The Importance of Coordinated Post-Acute Services: Creating a Competitive Advantage Through Transitional Rehabilitation Services - Jason Zachariah, RehabCare
Jason Zachariah of RehabCare, a solution provider at the marcus evans National Healthcare CXO Summit Spring 2015, on providing better rehabilitation services. Interview with: Jason Zachariah, Senior Vice President, Operations, Hospital Rehabilitation Services, RehabCare
Published on: Mar 3, 2016
Transcripts - The Importance of Coordinated Post-Acute Services: Creating a Competitive Advantage Through Transitional Rehabilitation Services - Jason Zachariah, RehabCare
Interview with: Jason Zachariah, Senior Vice President, Operations, Hospital Rehabilitation Services, RehabCare
As healthcare organizations focus on delivering effective patient care, an area that many hospitals continue to mismanage is rehabilitation, according to Jason Zachariah, Senior Vice President, Operations, Hospital Rehabilitation Services for RehabCare. Utilizing rehabilitation to deliver improved outcomes would give them a distinct advantage over competitors, he believes.
RehabCare is a solution provider at the marcus evans National Healthcare CXO Summit Spring 2015, in Palm Beach, Florida, May 17-19.
How could hospitals provide better rehabilitation in the acute hospital setting?
Rehabilitation outcome measurement in the med/surg setting is minimal today. Hospitals need to do a better job of understanding what could be a good clinical outcome. Few hospitals are managing or measuring this effectively. For example, often, doctors and nurses do not understand the value of early
ambulation for some patients, which may result in longer-term debilitation and increased lengths of stay. In other cases, relatively scarce and expensive therapist resources are used to provide services that could be provided by appropriately trained lower level staff. This leads to higher costs per patient and longer times to delivery.
What are these lost opportunities you mentioned?
Both missed revenue and cost savings opportunities. If hospitals can better measure their performance, they could gain a competitive advantage in the minds of patients, physicians and payers. Knowing their outcomes in these settings will also enable them to deliver care more efficiently by ensuring the right care is delivered by the appropriate caregivers at the right time.
Could this focus make hospitals more competitive?
With the movement towards healthcare reform, in both the private pay and Medicare realms, the idea is to provide high-quality care in as cost-effective a manner as possible.
Rehabilitation can even start prior to the hospital admission. If a hospital is sophisticated around pre-rehabilitation, they can prepare the patient for a more successful outcome prior to surgery. If hospitals can really capture that value through the whole continuum, it would put them at an advantage. This is a patient-satisfier, a family-satisfier, and a surgeon and physician-satisfier, as they want to see the work they put into each patient maximized and leading to the right outcome. This would give the organization a distinct advantage over others.
What is the best way of achieving this competitive advantage?
By forming a partnership with an organization such as RehabCare, hospitals can optimize their rehabilita- tion services clinically, operationally and financially. Most hospitals try to predict costs around nursing care, but rehab can add a lot of variance, as it depends on the acuity level, and the mobility and rehabilitation requirements of the patient. Forming a partnership would drive improved patient outcomes and bring an added level of cost manage- ment and predictability.
Rehabilitation outcome measurement in the med/surg setting is minimal today
The Importance of Coordinated Post-Acute Services:
Creating a Competitive Advantage Through Transitional Rehabilitation Services
RehabCare is the right management partner to position your health system for optimal success by helping you achieve quality outcomes in rehabilitation and improving the performance of your rehab services. RehabCare partners with acute care hospitals and health systems to optimize performance of acute and post-acute services. Our expertise and products are designed to assist hospitals with clinical excellence throughout the rehab continuum of care: inpatient rehabilitation hospitals, designated inpatient rehabilitation units, hospital based skilled nursing units, management of med/surg rehab departments and development of outpatient rehabilitation services.
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