United Nations Conference on Trade and Development Tunis 20 June 2003 Presented by: Alfie Naidoo Electronic Commerce Stra...
Contents of the presentation <ul><li>Absa in context </li></ul><ul><li>Results of Absa’s e-Commerce strategies </li></ul><...
The Absa Group is the product of two major mergers in the early 1990’s Historical overview The Absa Group United Allied V...
<ul><li>Retail banking </li></ul><ul><li>Commercial banking </li></ul><ul><li>Corporate & Merchant banking </li></ul><ul><...
Customers Individual Affluent market 291,473 customers Middle market 3,870,829 customers Mass market 816,100 customers Cor...
Contents of the presentation <ul><li>Absa in context </li></ul><ul><li>Results of Absa’s e-Commerce strategies </li></ul><...
A comprehensive distribution footprint ATM 3,700 CELL PHONE 13,000 customers INTERNET 400,000 customers OUTLETS 623 ...
<ul><li>ALLPAY </li></ul><ul><li>Biometrically enabled </li></ul><ul><li>Human assistance </li></ul><ul><li>Expansion to ...
<ul><li>MOBILE ATM’s </li></ul><ul><li>Reaching the under-banked </li></ul><ul><li>Flexible reach </li></ul><ul><li>Migra...
<ul><li>SELF SERVICE CENTRES </li></ul><ul><li>Human assistance </li></ul><ul><li>Bridging the digital divide through educ...
Contents of the presentation <ul><li>Absa in context </li></ul><ul><li>Results of Absa’s e-Commerce strategies </li></ul><...
Critical Success Factors (CSFs) <ul><li>Trusted commerce communities </li></ul><ul><li>Active participation and protection...
Commerce as we know it Bank A Bank B Banking Clearing Settlement Business Business Trade Buyer Supplier
B2B, B2C and C2C e-Commerce e-Business Clearing Settlement e-Trade Business Bank A Bank B Consumer B2B B2C e-Banking e-Bus...
e-Banking CSFs Bank A Bank B Clearing Settlement e-Banking e-Trade e-Business e-Business BankServ <ul><li>e-Banking: </li>...
B2B CSFs e-Business Bank A Bank B Clearing Settlement e-Business e-Trade e-Banking <ul><li>e-Business: </li></ul><ul><li>I...
B2C CSFs Bank A Bank B Clearing Business Settlement e-Trade e-Banking e-Business e-Business Consumer <ul><li>“ e-Individua...
e-Trade CSFs Bank A Bank B Clearing Settlement e-Trade e-Banking e-Business e-Business Buyer Supplier <ul><li>e-Trade: </l...
The Total Commitment Tradition and Trust e-Commerce Willingness to Change Education & Development Cost Effective Access Tr...
T HANK YOU
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Naidoo

Published on: Mar 3, 2016
Published in: Education      Economy & Finance      Business      
Source: www.slideshare.net


Transcripts - Naidoo

  • 1. United Nations Conference on Trade and Development Tunis 20 June 2003 Presented by: Alfie Naidoo Electronic Commerce Strategies for Development A perspective from Absa Bank
  • 2. Contents of the presentation <ul><li>Absa in context </li></ul><ul><li>Results of Absa’s e-Commerce strategies </li></ul><ul><li>Enabling e-Commerce in Africa </li></ul>
  • 3. The Absa Group is the product of two major mergers in the early 1990’s Historical overview The Absa Group United Allied Volkskas + + = Amalgamated Banks of South Africa April 1991 + <ul><li>Bankorp </li></ul><ul><li>Trustbank </li></ul><ul><li>Senbank </li></ul><ul><li>Bankfin </li></ul>April 1992 =
  • 4. <ul><li>Retail banking </li></ul><ul><li>Commercial banking </li></ul><ul><li>Corporate & Merchant banking </li></ul><ul><li>International Operations </li></ul><ul><li>Africa Banking Operations </li></ul>Absa Bank <ul><li>Life Insurance </li></ul><ul><li>Short-term insurance </li></ul><ul><li>Insurance Broking </li></ul><ul><li>Trust & investment services </li></ul><ul><li>Employee benefits </li></ul><ul><li>Asset management </li></ul><ul><li>Property development </li></ul><ul><li>Pension payments </li></ul>Group activities Other Activities Absa Financial Services
  • 5. Customers Individual Affluent market 291,473 customers Middle market 3,870,829 customers Mass market 816,100 customers Corporate market 2,183 customers Business market 431,174 customers Largest customer base in SA (5,5 m) Corporate
  • 6. Contents of the presentation <ul><li>Absa in context </li></ul><ul><li>Results of Absa’s e-Commerce strategies </li></ul><ul><li>Enabling e-Commerce in Africa </li></ul>
  • 7. A comprehensive distribution footprint ATM 3,700 CELL PHONE 13,000 customers INTERNET 400,000 customers OUTLETS 623 TELEPHONE 350,000 customers CUSTOMER
  • 8. <ul><li>ALLPAY </li></ul><ul><li>Biometrically enabled </li></ul><ul><li>Human assistance </li></ul><ul><li>Expansion to include other banking services </li></ul>Reaching our markets through integrated delivery
  • 9. <ul><li>MOBILE ATM’s </li></ul><ul><li>Reaching the under-banked </li></ul><ul><li>Flexible reach </li></ul><ul><li>Migrating transaction behaviour </li></ul>Reaching our markets through integrated delivery
  • 10. <ul><li>SELF SERVICE CENTRES </li></ul><ul><li>Human assistance </li></ul><ul><li>Bridging the digital divide through education </li></ul><ul><li>Community involvement </li></ul>Reaching our markets through integrated delivery
  • 11. Contents of the presentation <ul><li>Absa in context </li></ul><ul><li>Results of Absa’s e-Commerce strategies </li></ul><ul><li>Enabling e-Commerce in Africa </li></ul>
  • 12. Critical Success Factors (CSFs) <ul><li>Trusted commerce communities </li></ul><ul><li>Active participation and protection </li></ul><ul><li>Socio economic climate </li></ul><ul><li>Education </li></ul><ul><li>Market segmentation </li></ul><ul><li>Cost effective accessibility </li></ul><ul><li>Governance </li></ul><ul><li>Resources and funding </li></ul>
  • 13. Commerce as we know it Bank A Bank B Banking Clearing Settlement Business Business Trade Buyer Supplier
  • 14. B2B, B2C and C2C e-Commerce e-Business Clearing Settlement e-Trade Business Bank A Bank B Consumer B2B B2C e-Banking e-Business Business Consumer BankServ
  • 15. e-Banking CSFs Bank A Bank B Clearing Settlement e-Banking e-Trade e-Business e-Business BankServ <ul><li>e-Banking: </li></ul><ul><li>Infrastructure </li></ul><ul><li>Cost effectiveness </li></ul><ul><li>Market segmentation </li></ul><ul><li>Multi channel delivery </li></ul><ul><li>Payment streams </li></ul><ul><li>Risk management </li></ul>
  • 16. B2B CSFs e-Business Bank A Bank B Clearing Settlement e-Business e-Trade e-Banking <ul><li>e-Business: </li></ul><ul><li>Internal processes </li></ul><ul><li>Infrastructure </li></ul><ul><li>Cost effectiveness </li></ul><ul><li>Market segmentation </li></ul><ul><li>Change Management </li></ul>
  • 17. B2C CSFs Bank A Bank B Clearing Business Settlement e-Trade e-Banking e-Business e-Business Consumer <ul><li>“ e-Individual”: </li></ul><ul><li>Tradition </li></ul><ul><li>Trust </li></ul><ul><li>Sophistication </li></ul><ul><li>Socio economic impact </li></ul><ul><li>Cost effectiveness </li></ul><ul><li>Access to technology </li></ul><ul><li>Convenience </li></ul>
  • 18. e-Trade CSFs Bank A Bank B Clearing Settlement e-Trade e-Banking e-Business e-Business Buyer Supplier <ul><li>e-Trade: </li></ul><ul><li>e-Communities </li></ul><ul><li>Infrastructure </li></ul><ul><li>Cost effectiveness </li></ul><ul><li>Market segmentation </li></ul><ul><li>Legacy </li></ul><ul><li>Convenience </li></ul><ul><li>Change Management </li></ul>
  • 19. The Total Commitment Tradition and Trust e-Commerce Willingness to Change Education & Development Cost Effective Access Trusted Communities Socio Economic Climate Market Segmentation Participation & Protection Resource & Fund Governance
  • 20. T HANK YOU