nancy gome ivana (cv)
Published on: Mar 3, 2016
Transcripts - nancy gome ivana (cv)
NANCY GOME IVANA BREA
Address: 4 Dover Street CV1 3DB
A motivated and organised second year Business Administration student seeking to
secure a one-year placement in your organisation, which will give me the opportunity to
display the critical analysis, communication and problem solving skills acquired through
my part-time jobs. Throughout my degree, I have effectively combined my studies with
work including extracurricular activities showing myself to be self motivated, committed,
organised, and capable of working under pressure within different environments. I have a
strong passion to develop my career within the marketing and sales sector and would like
to put the knowledge and theory gained and acquired through my studies into practice in
a placement inside your company.
EDUCATION & QUALIFICATION
2014 (JAN)-Present: CoventryUniversityCoventry, United Kingdom
BA (Hons) Business Administration (Expected 1:1)
Accounting for Business (74%)
Applied Marketing (70.38%)
Internal Business (79.5%)
Human Resource Management (69.5%)
Supply Chain Management (69.42%)
Exploring Strategy (70%)
Quantitative Method of Business (69.81%)
Financial Services (69.5%)
Consumer Behaviour (69.5%)
2005-2012 Saker Baptist College, Limbe Cameroon
GCE O-Level: Achieved 9 GCE grades A-C including Mathematics and English
GCE A-level: History(C), Literature (D), French(C)
SKILLS AND COMPETENCES
Self Management: experience of making decisions and taking responsibility on my
own regarding my studies and within my work experience
Communication: ability to interact and communicateeffectively with customers during
my roles as customer service assistant and also school project
IT: literate in using Microsoft office, email and social networks
Organisation and Time management: ability to combine both my studies and part-
time jobs whilst ensuring I submitted all my assignment within deadlines
Team player: aptitude to work efficiently within a team which is particularly important
in my class presentations
Problem solving: ability to give advice and resolve complaints from students
regarding their landlords or agents
Language: Speak fluently English and French
Volunteer Administrative Assistant- (CITEE) Jan 2014-April 2014
Use of MS word and excel whereby I had to record students results, correct
grammatical errors in the exams papers.
Managing the organization Facebook page that is, updating current activities and
advertising upcoming events.
Designing the organizations banner to be used during public events.
Contacting former students to ensure they were coping in their new environment and
receiving calls from students and customers thereby responding to queries and
delivering of messages.
Customer service - (RICOH ARENA) Dec 2014 – May 2015
Developed a great sense of consistent and operational interaction and communication
Capability of dealing with challenging customers queries ensuring that I remained calm
Ability to ensure customers comfort and satisfaction even though working under
Help organisation to increase their sales through upselling and advertisement
Capacity of adapting myself depending on the job I was assigned to, as waiting
involves lot of different tasks
Able to familiarize myself within the environment I was send to, as working for an
agency involves working in different places
Help in the setup of the halls during major events. This entails the dressing of tables
Catering Assistant - (BMI Meriden Hospital) Jan 2015 – May 2015
Engage in a friendly conversation with patient
Taking patients meal order putting into consideration different allergies
Ensuring a clean presentation of meals
Ensure patients comfort and satisfaction with service
Conference Assistant – (Warwick University) June 2015 – sept 2015
Ensuring that the company’s (client) demands in regard to meal and hall setup are
Ensuring that the company receives good service.
Problem solving in regards to clients complaint.
Helping in the setup of company stands and banners.
Cleaning of hall at the end of conference.
Community Rep at CoventryUniversity Nov 2014 - present
I am currently part of the student union as a community rep whereby I ensure the
comfort of students out of university halls and if able I also respond to students query
I also participate in community events such as ‘Don’t Be a Rubbish Neighbor’
organized by the city council.
Support for disabled students at CoventryUniversity Sept 2014 -present
Organise social activities whereby we meet with the disabled students at university.
Communicate with them by getting to know them and ensuring they are comfortable
in their environment.
Accompany them to the library or the hospital when they request for assistance. This
role has helped me to be more patient and tolerant because I come in contact with
students with different disability.
Able to keep my grades between A and B whilst keeping my part-time jobs
Elected twice for the role of Community Rep
Recognized by Saker Baptist college, for hard working student for the year 2009 -
Learnt 2 languages- English and French
Occupied the position of House Captain in Secondary school ensuring the
cleanliness of the house and its dormitory.
Appreciate reading books and journals
References:available on request