Nadine Cheney
845 Riddell Avenue North, Ottawa, Ontario K2A 2V8. 613-724-4969
Employment Experience
 Designed, developed and implemented a JIT (Just In Time) delivery system database
to monitor existing customer inventori...
of 2


Published on: Mar 3, 2016

Transcripts - NadineCheneyCV012-2

  • 1. Nadine Cheney 845 Riddell Avenue North, Ottawa, Ontario K2A 2V8. 613-724-4969 Employment Experience March 2002 to June 2015 Project Manager - Stamp Products (Canada Post + approx. 40 internationals) The Lowe-Martin Group, Ottawa  Initiates and steers all secure projects through various stages of production  Creates technical documentation for planned projects, including layout for press and paper calculation for paper and peripheral material orders  Creates work-back schedules for all projects  Monitors project status and ensures timelines are followed  Initiates dialogue and creates action plan for continuous improvement which may involve change in procedural requirements  Maintains clear communication with external clients, providing solutions, updates, and alerts  Works in tandem with Director, Postal Value, to ensure production schedules are met, as well as ensuring best use of company resources  Initiates and authorizes secure product destructions  Continuous enforcement of Lowe Martin’s Quality Plan with respect to stamp products  Acts as ‘second set of eyes’ for customers and frequently finds and alerts clients to both actual and potential problems; advises customers on potential cost savings  Continuously searches out leaner, more cost-effective ways of producing product; challenges the status quo for better results in timelines, quality of product, and client satisfaction  Performs final reconciliation on all Canada Post stamp products produced internally, as well as those supplied by outside sources  Secret Level government clearance  Mapped process flow for secure projects  Distills information and provides weekly financial reports to the Executive  Provides inventory reports and product shipping schedules to clients as required June 1991 – March 2004 Project Manager, Client Services Representative / Team Manager  Initiated projects for external clients  Managed projects from initiation through completion, including planning, critical path identification, job status monitoring, potential problem identification and acted as liaison with sales representatives and external clients to ensure successful job completion  Sourced suppliers to provide core services not supplied by Lowe Martin
  • 2.  Designed, developed and implemented a JIT (Just In Time) delivery system database to monitor existing customer inventories, to initiate inventory shipping, and to initiate the replacement of shipped inventory, thus maintaining a predetermined inventory balance.  Designed, developed and implemented an automated electronic billing system to simplify invoicing of recurring specialty product orders of known dollar value  Ensured that final job costs corresponded to initial estimate prior to billing  Acted as single point of contact for Toronto and New York clientele  Successfully exceeded client expectations by proactively providing information  Provided clients with technical information, based on their specific requirements, in order to ensure they received exactly what they expected  Managed and advised upon Canada Post’s “Address Improvement” initiative which was a massive undertaking involving a mailing to over 35,000 clients, each with its own specific variable collateral.  Assisted in the improvement of company process flows as an active member of the Continuous Improvement Management Team  Performed internal auditor duties to ensure maintenance of ISO 9000 certification  Represented Lowe Martin at the July 1998 Xerox vendor fair in St. John, NB. Strengths  Excels at finding solutions to challenges  Proficient at streamlining, creating efficiencies  Quick study  Makes sound decisions under pressure  Able to maintain a sense of calm, whatever the circumstance  Able to build strong working relationships with internal and external clients  Able to take the initiative when an opportunity presents itself  Very good at multi-tasking and well organized  Team player, self motivated Hobbies: commissioned artist; stage crew member with Centrepointe Theatre; 2012-13 Chair of Centrepointe Theatre Volunteer Committee; member of props committees for Orpheus Theatre and Ottawa Little Theatre; dog grooming, gardening. References: available upon request.

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