Subtitle
PrestaShop Help Desk Module
• This PrestaShop Customer Service add-on is used to
manage e-tickets related to customer’s complaints.
• It is complete c...
• PrestaShop Help Desk module supports internal notes which
can be posted to any agent or department who is dealing the
co...
• Customer’s issues can be solves in a cost-effective and timely way.
• It gives the information that can be used to impro...
Screen-Shot
Screen-Shot
Screen Shot
Screen-Shot
Screen-Shot
Screen-Shot
Screen-Shot
Screen-Shot
Screen-Shot
Screen-Shot
Screen-Shot
Screen-Shot
Download Here: Customer Service add-on for PrestaShop
For more info feel free to contact us at
info@fmemodules.com
or visi...
of 17

Customer Service Add-on for PrestaShop

PrestaShop Help Desk Extension allows webstore vendors to handle effective and efficiently customer’s complaints. This customer service add-on provides facility of e-ticketing solution. for more details visit: http://bit.ly/1enwiPB
Published on: Mar 4, 2016
Published in: Technology      Business      
Source: www.slideshare.net


Transcripts - Customer Service Add-on for PrestaShop

  • 1. Subtitle PrestaShop Help Desk Module
  • 2. • This PrestaShop Customer Service add-on is used to manage e-tickets related to customer’s complaints. • It is complete complaint handling management system which allows the customers to send e-tickets from their account. • Admin tracks these tickets from back-end and reply accordingly. PrestaShop Help Desk Module
  • 3. • PrestaShop Help Desk module supports internal notes which can be posted to any agent or department who is dealing the complaint ticket. •This e-ticketing plug-in allows to create custom ticket priorities such as low, high or numeric like 1, 2, 3 etc. • Define department title, email and signature for the ticket. •Pre-made replies can be created which can be used later to communicate with customers. •Alerts configuration from backend. Enter alert name, default email id and ‘Send email copy’ settings. Features of PrestaShop Help Desk Module
  • 4. • Customer’s issues can be solves in a cost-effective and timely way. • It gives the information that can be used to improve your products by resolving technical problems. • Better Complaints handing helps to develop reputation of your company. More customers are attracted to your e-store with the result of increasing sales. • It is more easy and beneficial to retain the old customer rather than acquiring new customers. • It helps to win customer’s loyalty and there are more chances that they will shop again from you. Benefits of PrestaShop Help Desk Module
  • 5. Screen-Shot
  • 6. Screen-Shot
  • 7. Screen Shot
  • 8. Screen-Shot
  • 9. Screen-Shot
  • 10. Screen-Shot
  • 11. Screen-Shot
  • 12. Screen-Shot
  • 13. Screen-Shot
  • 14. Screen-Shot
  • 15. Screen-Shot
  • 16. Screen-Shot
  • 17. Download Here: Customer Service add-on for PrestaShop For more info feel free to contact us at info@fmemodules.com or visit http://www.fmemodules.com Contact Us

Related Documents