Nadia Sophia Belamine
70 McDermott Close,
Battersea, SW11 7ST
+44(0)7425184397
nadia.belamine@gmail.com
LinkedIn Profile
P...
2010/2011
Oct - Aug
Receptionist in 3 * Hotel & 4* Resort
(Mobile Home, Apartments, Villas and Hotel Accommodation)
Duties...
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Nadia Sophia Belamine CV

Published on: Mar 3, 2016
Source: www.slideshare.net


Transcripts - Nadia Sophia Belamine CV

  • 1. Nadia Sophia Belamine 70 McDermott Close, Battersea, SW11 7ST +44(0)7425184397 nadia.belamine@gmail.com LinkedIn Profile PROFESSIONAL EXPERIENCES 2015 Temp Concierge Assignments (via Claibon) Sept - Present (Battersea Reach, Chelsea Bridge Wharf, Munkenbeck Bldg, Lock House, The Panoramic, The Perspective, The Boss House…) Duties included: Assisting contractors/sales marketing team/Residents/Property Manager Keys Audit, insuring that they are correctly logged in/out accordingly Deal with all general telephone enquiries and log messages Receive and keep safe registered mail and deliveries for residents Enter all relevant comments/details in the porters’ log Ensure that all incidents or accidents are logged accordingly Patrol in all internal areas of the private residential buildings Report any defects, security or health and safety Monitoring CCTV cameras to insure resident’s safety 2015 Jun - Sept Customer Service Team Member (Seasonal) (Eurostar, King’s Cross St Pancras International) Duties included: Meet, greet, direct, assist & inform customers Ticket check & Concourse management Manual & Scanned Check-in Perimeter management Boarding Departure management Help in Ticket Collection area 2015 Various Temp Receptionist Assignments (via Agencies) Feb - Present (The Riverside House, The Roof Gardens, DLR, London South Bank University, AXA, Infra-Red Capitals Partners…) Duties included: Meet, greet and direct customers Sign in & out visitors’ badges Answering phone Administration tasks and Couriers Processing payments Meeting rooms booking Customer Service 2014/2015 Aug - Feb Massage Therapist, (Indulgence, Clapham) Different types of massages as Swedish, Deep Tissue, Reflexology, Post pregnancy, Ayurvedic 2013/2014 May - Feb Team Supervisor – Customer Service & Help Team (Orly Airport, Gare Austerlitz, Saint-Lazare, Montparnasse & Paris Nord) Duties included: Dispatch of agents (14-19 staff) Managing schedules, Manage customers’ disputes Management reports 2011/2013 Sept - May Sales Assistant Manager in Health Club Gym, (Just Move, Vitry-Sur-Seine) Duties included: Management of the club
  • 2. 2010/2011 Oct - Aug Receptionist in 3 * Hotel & 4* Resort (Mobile Home, Apartments, Villas and Hotel Accommodation) Duties included: Meet, greet and direct customers Check in / out guest Administration tasks Check Cash and card payment 2009/2010 Feb - Jun Hostess/Waitress (Pizza Hut & Art Café, London, UK) Meet and greet customers, placing, taking orders, and cashing 2005/2007 Sept - Aug Spa Therapist (Lyhan SPA, Paris) Receptionist, meet & greet customers, massages, waxes, face and body treatments, Make up and sales products TRAINING AND DIPLOMAS Reservation Agent/Cabin Crew 2007/2008 Sept – Jul Reservation Agent (Aerial Formation, Paris) CFS Additional Modules - E-50 / H-80 CSS Theory & Practice – Cabin crew Certificates BEST Aviation Jobs – Business English Skills Test (Aero Challenge) Beauty 2005/2007 SPA & Massage Therapist/C.A.P Beauty therapist, (FD Conseil, Paris) Sept - Aug LANGUAGES & SKILLS FRENCH: Mother Tongue ENGLISH: Fluent SPANISH: Basic & Still Learning ARABIC: Basic & Still Learning CHINESE: Learning Software Microsoft Office package, Outlook, Internet, BetySoft, Sirocco, JazOtel, Heitz System, ShortCuts, Wahanda, Condeco, The Loop, Share Point, Ofcom, Cisco(attendant console), Net2Access Control, CCTV, GDX, Fermax intercom, ParkingLogic (SKIDATA), Concierge Assistant, MilestoneXprotect SmartClient 2014, Noralsi Campri Explorer Advance... References: Available Upon Request

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