Mercy Hyperbarics and Wound Care
10-09-13
Lisa Hezel, RN
 The Message (MSG)
 12 You can easily enough see how this kind of thing
works by looking no further than your own body. ...
Ponds
 Sleepy
 Great Haven for fish,
turtles, snakes, frogs, etc.
 Fishing, maybe
swimming
 Can become Stagnant
 Bree...
Rivers
 Exciting
 Constantly Moving
 Currents provide mode
for transporting
 Fun/Exciting Float Trips
 Become an Ocea...
Which one Are We?
Comparison
Pond Business River Business
 Stick with what they have
always done
 Are full of people who enjoy
pesky rules...
Which one is most like Mercy?
How Does it Add
Up?
Co-Worker
Engagement
Loyalty
Team Work
Continuous
Improvement
Trust
Belief in Each
Other
Excellence in...
Mercy’s 5 Dimensions of Excellence
How Do We get There? Little things add
up to
BIG
THINGS!
 It’s the little things …
 Safety
 Service
………
What are the Li...
“It’s not the big things that send us to the
madhouse, not the loss of a love, but a
shoelace that breaks when there is no...
How Many Raindrops does it take?
Time to think…..about Behavior
We need MORE WE NEED less
What are we going to Be?
Pond?
The Mighty
Mississippi!
Who is Ready to Dive in?
References
 http://www.chipbell.com/blog/what-if-pond-vs-river/
 Mercy Pathway to Excellence
http://baggotstreet.mercy.n...
Ponds vs. Rivers
Ponds vs. Rivers
of 18

Ponds vs. Rivers

Staff Motivation, Mercy Values, Change Acceleration Process, Encouragement, Team Work
Published on: Mar 4, 2016
Published in: Business      
Source: www.slideshare.net


Transcripts - Ponds vs. Rivers

  • 1. Mercy Hyperbarics and Wound Care 10-09-13 Lisa Hezel, RN
  • 2.  The Message (MSG)  12 You can easily enough see how this kind of thing works by looking no further than your own body. Your body has many parts—limbs, organs, cells—but no matter how many parts you can name, you’re still one body. 1 Corinthians 12:12
  • 3. Ponds  Sleepy  Great Haven for fish, turtles, snakes, frogs, etc.  Fishing, maybe swimming  Can become Stagnant  Breeding ground for pesky mosquitoes  Dry up & become a puddle  Sometimes need to drain and start out fresh with fresh rain water.
  • 4. Rivers  Exciting  Constantly Moving  Currents provide mode for transporting  Fun/Exciting Float Trips  Become an Ocean  Sound of a flowing river is relaxing
  • 5. Which one Are We?
  • 6. Comparison Pond Business River Business  Stick with what they have always done  Are full of people who enjoy pesky rules and policies  Customer service can be a hassle  Boring and mundane  Always seek new ways to provide services  Want service to be exciting.  Employees are eager to delight and committed to serve.  Value innovation and learning
  • 7. Which one is most like Mercy?
  • 8. How Does it Add Up? Co-Worker Engagement Loyalty Team Work Continuous Improvement Trust Belief in Each Other Excellence in 5 Areas 1. Clinical 2. Cultural 3. Stewardship 4. Community 5. Service
  • 9. Mercy’s 5 Dimensions of Excellence
  • 10. How Do We get There? Little things add up to BIG THINGS!  It’s the little things …  Safety  Service ……… What are the Little things that you have control of?
  • 11. “It’s not the big things that send us to the madhouse, not the loss of a love, but a shoelace that breaks when there is no time left.” Charles Bukowski The dirty diaper The spilled coffee The sleepy teenager The flat tire The Stupid Traffic! And So much MORE!!
  • 12. How Many Raindrops does it take?
  • 13. Time to think…..about Behavior We need MORE WE NEED less
  • 14. What are we going to Be? Pond? The Mighty Mississippi!
  • 15. Who is Ready to Dive in?
  • 16. References  http://www.chipbell.com/blog/what-if-pond-vs-river/  Mercy Pathway to Excellence http://baggotstreet.mercy.net/sites/default/files/leade rship- toolkit/Path%20to%20Excellence%20Leader%20Traini ng%20Guide%5B1%5D.pdf

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