Nabiel Alkhatib CV Sr.Credit Controller1
Published on: Mar 3, 2016
Transcripts - Nabiel Alkhatib CV Sr.Credit Controller1
Nabiel Taher Al-Khateeb
(Jordan): Amman –Shmisani- Althaqafa Street.
Mobile Number: 00962785003295
My Immediate career goal is to work with reputable organization having congenial
working environment and where challenging opportunities are available to contribute
towards the development of organization. Also I strive to ensure that a high degree of
relationship is maintained between staff and colleagues.
-BSC. Software Engineering from Philadelphia University (2005)
(01-01-2015) - till now : Senior Credit Control Officer in (Unifonic Inc| Digital
obtains sufficient information to assess the creditworthiness of new and existing
Deciding whether or not to offer the credit.
Supervise the collection team to insure all accounts contacted by email, letters, and
telephone to ensure payment of outstanding invoices on time.
Resolve all problems for clients, copy invoices, proof of delivery, credit notes, and
liaise internally to progress any problems that are being handled in any other
Contact with collection agencies and solicitors for legal cases.
Reconcile accounts and do the same for the month end for the whole debtor ledger.
Report to management on outstanding issues and inform them early of potential
Deal with liquidators and ask for bad debts to written off.
Negotiating re-payment plan.
Developed and enhance the credit policy & procedure.
(01-01-2013) (01-09-2014): Revenue Assurance senior Analyst in (Umniah Mobile
Roaming reconciliation TAP_IN/TAP_OUT (CDRs ,rate, invoice, configuration )
Bill Run Validation:-
- Validate and ensure all MSISDNs in POS transferred to billing
- Validate and ensure the billing system issuing invoices for all MSISDNs
-Validate and ensure all MSISDNs in the billing and have invoices
-Validate the minus invoices
Postpaid bulk SMS & WAP revenue validation
IN prepaid Minus Balance validation
Missing files validation, Monitor the revenue files and ensure there are no missing
Postpaid silent SIMs validating
Investigate the fraud cases (consumer/corporate)
Calculate the losing revenue to any incident in our company (site down ,technical
service disconnection, employees mistakes )
MDS & Data reconciliation and validation
Validate the accuracy data in the system
(01-09-2012)- (01-01-2013): Senior Credit officer in (Umniah Mobile Company).
Ensuring prompt administration of credit collection policies and procedures.
Responsible for modify and update the configuration on the credit system (GSM,3G)
Analyze statistical data, identify trends and make recommendations based on the
Coordinate with other departments for early resolution of issues to improve customer
Monitor the payments aging to provide clients with invoice reminders as the due date
of payments fall due.
Monitor the credit limit for the corporate voice service.
Monitor the payment of VOIP careers to minimize the risk
Review and enhance the role of handset deposit on the postpaid lines.
Review the credit risk for all new corporate account before activating any line.
(30-11-2005) – (31-08-2012): Credit officer in the (Umniah Mobile Company )
GSM Contract validation
Modify the credit limit
Preparing customer refunds
Customers lines reconnection
Microsoft Certified System Engineering (MCSE)
Microsoft Certified Professional (MCP) (Certified)
Microsoft Certified System Administrator (MCSA) (Courses).
Microsoft Certified System Engineering (MCSE) (Courses).
(Database design, relations ship, SQL, developer)
Basic Sales Skills
time management skills
General safety course
Excellent Knowledge in Computer Skills (Word, Excel, Power Point, Windows)
Excellent Knowledge in Computer Programming
Excellent Knowledge in Sales Skills
Excellent Knowledge in CRM System.
Excellent Knowledge in Credit System and Credit Task
Fast learner with any System.
English Language: very Good
Arabic Mother Language