OUTSOURCING ACCOUNTS PAYABLE: 1 of 3<br />ARE YOU PREPARED FOR THE CONVERSATION?<br />
Prepare<br />MONITOR & PUBLISH YOUR AP METRICS INTERNALLY<br />Number of Invoices<br />Number of Direct Hits<br />Match Di...
Prepare Cont’d<br />BENCHMARK KEY METRICS<br />Cost to process an invoice<br />DPO<br />Turn Around<br />Controls<br />Res...
What Else?<br />Technology’s Role (your system, electronic load from template)<br />Compliance<br />Continuous Improvement...
Know The Language<br />BPO – BUSINESS PROCESS OUTSOURCING<br />ITO – INFORMATION TECHNOLOGY OUTSOURCING<br />ADM – APPLICA...
Five Frameworks<br />CAPTIVE CENTER<br />BUILD – OPERATE – TRANSFER<br />DEDICATED BPO CENTER<br />SHARED BPO CENTER<br />...
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Prevent AP Outsourcing 1 Of 3

Part 1 in a 3 part series. This quick presentation helps to begin the discussion about defending your AP department from getting outsourced. This presentation wa first presented by Sherry DePew at the 2009 IAPP forum.
Published on: Mar 4, 2016
Published in: Economy & Finance      Business      
Source: www.slideshare.net


Transcripts - Prevent AP Outsourcing 1 Of 3

  • 1. OUTSOURCING ACCOUNTS PAYABLE: 1 of 3<br />ARE YOU PREPARED FOR THE CONVERSATION?<br />
  • 2. Prepare<br />MONITOR & PUBLISH YOUR AP METRICS INTERNALLY<br />Number of Invoices<br />Number of Direct Hits<br />Match Discrepancies<br />Phone Calls<br />Payment Statistics<br />Vendor Database activity<br />ESTABLISH SLA’s WITH YOUR INTERNAL CUSTOMERS<br />
  • 3. Prepare Cont’d<br />BENCHMARK KEY METRICS<br />Cost to process an invoice<br />DPO<br />Turn Around<br />Controls<br />Responsibilities outside of invoice and payment processing<br />
  • 4. What Else?<br />Technology’s Role (your system, electronic load from template)<br />Compliance<br />Continuous Improvement <br />Cost Containment <br />The art of doing more with less<br />
  • 5. Know The Language<br />BPO – BUSINESS PROCESS OUTSOURCING<br />ITO – INFORMATION TECHNOLOGY OUTSOURCING<br />ADM – APPLICATION DEVELOPMENT & MAINTENANCE<br />F & A – FINANCE & ACCOUNTING OUTSOURCING<br />
  • 6. Five Frameworks<br />CAPTIVE CENTER<br />BUILD – OPERATE – TRANSFER<br />DEDICATED BPO CENTER<br />SHARED BPO CENTER<br />GLOBAL DELIVERY CENTER<br />

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