Nader Metwally
Residential Address: MALMÖ SWEDEN
Mobile: (+46) 708 801514
Email: nadernad@hotmail.com
Nationality: Swedish...
Jan 2012 – July 2013, OBS, Malmo, Sweden
Constructions, catering service, cleaning
Office Administrator
 Sales and Custom...
Jun 2002- May 2004, TIGER Aviation Service, Cairo, Egypt
Air Service
Loading - Ramp Supervisor
 Customer Service Supervis...
Sep 1996 - Sep 1999, KFC, Cairo, Egypt
Food Service
Call center and Customer Service Agent.
 Handling all incoming teleph...
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Nader pki cv

hey.this is my updated CV and im welling to relocate anywhere with short period notice.hope my CV find your match,im easy relocated anywhere and i have euorpe citizenship and no need for work permit.Thanks and wish luck to everyone
Published on: Mar 3, 2016
Published in: Marketing      
Source: www.slideshare.net


Transcripts - Nader pki cv

  • 1. Nader Metwally Residential Address: MALMÖ SWEDEN Mobile: (+46) 708 801514 Email: nadernad@hotmail.com Nationality: Swedish, Egyptian Origins Summary I am highly innovative marketing, customer service agent, call centre representative and sales executive with strong product management skills. I am experienced in managing time constrained, multinational, multi-site, multi-functional projects. I help companies to achieving their objectives online using a very effective technique which is creativity. A strong leader; highly motivated individual; team-work oriented; persistence and above all an achiever. Key Achievements  Best employer of the year season 2003, 2004  Lufthansa station manager in KSA  Best ground dispatcher for turnaround German flight  Best ground dispatcher for turnaround Scandinavia Work History Jan 2015 - Current, OBS, Malmo, Sweden Constructions, catering service, cleaning Office Administrator  Sales and Customer Service  Manage a large number of daily interactions through phone and email - connecting them with our sales teams in order to deliver personal business targets.  Work in English, Swedish and Arabic KPI  Number of contracts  Number of positive questionnaires. Aug 2013 - Dec 2014, Digital Marketing Araby, Cairo, Egypt Digital marketing planning and executing, Software Service Marketing planner and executive  Creating and administrating business in all social media networks.  Page management and performing paid advertising campaigns.  Online trainer for digital marketing and social media networks administrating. KPI  Projects number  Number of positive feedback Aug 2013 - Dec 2014, Arabia Support, Cairo, Egypt Digital marketing planning and executing, Software Service Customer Service Agent  Technical Support for mobile and JPS systems.  Problem solving agent. KPI  Projects number  Number of positive feedback
  • 2. Jan 2012 – July 2013, OBS, Malmo, Sweden Constructions, catering service, cleaning Office Administrator  Sales and Customer Service  Manage a large number of daily interactions through phone and email - connecting them with our sales teams in order to deliver personal business targets.  Work in English, Swedish and Arabic KPI  Number of contracts  Number of positive questionnaires. Dec 2010 - Dec 2011, ISS, Malmo, Sweden Constructions, catering service, cleaning Office Administrator  Sales and Customer Service.  Manage a large number of daily interactions through phone and email - connecting them with our sales teams in order to deliver personal business targets.  Work in English and Swedish. KPI  Number of contracts.  Number of positive questionnaires. Sep 2006 - Sep 2009, TIGER REAL ESTATE, Egypt Constructions, decorations, real estate Office Administrator  Customer Service Agent  Claim Officer.  Call Centre Agent.  Office Administrator.  Sales Officer.  Marketing Planner and Officer. KPI  Number of contracts.  Total income. Jun 2004 - June 2006, EMIRATES AIRLINE, Dubai, UAE Air Service Loading team leader  Coordinate arrival and departure below wing activities.  Monitor the readiness of various ground services providers.  Lead team of staff on the day of operations, undertaking all loading and equipment operation activities.  Comply with all relevant safety, quality and environmental management policies, procedures and controls.  Implement day-to-day operations assigned.  Undertake aircraft damage check in a timely manner. KPI  Round duration.  Total perfect missions
  • 3. Jun 2002- May 2004, TIGER Aviation Service, Cairo, Egypt Air Service Loading - Ramp Supervisor  Customer Service Supervisor.  Coordinate arrival and departure below wing activities.  Monitor the readiness of various ground services providers.  Lead team of staff on the day of operations, undertaking all loading and equipment operation activities.  Comply with all relevant safety, quality and environmental management policies, procedures and controls.  Implement day-to-day operations assigned.  Undertake aircraft damage check in a timely manner. KPI  Round duration/ mission  Total perfect missions Jan 2002 - May 2002, International Aviation Bureau, Cairo, Egypt Air Service Ramp Agent/ Ground Dispatcher  Coordinate arrival and departure below wing activities.  Monitor the readiness of various ground services providers.  Lead team of staff on the day of operations, undertaking all loading and equipment operation activities.  Comply with all relevant safety, quality and environmental management policies, procedures and controls.  Implement day-to-day operations assigned.  Undertake aircraft damage check in a timely manner.  Passenger Service Agent  check-in Agent KPI  Round duration/ mission  Total perfect missions Jun 2001 - Dec 2001 Beauty China, New York, USA Cosmetics, perfumes Sales representative  Assist customers with finding products that meet their needs by giving makeovers or product demonstrations. KPI  Sales Value Dec 1999 - May 2001, Link Agency, Cairo, Egypt Air Service Traffic Officer  Ramp activities  Customer Service  Operation Officer KPI  Round duration/ mission  Total perfect missions
  • 4. Sep 1996 - Sep 1999, KFC, Cairo, Egypt Food Service Call center and Customer Service Agent.  Handling all incoming telephone calls from new and existing customers  Processing of selling up and suggesting for customers new items  Promotions in order to satisfy customer’s needs  Helping customers, report complaints KPI  Number of Orders/duty Education Bachelor of Economics and accounting Commerce, University of Ain Shams, Cairo, Egypt Languages  Arabic- Fluent (Mother Tongue)  Swedish - very good (Swedish Citizen since 2013)  English - Fluent (Used for over 20 years) Skills  Excellent computers use and maintenance,  Very good use of Microsoft office (word, PowerPoint….).  Excellent internet user and fast learner of any new software required to be used.  Digital Marketing performer Hobbies, Interests  Working out in Gymnasium centres  Reading literature and historical books  Music, all kinds  All certifications and documents are available upon request.  For more information and samples of my work please view: https://se.linkedin.com/in/nadermetwally

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