Dialogue with
COO
Developed by
Natalia Zub and Sergiy Khandogin
for IT-HR Club, April’15
This is a story…
…about one interview…
Well, today’s story is about young and fast
growing company where managers were not...
3
COO explains everything simply….
Recruiters vs Project Managers
4
Recruiter: How it looks like
5
Please, accept
What COO thinks I
do
What PM thinks I do What I really do
Recruiter wants
6What COO thinks I What PM thinks I do What I really do
Bonus
Minimum
candidates
Quick
response
Manager: How it looks like
7
What COO thinks I
do
What Recruiter thinks I
do
What I really do
Manager wants
8
Bonus
Happy team
Decent low-
cost
candidates
COO: How it looks like
9
What PM thinks I doWhat Recruiter thinks I
do
What I really do
COO wants
10
Profit
Profit
Profit
The conflict is
11
TEAM
CUSTOMER
1
2
3 COMPANY
Building a KPI
13
COO again explains everything simply….
Vacancy Age
14
Recruitment: vacancy Age and Hold
15
Project Vacancy
  Status When
 closed
Nov'
14
Dec'
14
Jan
Feb'
15
Date
 of
 
...
Recruitment: Cost per Hire
16
Budget Actuals
# of closed vacancies
Cost per Hire =
Recruitment SLA
17
KPI for manager: Red Flag again
18
KPI for manager #2: Bad attrition
19
Good attrition: no loss of billing
Bad attrition: unexpected leaving à loss of billi...
Value added for managers
20
For Recruitment: quick reaction,
clear requirements, managers’ support
For Retention: managers...
Cast:
Sergey Khandogin, COO
(real person)
Natalia Zub as a Recruiter,
HR and interpreter
(multi role)
Kowalski as a Projec...
Thank You!
INNOVECS HEADQUARTERS
6-z, Ivan Lepse Avenue
Kiev, Ukraine 03680
Office: +38-044-593-7794
Fax: +38 044-593-7795...
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Dialogue with COO. Natalia Zub for IT-HR Club

Презентация Наталья Зуб с 13й встречи IT-HR Club, 23.04.15
Published on: Mar 3, 2016
Published in: Recruiting & HR      
Source: www.slideshare.net


Transcripts - Dialogue with COO. Natalia Zub for IT-HR Club

  • 1. Dialogue with COO Developed by Natalia Zub and Sergiy Khandogin for IT-HR Club, April’15
  • 2. This is a story… …about one interview… Well, today’s story is about young and fast growing company where managers were not nice friendly, and recruiters who complained about managers.
  • 3. 3 COO explains everything simply….
  • 4. Recruiters vs Project Managers 4
  • 5. Recruiter: How it looks like 5 Please, accept What COO thinks I do What PM thinks I do What I really do
  • 6. Recruiter wants 6What COO thinks I What PM thinks I do What I really do Bonus Minimum candidates Quick response
  • 7. Manager: How it looks like 7 What COO thinks I do What Recruiter thinks I do What I really do
  • 8. Manager wants 8 Bonus Happy team Decent low- cost candidates
  • 9. COO: How it looks like 9 What PM thinks I doWhat Recruiter thinks I do What I really do
  • 10. COO wants 10 Profit Profit Profit
  • 11. The conflict is 11 TEAM CUSTOMER 1 2 3 COMPANY
  • 12. Building a KPI
  • 13. 13 COO again explains everything simply….
  • 14. Vacancy Age 14
  • 15. Recruitment: vacancy Age and Hold 15 Project Vacancy   Status When  closed Nov' 14 Dec' 14 Jan Feb' 15 Date  of   opening   Target   time Age Days  on   hold Recruiters Innovecs Retention  Consultant Closed August 1-­‐Sep-­‐14 30 7 Nataliya  Zub WinTaxi Devops  Engineer Closed December 1 11-­‐Dec-­‐14 30 14 Inna  Rossoshko Veset Java  Developer Closed January 24-­‐Dec-­‐13 30 29 Inna  Rossoshko Innovecs Engineering  Manager Closed January 1-­‐Dec-­‐13 31 24 Maria  Porokh Innovecs Recruiter Closed January 1-­‐Dec-­‐13 32 28 Maria  Porokh Bidz Test  Engineer Closed November 1 6-­‐Nov-­‐14 30 12 Inna  Rossoshko Callfire   Junior  Java  Developer Closed November 1 4-­‐Dec-­‐14 30 5 Maria  Lysiuk Innovecs PR  Manager Closed November 1 15-­‐Oct-­‐14 30 32 Maria  Lysiuk Innovecs Project  Manager Closed November 1 31-­‐Oct-­‐14 30 16 10 Sergey  Shyshka Innovecs Recruiter Closed November 12-­‐Nov-­‐14 30 12 Sergey  Shyshka Ironsource PHP  Developer Closed November 1 15-­‐Oct-­‐14 30 35 Inna  Rossoshko NAPC Test  Engineer Closed November 1 10-­‐Oct-­‐14 30 37 Liliya  Dmitrenko Callfire   Test  Engineer Closed October 18-­‐Sep-­‐14 30 23 Maria  Porokh Innovecs Program  Manager Closed October 1 15-­‐Oct-­‐14 30 20 Sergey  Shyshka
  • 16. Recruitment: Cost per Hire 16 Budget Actuals # of closed vacancies Cost per Hire =
  • 17. Recruitment SLA 17
  • 18. KPI for manager: Red Flag again 18
  • 19. KPI for manager #2: Bad attrition 19 Good attrition: no loss of billing Bad attrition: unexpected leaving à loss of billing l  Show financial efficiency of replacement (LM,$) l  LM_delta = LM_after_replacement – LM_before_replacement – Cost per hire (split to 12 months) l  LM_delta should be zero or positive. There’s always a chance… Bad attrition converted to good
  • 20. Value added for managers 20 For Recruitment: quick reaction, clear requirements, managers’ support For Retention: managers monitor red flags and involve HR For COO: project finance is under control Manager received satisfaction from work
  • 21. Cast: Sergey Khandogin, COO (real person) Natalia Zub as a Recruiter, HR and interpreter (multi role) Kowalski as a Project Manager (special guest)
  • 22. Thank You! INNOVECS HEADQUARTERS 6-z, Ivan Lepse Avenue Kiev, Ukraine 03680 Office: +38-044-593-7794 Fax: +38 044-593-7795 www.innovecs.com

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