Nada Marinovic Eckhardt
nada6@cox.net
7 Hampton Court Mary Esther, FL 32569
(850)-376-0463
SUMMARY OF QUALIFI...
Stratford Career Institute
Washington D.C.
Travel & Tourism
2006
LANGUAGES
Fluent in Italian, Croat...
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Nada Eckhardt_Resume Manager

Published on: Mar 3, 2016
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Transcripts - Nada Eckhardt_Resume Manager

  • 1. Nada Marinovic Eckhardt nada6@cox.net 7 Hampton Court Mary Esther, FL 32569 (850)-376-0463 SUMMARY OF QUALIFICATIONS Resourceful and innovative professional with demonstrated expertise in the hospitality industry (USA and Europe). Results-oriented professional with meticulous eye for detail and a “Can do” attitude to overcome great challenges. Possess strong time management skills to consistently achieve and exceed aggressive management set goals. Equipped with an excellent work ethic and a strong sense of responsibility and leadership. Reputation as a self-directed professional with excellent customer service skills. Communicates clearly and effectively with diverse populations in written, verbal, and presentation formats. Equipped with an excellent work ethic and a strong sense of responsibility and leadership with a commendable record of dependability, pooled with absolute integrity. PROFESSIONAL EXPERIENCE 4 Points by Sheraton Destin West, FL A.M. Supervisor March 2014 – February 2015 • Work closely with other departments to ensure that regulations and good customer service is provided. • Provide management leadership – team building, mentoring, and supporting of management initiatives. • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies. • Handle customer questions on a wide range of topics and roles: hotel information, reservations, and service. • Ensure team provides superior customer service by having a thorough knowledge of hotel operations. • Demonstrate excellent follow-through on tasks and management recognized for superior performance. • Monitored staff interaction with guests to evaluate performance and productivity while identify training needs. Caffe Italia Inc. Ft. Walton Beach, FL Owner / Operator November 1993 – March 2013 • Led total restaurant management and all daily operations – ordering inventory and food production. • Maintained menu and staff management, trained employees, and ensured business plan was followed. • Hired, trained, and supervised the entire kitchen staff. Was fully responsible for preparation of food and baking. Monitored all food purchasing. Developed the menu and provided daily menu planning. • Coordinated all Caffe business and was responsible for overseeing the full spectrum of guest services. • Managed all operational tasks, including: hiring, supervision, ordering, inventory control, and sanitation. Linda Williams, Fort Walton, FL – "I first met Nada as a patron of the restaurant and found her to be not only a wonderful cook, but an extremely gracious hostess to her customers. Professionally, we utilized her restaurant’s services at several Christmas parties held for the company my husband and I own and have always been pleased with the taste and presentation of her culinary endeavors." EDUCATION
  • 2. Stratford Career Institute Washington D.C. Travel & Tourism 2006 LANGUAGES Fluent in Italian, Croatian, Bosnian, and Basic Russian CERTIFICATIONS AND LICENSURE Certified Professional Food Manager STCW95 Valid Passports and FL Driver License ENG1 TWIC

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