NAEEMAH SMALL
43812 West Rio Grande Drive, Maricopa Arizona 85138  (520) 405-2724
naeemahaz@gmail.com  http://www.linked...
NAEEMAH SMALL
43812 West Rio Grande Drive, Maricopa Arizona 85138  (520) 405-2724
naeemahaz@gmail.com  http://www.linked...
NAEEMAH SMALL
43812 West Rio Grande Drive, Maricopa Arizona 85138  (520) 405-2724
naeemahaz@gmail.com  http://www.linked...
NAEEMAH SMALL
43812 West Rio Grande Drive, Maricopa Arizona 85138  (520) 405-2724
naeemahaz@gmail.com  http://www.linked...
NAEEMAH SMALL
43812 West Rio Grande Drive, Maricopa Arizona 85138  (520) 405-2724
naeemahaz@gmail.com  http://www.linked...
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Naeemah_Small_Resume_MARCH2015_3

Published on: Mar 3, 2016
Source: www.slideshare.net


Transcripts - Naeemah_Small_Resume_MARCH2015_3

  • 1. NAEEMAH SMALL 43812 West Rio Grande Drive, Maricopa Arizona 85138  (520) 405-2724 naeemahaz@gmail.com  http://www.linkedin.com/in/naeemahsmall Project Management • Data Analyst  Programmer  Design Specialist  Technical Writing AREAS OF EXPERTISE  Support all phases of complex analytical projects  Pay attention to detail  Analytical and problem solving skills  Xcelsius modeling  Develop and write end-user documentation  Strong investigation and negotiation skills  Ability to work independently or in a team setting  Time management and organizational skills  Creative Knowledge  End users training  Knowledge of statistics  Software requirements analysis  Coordinates communications between team and external stakeholders  Software technical support  Programmed JavaScript, SQL, HTML, C, .Net  Leadership Summary I have strong communication skills; which allows me to liaise fluidly among diverse stakeholders, ensuring project success, and maintaining budget, deadlines, and strategic priorities. Possess organizational, budgeting, problem solving, negotiation, influence, leadership, and team building skills. I have a clear understanding of life cycles (SDLC), phases, and project management processes using Agile and MS Project. I have used Access databases to export data into Excel. I have overseen successful aggressive marketing campaigns and branding products using social media, podcasting, radio, print, and video. I have created successful business plans and models for companies to achieve success. I have worked on multi-million dollars marketing budgets. Using my communication skills, I have successfully maintained close client relationships and provided the best customer service to achieve the company’s success. I have used a planning methodology in Data and Process Requirements gathering to decrease time and project cost, while capturing requirements accurately: 1. Researched subject matters with experts and used other resources 2. Organized complex information into understandable subject areas 3. Translated technical language into business language and reciprocally 4. Ensured stakeholder in all levels of involvement 5. Drafted clear and concise written documentation for users and technicians 6. Worked successfully with multidisciplinary teams Accomplishments Dashboards Created and designed the Child/Youth, Crisis, CAC and SMI dashboards using Xcelsius for Magellan Health “Social Media in the 21 Century” I had an opportunity to host and conduct a social media seminar and it was National Writer’s Union sponsored event for the National Writers Union Design Technology Accessories I work with a talent manager. Currently, I am designing cell phone covers Patent Pending I have a creative design digital patent pending. #62138379
  • 2. NAEEMAH SMALL 43812 West Rio Grande Drive, Maricopa Arizona 85138  (520) 405-2724 naeemahaz@gmail.com  http://www.linkedin.com/in/naeemahsmall PROFESSIONAL EXPERIENCE MAGELLAN HEALTHCARE SERVICES • St. Louis, MO 4/2014 – 4/2015 Network Business Analyst II | Management Healthcare Languages: SQL, VBA, C Software: Excel, Word, Access, PowerPoint, Visio, Xcelsius, PhotoShop, Adhoc, Cognos, Toad Hardware: PC ■ Develops and documents workflow, systems requirements, system impact analysis, systems design, process analysis and testing using software development methodology to provide efficient, cost- effective solutions ■ Creates and maintains standard periodic provider and claim related reports to support operational and network development needs ■ Help design plans for implementation, produce user documentation and training materials ■ Creates and maintains internal management tools and databases to support workflow business rules and system configuration, reimbursement and document management requirements ■ Conducts root cause analyses, gathering data to pinpoint problem areas on which to focus, validating that the analysis is data driven, recommending and implementing solutions and evaluating those results, and implementing controls to monitor consistent use of the solution ■ Design plans for implementation, produce user documentation and training materials ■ Create Excel based programs to enhance better and faster reporting with SQL ■ Design data driven interactive dashboards ■ Design interactive presentations ■ SAS programming and analytical business experience MAGELLAN HEALTHCARE SERVICES • Phoenix, AZ 2/2013 – 04/2014 Sr. Analytics and Outcome Specialist | Management Healthcare Languages: HTML, SQL, VBA Software: Excel, Word, Access, PowerPoint, Visio, Xcelsius, PhotoShop, Claimtrak, Adhoc, Cognos Hardware: PC ■ Programming macros and VBA in Excel spreadsheet to analyses project time and financial forecasting ■ Creating creative for Marketing ■ Document future state processes using Business Process Modeling Notation ■ Maintain Business Process Map records ■ Completes monthly updates for Adult SMI, GMH/SA, and Child/Youth Provider Outcomes Dashboards ■ Works closely with team members to understand and interpret needs in order to build, implement, and maintain Crisis System Providers Outcomes Dashboard; Peer and Family Run Agencies Dashboard, Employment Providers and Adult SMI Providers Balanced Score Card-Staff Evaluation Tool ■ Consults and collaborates with multiple departments to ensure validity and integrity of data presentation for varied audiences ■ Attends and supports monthly Adult System of Care Community Council Meetings ■ On-going Outcome/Metric Research and Reporting ■ Employment Provider Encounter Analysis and Reporting ■ Provide Technical Assistance to co-workers ■ Performed research and reporting support for different departments ■ Using pivot tables and graphics to visualize data ■ Write End-user technical manuals for business software and procedures
  • 3. NAEEMAH SMALL 43812 West Rio Grande Drive, Maricopa Arizona 85138  (520) 405-2724 naeemahaz@gmail.com  http://www.linkedin.com/in/naeemahsmall MAGELLAN HEALTHCARE SERVICES • Phoenix, AZ 9/2013 – 02/2014 Data Analyst | Contract Assignment Healthcare Languages: HTML, SQL, VBA Software: Excel, Word, Access, PowerPoint, Visio, Xcelsius, PhotoShop, Claimtrak, Adhoc, Cognos Hardware: PC ■ Programming macros and VBA in Excel spreadsheet to analyses project time and financial forecasting ■ Creating creative for Marketing ■ Document future state processes using Business Process Modeling Notation ■ Maintain Business Process Map records ■ Completes monthly updates for Adult SMI, GMH/SA, and Child/Youth Provider Outcomes Dashboards ■ Works closely with team members to understand and interpret needs in order to build, implement, and maintain Crisis System Providers Outcomes Dashboard; Peer and Family Run Agencies Dashboard, Employment Providers and Adult SMI Providers Balanced Score Card-Staff Evaluation Tool ■ Consults and collaborates with multiple departments to ensure validity and integrity of data presentation for varied audiences ■ Attends and supports monthly Adult System of Care Community Council Meetings ■ On-going Outcome/Metric Research and Reporting ■ Employment Provider Encounter Analysis and Reporting ■ Provide Technical Assistance to co-workers ■ Performed research and reporting support for different departments ■ Using pivot tables and graphics to visualize data ■ Write End-user technical manuals for business software and procedures MUTUAL OF OMAHA BANK • Tempe, AZ 2/2013 – 8/2013 Business Analyst | Contract Assignment Banking institution Languages: Perl, VB.NET, VBA, SQL, HTML Software: Excel, Word, Access, PowerPoint, SQL, Visio, SharePoint, Dreamweaver CS, PhotoShop CS, InDesign CS, Fireworks CS, Oracle, Fiserv Signature, Fiserv Desktop, Windows 7, Acrobat X, Jira, Content Management, Lotus Notes , Visual Studio, Nautilus, ColdFusion Editor, Sharepoint Hardware: AS400, PC ■ Programming macros and VBA in Excel spreadsheet to analyses project time frames and financial forecasting ■ Using pivot tables and graphics to visualize data ■ Project Management with Kanban Agile using Excel and Jira ■ Developed a Kanban and Kata reporting system in Excel ■ Web programming using Perl and HTML ■ Write End-user technical manuals for business software ■ Business liaison for project involving different business ■ Tested banking software Mutual of Omaha Bank customers ■ Assisted PM’s with project status reports, scheduling tasks, and documentation for projects and Data Center move
  • 4. NAEEMAH SMALL 43812 West Rio Grande Drive, Maricopa Arizona 85138  (520) 405-2724 naeemahaz@gmail.com  http://www.linkedin.com/in/naeemahsmall STRIVING FOR PI • Phoenix, AZ 2004 – Present Sr. Communications Writer and Content Producer| Owner Business consulting and marketing firm Languages: HTML, VBA Software: Excel, Word, Access, PowerPoint, Visio, PhotoShop CS, InDesign CS, Fireworks CS, Windows 7, Salesforce, Google Analytics, QuickBooks, Content Management, Visual Studio, ColdFusion Editor, Goldwave, Magix Edit Pro, Propaganda, Final Cut Hardware: PC, MAC ■ Proven track record of success producing digital content in music, entertainment and news ■ Strong analytical, prioritization, problem-solving and negotiating skills ■ Ability to handle multiple tasks in a fast-paced environment ■ Interpersonal skills and ability to interact and work with staff at all levels ■ Experience in brand and retail strategies ■ Monitor media content on Itunes, Twitter, Facebook, Yelp, Plurk, Tumblr and other social media sites ■ Produce, create, edit video and audio for web movies in YouTube and Vimeo formats ■ Blogging content on the net about a subject or person ■ Public speaking on podcast and radio programs ■ Consult executives to develop an effective way to communicate strategies to meet the business objectives ■ Performs marketing and development in the creation of the enterprise software products and technologies ■ Performs organizational and analytical skills with strong technical abilities ■ Responsible for maintaining multiple tasks and deliverables within schedule ■ Programming macros and VBA in Excel spreadsheet to analyses project periods, financial forecasting, and project budgets for film FREEPORT-MCMORAN COPPER & GOLD • Phoenix, AZ 2/2012 – 4/2012 Business Analyst & Technical Writer | Contract Assignment Copper mining company Languages: VBA Software: Excel, Word, Access, PowerPoint, Visio, SharePoint, Outlook Hardware: PC ■ Data Modeling ■ Wrote End-user technical manuals for business software ■ Data migration in Share Point 2010 ■ Work with Agile framework
  • 5. NAEEMAH SMALL 43812 West Rio Grande Drive, Maricopa Arizona 85138  (520) 405-2724 naeemahaz@gmail.com  http://www.linkedin.com/in/naeemahsmall DBL DISTRIBUTING, LLC (SUBSIDIARY OF INGRAM MICRO) • Scottsdale, AZ 2006 - 2010 Traffic Coordinator and Merchandiser | Management Distributor for consumer electronics Languages: VBA, HTML, SQL, C, Java, JavaScript Software: Excel, Word, Access, PowerPoint, Visio, PhotoShop, InDesign, Dreamweaver, Acrobat, Outlook Hardware: PC, MAC ■ Formed relationships with domestic and international vendors ■ Business liaison for DBL, domestic and international companies ■ Copywriter for branding and sales ■ Created business process flowcharts reflecting existing end-to-end business processes ■ Developed and roll out new visual programs and enhancements to increase sales ■ Analytically and strategically coordinated work flow within three departments ■ I had to create an infrastructure that was flexible enough to accommodate the timetables of 3 separate departments (Purchasing, Merchandising and Production) working in tandem. The process had to be robust enough deal with the rigors of catalog and the mundane task of producing flyers, and is easy to transition to any cyber medium ■ I QC the data to ensure that the correct information is given out to the Artist in Production. HUGHES FEDERAL CREDIT UNION • Tucson, AZ 2002 - 2005 IT Representative | Management Banking institution for Raytheon employees Languages: HTML, SQL Software: Excel, Word, Access, PowerPoint, Visio, PhotoShop, XPSystems, Metavante, Cavion, Windows XP, Linux, Lotus Notes, Nautilus, Infopath, FiServ EFT, FiServ ACH Hardware: PC, AS400 ■ Maintained software licenses ■ Created electronic loan forms in Infopath ■ Developed conceptual systems requirements with software and servers ■ Data processing ■ Trained new employees ■ Wrote End-user technical manuals for business software ■ Tested banking beta software ■ Provided IT Help Desk for bank employees ■ Assisted in project coordination of deployment as well as assisted in monitoring, maintenance, development, upgrade, and support of infrastructure systems ■ Responsible for project coordination of XPsystems roll-out ■ Responsible for maintaining tasks and delivering within project schedule ■ Responsible for informing customers and employees about project and upgrade schedules dealing with banking needs ■ Assisted in creation and documentation of desktop policies, procedures and guidelines PROFESSIONAL EDUCATION Mathematics/Film Pima Community College 2006 Associates PC/LAN Specialist Computer Career Center 1996 Technical Degree Computer Science Martin Van Buren High School 1994 Diploma

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