Press Release
A globally based BPO industry which is based in Chennai, India, started in the
year 2009 with a small group ...
Back Office-
Conversation Management
Lead Management
Task Scheduling
Documentation
Report Generation
Scheduling follow ups...
of 2

Eshcol tech Solutions pvt ltd Press release

A globally based BPO industry which is based in Chennai, India, started in the year 2009 with a small group of 10 highly qualified experts, is now one of the best BPO industries of India at world level. We started our BPO for a specific localized market and endeavoured to catch the global market with help of our experts. Now we are at the peak level and achieved our goals. Now just we render to maintain this position of our company. Our experts work for this organization very responsibly. Now we have a large number of reputed clients who are always in touch of our experts with their existing business and new upcoming businesses. To handle these clients we have a huge number of employees which are the experts in different works. The crucial tasks are nothing for us in the market because we have achieved a good position and we have good team of experts who handle the task. Before handling the task, we analyse the market values of products or services which we have to deliver in the market. Market reviews and some other methods of valuating the products like questionnaire, creating market graph, customer’s state of mind. We are working at different tasks like- Inbound Marketig- • Inbound Telecommunication services • Inbound web chatting • Inbound customer services • Inbound Tech Support • Inbound Lead Generation Outbound Marketing- • Telemarketing • Market Survey • Appointment Setting • Lead Collection • Follow up • Lead conversion Back Office- • Conversation Management • Lead Management • Task Scheduling • Documentation • Report Generation • Scheduling follow ups • Scheduling Appointment • Cancellation of appointment • Re-scheduling Appointment These are the basic work strategies to handle any task or scheduling the campaign and marketing the products or services. All these tasks are applied by the experts who are responsible to gain a better position in the market. A group of team leaders and management team observes their tasks and achievements.
Published on: Mar 4, 2016
Published in: Services      
Source: www.slideshare.net


Transcripts - Eshcol tech Solutions pvt ltd Press release

  • 1. Press Release A globally based BPO industry which is based in Chennai, India, started in the year 2009 with a small group of 10 highly qualified experts, is now one of the best BPO industries of India at world level. We started our BPO for a specific localized market and endeavoured to catch the global market with help of our experts. Now we are at the peak level and achieved our goals. Now just we render to maintain this position of our company. Our experts work for this organization very responsibly. Now we have a large number of reputed clients who are always in touch of our experts with their existing business and new upcoming businesses. To handle these clients we have a huge number of employees which are the experts in different works. The crucial tasks are nothing for us in the market because we have achieved a good position and we have good team of experts who handle the task. Before handling the task, we analyse the market values of products or services which we have to deliver in the market. Market reviews and some other methods of valuating the products like questionnaire, creating market graph, customer’s state of mind. We are working at different tasks like- Inbound Marketig- Inbound Telecommunication services Inbound web chatting Inbound customer services Inbound Tech Support Inbound Lead Generation Outbound Marketing- Telemarketing Market Survey Appointment Setting Lead Collection Follow up Lead conversion
  • 2. Back Office- Conversation Management Lead Management Task Scheduling Documentation Report Generation Scheduling follow ups Scheduling Appointment Cancellation of appointment Re-scheduling Appointment These are the basic work strategies to handle any task or scheduling the campaign and marketing the products or services. All these tasks are applied by the experts who are responsible to gain a better position in the market. A group of team leaders and management team observes their tasks and achievements.

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