Nagarajan. K Phone no: 9677169351
Email: thunder008@gmail.com
JOB PROFILE - IMPROVEMENT SPECIALIST
MAERSK GLOBAL SERVICE C...
Nagarajan. K Phone no: 9677169351
Email: thunder008@gmail.com
Management Information systems:
1. Generate report and prepa...
Nagarajan. K Phone no: 9677169351
Email: thunder008@gmail.com
Kai-zens(Continuous-Improvement)/Automations:-
 Prepare cus...
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Nagarajan Kanagam

Published on: Mar 3, 2016
Source: www.slideshare.net


Transcripts - Nagarajan Kanagam

  • 1. Nagarajan. K Phone no: 9677169351 Email: thunder008@gmail.com JOB PROFILE - IMPROVEMENT SPECIALIST MAERSK GLOBAL SERVICE CENTRES (from July 2007 to Present) Designation : Supervisor; Job Title: Business Process Analyst CAREER HIGHLIGHTS & CORE COMPETENCIES  Project Management / Team Handling  Training (L&D)  Change Management  AP / AR Business Process  Quality testing  Process Improvements  Control environment  Management Information Systems SYSTEM & PROCESS KNOWLEDGE System Knowledge Functional Knowledge Business / Domain Knowledge SAP R/3, SAP SOLMAN, BEX analyzer, Winshuttle, VBA, SQL, HP Quality Center, Service Now, BMC remedy, MODS (IBM mainframe), MS Office 2013, .net (moderate), mini tab, MS visio Accounts Receivable (OTC) Accounts Payable (RTP) Master Data (Vendor / Customer) Logistics / Shipping / Supply chain management (Export & Import) CERTIFICATION ROLES & RESPONSIBILITIES Playing as Business Process Analyst from June ‘13 to till date  Winshuttle development and implementation in various process using Transaction, Query, Forms  Responsible for E2E OTC / RTP process with the team of five process experts.  Responsible for Project life cycle (project charter, UAT/SIT/Smoke test, debugging, deployment and hyper-care support)  Responsible for Periodic control review on E2E process and Standard Operating Process document  Responsible to drive continuous improvements  Responsible for system changes and get them delivered by coordinating with business (Country Team) and Technical team (SAP Consultants)  Change request management – Cost analysis, Failure management and effective analysis and approval  Prepare presentations in desired format Name Case study Score Lean Six Sigma Yellow Belt To avoid duplicate vendor payments 88%
  • 2. Nagarajan. K Phone no: 9677169351 Email: thunder008@gmail.com Management Information systems: 1. Generate report and prepare trend analysis of data 2. Automation of reports to prepare dashboard for group of business 3. Periodic follow-ups until increase the trend towards positive results. Key Projects: 1. ENCOMA OCR (Optical Character Recognition) read soft solution implemented 2. GRC (Governance risk and compliance) new sap platform implemented 3. TEM (Travel Expense management) solution implemented 4. Performance index card – where maintain employee performance periodically 5. Process compliance tool – E-process mapping tool 6. Service Now - SNOW (New tool for Incident and Change Management) 7. Windows7, Office 2013 testing and implementation across GSC 8. Combined billing idoc error analysis – To reduce error idocs 9. ECC – SAP carve out the data between two different business units Senior Automation Specialist from Oct ’12 to May ’13  Part of a global project team who is responsible for customizing the Winshuttle products for Maersk GSC business process requirements  Identify the opportunity for Winshuttle deployment  Analyze the As-Is process solution design  Conduct brain storming sessions for business users to work on the To-Be process solution design  Perform the value stream mapping during the To-Be process flow design  Suggest and get the approval for To-Be process flow  Develop the script of SAP T-codes in Winshuttle application  Preparing of Test Scenarios/cases Simple modules and execution of UAT and update the status in HP Quality Center  Provide the training to user’s on the upload / query functionalities  Successfully launch the tool and complete the hyper care sign off  Prepare the benefit review plan and ensure the benefits are realized on time  Conducted & participated in more than 25+ GEMBA walks during the project span and result Key Projects: 1. Vendor Reconciliation using macro between SAP and Excel 2. Check Reconciliation using macro between SAP and Excel 3. Bank Balance Reconciliation using macro between SAP and Excel 4. Invoice Creation(Excel and PDF) 5. Fetch shipping details from ORCALE based application 6. Customer outstanding statement preparation using MS Access & excel VBA 7. Sending auto e-mails 8. Outlook BA mails handling thru MS Access Senior process specialist from June ’10 to Sept ‘12  Part of OTC Payment application process who is responsible for posting & clearing the customer payments  Also responsible for On Account clearance process  Generate statements for specialized billing customers and send it to them within the agreed SLA  Raise incident when there is a failure in the IDOC or interface failure  Support the team for training requirements  Identify opportunity for improvements and submit kai-zens
  • 3. Nagarajan. K Phone no: 9677169351 Email: thunder008@gmail.com Kai-zens(Continuous-Improvement)/Automations:-  Prepare customer outstanding statements using excel macro  Created access database for track user daily productivity and for KPI report analysis  Formulated template for calculate efficiency and control dash board  Excel macro using to read sales contact details from IBM main frame application  Fetch shipping details from ORCALE based application Key Projects: 1. Finance Access Database using VBA as backend 2. Activity Tracker Access database 3. KPI Reporting (SQL, Excel) 4. Interface error handling using excel VBA Process specialist from July ‘07 to May ‘10  Generate and send invoices in MLIS application (Oracle based Mainframe application)  Register disputes request which we received through mail  Identify the un billed sales orders from SAP and fix the root cause for invoicing issues  Part of IDOC processing & monitoring team who is responsible for handling the IDOC errors and address them on par  Waiver and Write-off EDUCATIONAL QUALIFICATION Course Name of the Institution Year of Passing Master of commerce Andavar arts & science college, Tiruchirappalli 2007 Bachelor of Commerce Bishop Heber College, Tiruchirappalli 2005 PERSONAL DETAILS Date of Birth : 8th May 1984 Gender : Male Linguistic abilities : Tamil, English Passport : J2013268 Contact address : B3, Sai sudharsana flat, Manikandan nagar, Nanmangalam, Kovilambakkam road, Chennai-117. DECLARATION I hereby declare that all the details furnished above are true and correct to the best of my knowledge. Place : Chennai Date : 05/01/2016 Signature (Nagarajan K)

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