The NATO phonetic alphabet is not just for the military. In my opinion
everyone should know this, but if you are in a sale...
of 1

NATO Phonetic Alphabet

The NATO phonetic alphabet is not just for the military. In my opinion everyone should know this, but if you are in a sales or customer service capacity where you have to read or repeat back part numbers or serial numbers, commit this to memory. If you have a strong accent or English is your second language, knowing this version of the alphabet is a must.
Published on: Mar 3, 2016
Published in: Sales      Technology      Business      
Source: www.slideshare.net


Transcripts - NATO Phonetic Alphabet

  • 1. The NATO phonetic alphabet is not just for the military. In my opinion everyone should know this, but if you are in a sales or customer service capacity where you have to read or repeat back part numbers or serial numbers, commit this to memory. If you have a strong accent or English is your second language, knowing this version of the alphabet is a must. DIFFERIENTIATE YOURSELF STAND OUT AMONGST YOUR PEERS IMPRESS YOUR CUSTOMERS WOW CUSTOMERS WITH YOUR PROFESSIONALISM AND CLARITY WORK FASTER SAVE TIME GET IT RIGHT THE FIRST TIME IMPROVE SERVICE QUALITY ERRORS 26LETTERS MADE UNIVERSAL The International Civil Aviation Organization (ICAO) alphabet assigned code words acrophonically to the letters of the English alphabet so that critical combinations of letters and numbers can be pronounced and understood by those who transmit and receive voice messages by radio or telephone regardless of language barriers or the presence of transmission static. DON’T ASSUME YOU ARE UNDERSTOOD An important thing to remember when communicating technically is that just because you know what you’re talking about, it doesn’t necessarily mean that the person on the other end understands you. Simply using this alphabet will save you and your customers time and frustration. Communicate Clearly The First Time A Alpha B Bravo C Charlie D Delta E Echo F Foxtrot G Golf H Hotel I India J Juliett K Kilo L Lima M Mike N November O Oscar P Papa Q Quebec R Romeo S Sierra T Tango U Uniform V Victor W Whiskey X X-ray Y Yankee Z Zulu - Dash . Point source: wikipedia.orgLinkedIn: DennisDSchultz

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