PTS – Your Telecommunications Partner Debbie Gaze Telecommunicatio...
Presidio Telecom Solutions (PTS)Total Telecom Solutions from your vendor-neutral, trusted advisor.• Consultative approach ...
IT Enterprise ChallengesEconomic Challenges I...
IT Enterprise Challenges (cont’d)Process Management Financial Management• ...
Managing The Telecom Life Cycle Process• GATHER – Presidio Telecom Solutions (PTS) will complete an accurate invent...
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Areas of Expertise• MPLS • Dark Fiber• VPLS • Colloc...
Thank You.Debbie Gaze, Sr. Telecom Consultant e: dgaze@presidio.com p: 770.855.7400
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Presidio Telecom Solutions

Published on: Mar 4, 2016
Source: www.slideshare.net


Transcripts - Presidio Telecom Solutions

  • 1. PTS – Your Telecommunications Partner Debbie Gaze Telecommunications Consultant Presidio Telecom Solutions
  • 2. Presidio Telecom Solutions (PTS)Total Telecom Solutions from your vendor-neutral, trusted advisor.• Consultative approach  PTS team is an extension to customer’s IT organization  Network assessment to evaluate existing bandwidth utilization & stress testing for new applications  Benchmark analysis of carrier pricing, contract terms, SLAs, and network design  Ongoing telecom expense management services available to catch anomalies and view trends• Leverage for our clients  Extensive industry know-how in managing a large volume of telecom orders / projects across many carriers  In-house telecom engineering expertise  Ongoing optimization assistance and evaluation of telecommunications environment (new products/services, billing, performance and contracted commit attainment) 2
  • 3. IT Enterprise ChallengesEconomic Challenges Inventory ManagementAn industry analyst poll concerning infrastructure and operationsbudgets with enterprise companies found: • Most enterprise companies do not have an accurate inventory today •16% of respondents say their budgets are within 5% of prior level • Large number of vendors to manage (most enterprise •65% of respondents say their budgets have declined 5% or more companies have 8-12 vendors and growing) •5% of respondents say their budgets have increased • Lack of effective processes and governance for •32% have established cost cutting teams inventory integrity • Lack of tools for effective management • Personnel – turnover / time Telecom Provisioning Challenges Manpower / resource intensive – working with telecom service providers is notoriously time consuming and problematic Market Intelligence • Time sensitive (high priority) – internal / external SLAs, site turn- • Sourcing / Negotiations ups, disconnects • Today’s competitive rates / benchmarking • Ineffective vendor processes • Contract language / structure • Indirect / operational support costs can represent a large amount • New technologies / services of overall telecom expense • Best practices • High profile when something goes wrong 3
  • 4. IT Enterprise Challenges (cont’d)Process Management Financial Management• Departments “disconnected” • Lack of insight – intelligent reporting• Distributed enterprise - decisions and leadership • Specific expertise (contract negotiation / management) • Billing errors / corrections• Lack of governance • No / ineffective tools• No / non-effective tools • Budget planning • Cost control / reduction initiativesInvoice Management• Enterprise Finance and IT – no effective and efficient processes between departments• # of invoices per month• # of vendors to manage• Thin resources and staff• Lack of tools for effective management• New technologies / services creating new / additional challenges 4
  • 5. Managing The Telecom Life Cycle Process• GATHER – Presidio Telecom Solutions (PTS) will complete an accurate inventory/audit based on bills & contracts to establish technical requirements & cost containment objectives.• EVALUATE – PTS will then evaluate the current network & compliance requirements against available technical solutions (vendor options), and apply “best practices” as established by industry standards.• CONSULT, DESIGN, & RECOMMEND – PTS will create a technical design(s) based on the specific short & long term goals of your project, and then provide a side by side comparison of multiple solution providers along with a score card on how each stack up to the objectives established by the customer.• NEGOTIATE – PTS will negotiate best pricing, contract terms, & service level agreements. PTS will specifically review 23 contract points that are designed to balance the legal contractual terms between our clients and their telecom vendors.• IMPLEMENT & INTEGRATE – PTS will then order, tract, and professionally “Project Manage” the implementation off-loading this assignment from your over tasked IT team.• MANAGE – PTS is then committed to serve as an operational partner to hep manage the vendor relationship ensuring contract compliance, and assisting with MACs, expense management, and ongoing IT/Telecom business evolutions. 5
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  • 7. Areas of Expertise• MPLS • Dark Fiber• VPLS • Collocation• Ethernet • Data Center• Metro-E • Private Line• WAN • Dedicated Internet• Enterprise Wireless (Verizon, AT&T, Sprint) • Local POTS Line Aggregation• Wireless Backup • Managed Services• TDM Voice • Call Center Technology• Long Distance / Toll Free • DSL/Cable• International Toll Free • Large IP Bandwidth (Fiber)• VoIP / SIP • Inventory Management• Audio / Web Video Conferencing • Telecom Expense Management7
  • 8. Thank You.Debbie Gaze, Sr. Telecom Consultant e: dgaze@presidio.com p: 770.855.7400

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