Ask These 5 Questions Before
You Invest in Technology
Session 405
Industry
Barometer
Industry
Challenges
Our
Story
Context for Our 5 Questions
Why are we all seeking
technology?
We’re not happy.
Industry Barometer
Industry Challenges
Our Story
Challenges: Healthcare IT Adoption. Period.
Technology is worthless…
if it’s not solving a challenge
Focuses on
features
Stops after
identification
Gets in the ...
We get it.
Industry Barometer
Industry Challenges
Our Story
Our Story
2011 2013
Concepts
Meeting
Partners
1st Iteration
Actionable
Reorg
Results
Change requires Change.
Processes
Strategic Plan
Technology
Staff
Concurrent
Projects
Are we ready?
Goals
2. How does the back end affect the front end?
Usability
Risks
Our Patient Value
2. How does the back end affect the front end?
If the technology fails, what’s the
worst thing that could happen?
Devel...
2. How does the back end affect the front end?
What’s the patient’s experience?
Usability
Risks
Our Patient Value
3. How should this get used?
Who
How
Procedures
4. What am I measuring for success
Success Scenarios
Inputs Drive Outputs
Clear Pilot
Post-implementation looks like
...
5. Is my tech provider a partner or a vendor?
Adhere to
accountability
expectations
Partners
Project my
value
Give ...
Q&A
of 15

5 Ques. to Ask Before you Invest in Tech-NAHC2014

For technology adoption to be successful, ask these questions before you invest.
Published on: Mar 3, 2016
Published in: Technology      
Source: www.slideshare.net


Transcripts - 5 Ques. to Ask Before you Invest in Tech-NAHC2014

  • 1. Ask These 5 Questions Before You Invest in Technology Session 405
  • 2. Industry Barometer Industry Challenges Our Story Context for Our 5 Questions
  • 3. Why are we all seeking technology? We’re not happy. Industry Barometer Industry Challenges Our Story
  • 4. Challenges: Healthcare IT Adoption. Period.
  • 5. Technology is worthless… if it’s not solving a challenge Focuses on features Stops after identification Gets in the way Industry Barometer Industry Challenges Our Story
  • 6. We get it. Industry Barometer Industry Challenges Our Story
  • 7. Our Story 2011 2013 Concepts Meeting Partners 1st Iteration Actionable Reorg Results
  • 8. Change requires Change. Processes Strategic Plan Technology Staff Concurrent Projects Are we ready? Goals
  • 9. 2. How does the back end affect the front end? Usability Risks Our Patient Value
  • 10. 2. How does the back end affect the front end? If the technology fails, what’s the worst thing that could happen? Develop protocols so it doesn’t. Usability Risks Our Patient Value predicting rehospitalization predicting patient mortality Worst Case Scenario
  • 11. 2. How does the back end affect the front end? What’s the patient’s experience? Usability Risks Our Patient Value
  • 12. 3. How should this get used? Who How Procedures
  • 13. 4. What am I measuring for success Success Scenarios Inputs Drive Outputs Clear Pilot Post-implementation looks like this... Am I measuring the inputs that drive the outputs? Pilots have different expectations than enterprise roll-outs.
  • 14. 5. Is my tech provider a partner or a vendor? Adhere to accountability expectations Partners Project my value Give me a Resource Set future expectations
  • 15. Q&A

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