Narrowing the choices when evaluating medical billing software
If you are in the market for medical billing software, you have no doubt discovered that there are so many different systems available today that it is almost overwhelming!
Published on: Mar 3, 2016
Transcripts - Narrowing the choices when evaluating medical billing software
Narrowing the Choices when Evaluating Medical Billing Software
If you are in the market for medical billing software, you have no doubt discovered that
there are so many different systems available today that it is almost overwhelming! You
are probably asking yourself, “Where do I even start?” With that in mind, let’s take a look at
some basic features that should be present in order for a practice management system to
meet your needs today and in the future.
1. Cloud-based versus in-house server based: Cloud-based medical billing systems are
generally more modern and are seen as the logical replacement for older in-house server
There are many advantages to cloud-based systems. First, when using a cloud-based
system, the billing software provider is the one who must purchase and maintain the
servers that store your information. With a web-based system, there is no need for you to
take on the added expense of buying, maintaining and replacing your own servers. Also,
most in-house server systems only work with PCs and therefore cannot be used as
medical billing software for Mac computers.
Another advantage to a cloud-based system is that the software provider is generally
responsible for sustaining compliance with ever-changing billing requirements. For
instance, with a web-based system you do not have to hire your own IT staff to update
your billing software for ICD-10. Instead, the software vendor is responsible for updating its
system for all of its users.
You should also ask the vendors that you are evaluating whether system updates are
included in the license fee for the software. This question can also help you pare down
your list of practice management systems since many companies charge for every system
update while others provide them at no additional charge. System update fees can add up
quickly, making a seemingly inexpensive system much more expensive in the long run!
2. Platform specific versus platform agnostic: This brings us to another main
differentiator between systems. You can eliminate many practice management systems
from your list simply by determining whether the system requires a specific operating
system in order to function properly.
The best billing systems are “platform agnostic”, that is to say that they are flexible in
allowing you to access the software through any type of computer and operating system
that you choose. While you may have a PC with a Windows operating system today, in the
future you may decide that a Mac computer would better suit your needs. If you do not
purchase a system that serves as medical billing software for Mac as well as PCs, then
your future hardware purchases will be limited to PCs only.
Platform flexibility can be tricky to evaluate. Some medical billing system vendors indicate
that their software works with Mac computers, but when you look a bit deeper you learn
that additional third party software is required to enable billing from a Mac. It is best to
eliminate practice management systems that require outside software in order to access
the system from a Mac computer.