By: Haneen Emeir
IT Department
*
*
*
*
• to establish consistent treatment
• to guide repeat situations
• to establish standards & regulations
• if employee ac...
*
• Governing/Administrative policies
• Operational policies
*
It is a predetermined course of action
established as a guide toward accepted
organizational strategies & objectives
The...
*
A method by which a policy can be
accomplished. It provides the
instructions to carry put a policy
statement
Procedures ...
*
• Beneficial to public
• Reflects vision of institution or department.
• Well informed
• Within the organization’s resou...
*
1. Policy
2. Purpose
3. Scope of applicability
4. Responsibilities
5. Definitions & abbreviations
6. Related documents
7...
* POLICY MAKING PROCESS
*
• defining the problem
• validity of facts
• more than one problem?
• what questions need asking?
• existing information...
*
Output
Purpose Scope(1)
Goal
key result if the policy issue is addressed
*
• seeing possibilities
• analyzing options
• best practices
• contrary views
• innovative ideas
• mandate & success & ef...
PRACTICALITY CHECKLIST
Can you think of other practical considerations to
evaluate policy applicability?
Options Analysis ...
*
Output
Policy Scope (2) References
Goal
to generate possibilities & alternatives
for resolving the policy issue
*
• plan to implement best option
• sequenced actions
• responsibilities
• timeline
• resources
• expenses
• revenue
Resul...
*
Output
Procedure(s) Responsibilities Flowchart Documentation
Goal
to identify actions and resources to implement the pol...
*
Goal: continual lifecycle of a policy
• progress
• contingency options
• check-in points
• data & statistics
• observati...
*
Output
Versions of policy
Goal
Continual lifecycle of a policy
*G
*
Confidential business policy
of 20

Writing operational policies

Writing operational policies The lifecycle image used in the presentation is copied from Association of YUKUN communities published presentation.
Published on: Mar 4, 2016
Published in: Business      
Source: www.slideshare.net


Transcripts - Writing operational policies

  • 1. By: Haneen Emeir IT Department *
  • 2. *
  • 3. *
  • 4. * • to establish consistent treatment • to guide repeat situations • to establish standards & regulations • if employee actions indicate confusion • to comply with legislation • guides program design & service delivery • principles that guide day-to-day actions • GOVERN A BUSINESS PROCESS
  • 5. * • Governing/Administrative policies • Operational policies
  • 6. * It is a predetermined course of action established as a guide toward accepted organizational strategies & objectives They are the guidelines on what needs to be done. • Translates vision to action • A functional framework for staff actions
  • 7. * A method by which a policy can be accomplished. It provides the instructions to carry put a policy statement Procedures are expressed as a series of operational activities or series of steps that should executed. They are written in a directional fashion to achieve a desired objective. It indicates “ the how “policies should be implemented
  • 8. * • Beneficial to public • Reflects vision of institution or department. • Well informed • Within the organization’s resource capacity • Easy to interpret • Adaptive • Consistent with general policies
  • 9. * 1. Policy 2. Purpose 3. Scope of applicability 4. Responsibilities 5. Definitions & abbreviations 6. Related documents 7. Procedure 8. “Flowchart” 9. Reference
  • 10. * POLICY MAKING PROCESS
  • 11. * • defining the problem • validity of facts • more than one problem? • what questions need asking? • existing information • research Results in a key question(s)
  • 12. * Output Purpose Scope(1) Goal key result if the policy issue is addressed
  • 13. * • seeing possibilities • analyzing options • best practices • contrary views • innovative ideas • mandate & success & effort • pros & cons, best/worst, rating Results in a preferred option
  • 14. PRACTICALITY CHECKLIST Can you think of other practical considerations to evaluate policy applicability? Options Analysis Criteria Y/N 1. Existing Policy Consistency 2. Business Will to Proceed 3. Human Capacity to Implement
  • 15. * Output Policy Scope (2) References Goal to generate possibilities & alternatives for resolving the policy issue
  • 16. * • plan to implement best option • sequenced actions • responsibilities • timeline • resources • expenses • revenue Results in a policy action plan
  • 17. * Output Procedure(s) Responsibilities Flowchart Documentation Goal to identify actions and resources to implement the policy recommendation
  • 18. * Goal: continual lifecycle of a policy • progress • contingency options • check-in points • data & statistics • observations • comparisons • scheduled review • legislated requirements
  • 19. * Output Versions of policy Goal Continual lifecycle of a policy
  • 20. *G * Confidential business policy

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