Naimul Alam Resume
Published on: Mar 3, 2016
Transcripts - Naimul Alam Resume
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116-704 McGill Road, Kamloops, BC V2C 6N7 | firstname.lastname@example.org | 778-257-4733
I am a 3rd Year BBA Finance student seeking a position in the investment banking industry driven by hard
work and passion. My experiences gained from both voluntary, paid and academic experiences attribute to
my knowledge in the business field especially in the fields of finance and marketing.
As I take a step every day in improving myself as a person and professionally, I realized that there is no
limit for knowledge and it thrills me every time I gain a new skill. I love my field of study and I believe it
will be a great opportunity for me and an organization that would hire me to know that the person they will
be taking in is absolutely passionate about his job and do everything in his powerto do his job professionally
and as efficiently as possible.
THOMPSON RIVERS UNIVERSITY 2013 - 2016
Bachelor of Business Administration (BBA), Finance
Listings of relevant Finance courses (Completed/Ongoing)
Risk Management and Financial Engineering
Financial Statement Analysis
Business Valuation and Restructuring
Financial Institutions Management
TD 10 / 2014 - Present
Customer Services Representative
Help customers in every day banking and ensure their needs are met.
Perform duties that help ensure smooth running of the retail banking process.
Working hand in hand with other departments of banking to create client referrals so that they are able
to make the most of the services provided by TD.
Help uphold the corporation’s vision of being the better bank by providing legendary customer
experience Help customers identify opportunities and execute them to ensure they are in the plan of
their best interest and financial goals.
Help ensure customer problems are handled appropriately, escalating issues when necessary.
Engage customers in conversations to understand and meet their current and future financial needs by
proactively providing them with advice and appropriate products and services
Ensure necessary due diligence to support the accuracy of all customer transactions
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THOMPSON RIVERS UNIVERSITY 12 / 2013 - Present
BBA Co-op student
Enrolled in co-op TRU seeking opportunities in Co-op positions in order to gain valuable work
experience and promote Co-op to colleagues at TRU and other interested parties.
FUTURE SHOP 07 / 2014 - 11 / 2014
Sales Consultant Connected Solutions
Helping customers make decisions regarding their purchase of electronics.
Answer customer queries regarding electronics.
Work with customers to provide solutions of their problems they may be facing and suggest solutions.
Demonstrate product usage to customers.
Inform customers about the protection services offered for the items they purchase.
Handling payments to ensure smooth transactions between the customer and the store.
Other responsibilities as assigned
PORTFOLIO INTERIORS 07 / 2014 - 09 / 2014
Assistant Merchandiser and delivery
Helped ensure the transportation of merchandise from business premises to customer's location.
Ensured every item was intact and in order before being sent to the customers.
Helped set up the products in the customer's premises based upon their request or specification
THE SOURCE 11 / 2013 - 02 / 2014
Communicating with customers regarding product.
Demonstrate product usage to customers.
Handling customer order payments.
Ensure store stays organized through proper shelving of products.
Ensuring sales and promotion of local Source brand products.
Processing customer returns according to return policy guidelines in case of returns.
Ensuring sales and promotion of Advantage Care Plans (ACP) to customers to protect their products.
Process customers ACP claims.
Enabling customers understand the phone brands and plans provided by service providers BELL and
Answering the phones and processing orders, deliveries and general customer services.
METALSMITHS STERLING 09 / 2013 - 12 / 2013
Ensuring sales of products
Communicating with customers and answer all their queries.
Cash handling and working at the till
Processing orders and deliveries
Processing payments inform of debit, credit and cash
Answering phones and ensuring organization of store at all times to uphold the brand name.
Ensuring proper presentation of product to customer and proper ensure packaging to uphold the brand
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CFBX 92.5 TRU CAMPUS RADIO 02 / 2014 - 07 / 2014
Radio Host for a show called Mixology and bringing a diversified music Kamloops and the campus
community with an overall goal of developing communication skills, presentation skills, charisma and
self-confidence not to forget music appreciation.
ENACTUS THOMPSON RIVERS 10 / 2013 - 05 / 2014
Working with a team to initiate TOOLBOXwhich acts as medium for young entrepreneurs to
network with resourcefulbusiness individuals to initiate and develop their business ideas.
Team work and brainstorm ideas with teams to come with new initiatives and marketing strategy to
promote TOOLBOXevents and gain a wider public outreach.
THOMPSON RIVERS UNIVERSITY 09 / 2013 - Present
Students Engagement Ambassador
Helping organize and help in office work at the student’s engagement office.
Help students in creating and structuring timetables for their courses.
Help in key campus events such as promotion, orientation and all types of work upon request.
EDUCATE 01 / 2010 - 11 / 2011
Working with a group of young individuals and fundraising funds for the expansion of an orphanage in
Promotion of fundraising events and ensure sales of environment friendly products at high school to
students such as hand crafts and handmade refreshments to fund raise for the orphanage.
CERTIFICATE OF ACHIEVEMENT COMPUTERREPAIR AND HARDWARE MANAGEMENT
CERTIFICATE OF UNDERGRADUATE RESEARCHAND INNOVATIONCONFERENCE
CERTIFICATE OF PARTICIPATION INTERNATIONAL ORIENTATION
CERTIFICATE OF GRADUATION IN SOCIAL
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English (Native or bilingual proficiency)
French (Limited working proficiency)
Bengali (Native or bilingual proficiency)
Hindi (Elementary proficiency)
Urdu (Elementary proficiency)