changes CONTROLS Metadata Changes64
  • 65. Scheduled Technical Feature and Fix Releases65
  • 66. Changes to Structure and Navigation66
  • 67. News publishing and schedule67
  • 68. Communication for all changes Before the change happens68 -
  • 69. Ensures quality69
  • 70. Provides confidence70
  • 71. “SOCIAL” MEDIA?71
  • 72. Personal profiles And photographs72 -
  • 73. Blogs73 +
  • 74. Wikis74 +
  • 75. Discussions75 +
  • 76. Classifieds76 +
  • 77. Have a clear blogging policy What’s appropriate and/or inappropriate?77 -
  • 78. Have more than one wiki Each one should have a purpose78 -
  • 79. Don’t allow anything anonymously79
  • 80. Deal with exceptions and violations80
  • 81. Don’t make new policies for one violation81
  • 82. And whatever you do…82
  • 83. Don’t use the word “Governance”83
  • 84. Governance Levels •Blogging, twitter, Social Media My site, email Collaboration •Teams, Projects, Sites communities Departmental •Templates, Content department news Governance Corporate •News, policies, High Content procedures84 -
  • 85. SOME PITFALLS85
  • 86. Treating Governance as a Project86
  • 87. Ignoring existing committees87
  • 88. Not reviewing existing policies88
  • 89. Prematurely pitching fine-grained governance89
  • 90. Expecting too much from a sponsor They can’t design the site They can only help make decisions90 -
  • 91. Relying on the Big Bang91
  • 92. Being ill-equipped to execute92
  • 93. SOME TIPS93
  • 94. Offer training More than once…94 -
  • 95. Identify an owner for every page of the site95 +
  • 96. Content Ownership96
  • 97. Keep it small for now, it will grow97
  • 98. Keep it simple, it will get complex later98
  • 99. Ensure policies are easy to find and understand99 +
  • 100. Write policies into the site itself100
  • 101. Consider the consequences of breaking policies101
  • 102. Only deploy what you’re prepared to govern102
  • 103. Only govern what you need to manage103
  • 104. Let go of what you don’t104
  • 105. IS YOUR ORGANIZATION READY FOR A PORTAL?105
  • 106. …106

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