Nancy C. Call
7017 Spring Ridge Road
Cary, NC 27518
H: 919-307-3407 / C: 919-948-8824
NANCYCALL@ME.COM
www.linkedin.com/in...
Nancy C. Call Page 2
PROQUEST, Corporate office in Michigan, Home Office in Cary, NC 2014 - 2016
Sales Specialist for Libr...
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Nancy Call Resume

Published on: Mar 3, 2016
Source: www.slideshare.net


Transcripts - Nancy Call Resume

  • 1. Nancy C. Call 7017 Spring Ridge Road Cary, NC 27518 H: 919-307-3407 / C: 919-948-8824 NANCYCALL@ME.COM www.linkedin.com/in/nancycall ACCOUNT AND SALES MANAGEMENT Highly motivated Sales and Sales Management Professional with a strong record of software solutions sales achievement, utilizing direct consultative selling to prospective and current accounts in the Retail, Pharmaceutical, Financial and Education markets.  SAS Institute Sales Target Achievement: 2014 = 100%; 2013 = 118%; 2012 = 280%; 2011 = 132%; 2010 = 114%. ProQuest Sales Target Achievement: 2015 = 93% as a first-year new hire  Business Alliances  Solution Selling  Enterprise Software  Strategic Partnership  Lead Generation  Software Sales / SaaS  Analytics  Account Management  SalesForce  Go-To-Market Strategy  Complex Contract Negotiations  Demand Generation KEY SKILLS AND ACCOMPLISHMENTS Territory/ Major Account Management  Achieved and exceeded software solutions sales targets to prospective and current accounts in the Retail, Pharmaceutical, Financial and Education markets.  Successful track record of substantially increasing market share and sales volume with Fortune 500 client base and the US Academic market. Corporate Training / Communication (Dialog)  As Lead Trainer, managed customer education, seminars, and product training for the sales territory.  Outstanding and persuasive oral and written presentation skills. Experienced in on-site and WebEX product demonstrations. Customer Relations (Dialog and SAS Institute)  Served as trusted adviser to accounts. Educated customers on products and services; assessed and aligned customer requirements to product portfolio, resulting in sales and the development of long-term relationships.  Keen ability to develop new business and follow up on sales leads while ensuring a high degree of customer satisfaction and business retention. Marketing and Competitive Intelligence (Dialog and SAS Institute)  Utilized various research tools to conduct extensive market research and competitive intelligence.  Developed and executed effective marketing strategies, leveraging in-depth industry knowledge. PROFESSIONAL EXPERIENCE
  • 2. Nancy C. Call Page 2 PROQUEST, Corporate office in Michigan, Home Office in Cary, NC 2014 - 2016 Sales Specialist for Libraries in Higher Education Managed a $2.5M revenue-generating sales territory with the responsibility for selling a Library Services Platform and supporting SaaS products to University and College Libraries. SAS Institute, Inc., Cary, NC 2002 - 2014 Sales Manager, Account Executive, and Inside Sales Responsibilities included all aspects of territory and account management: developing sales and marketing plans; communicating company pricing, licensing philosophy and procedures; analyzing market trends; and handling inbound customer requests for a business analytics software company.  Generated incremental revenue through prospecting, cold-calling, up-selling and cross-selling activities within a territory or account.  Managed sales team and a territory of 50 states for the Higher Education market. Supported Teaching and Academic Research accounts with the responsibility of selling SAS’s analytics software, platform solutions and SaaS to current and prospective customers as part of the company’s low cost sales channel.  Worked with current SAS corporate accounts (Top 20 US customers) to assist them in locating SAS talent and developing an Academic Strategy for workforce development and Academic Research projects.  Planed and facilitated on-site, high-level sales presentations by SAS executives to key customers.  Created a successful Academic Program for Higher Education in the US in support of all professor, administrator and student needs. The Dialog Corporation, Cary, NC 1998 - 2002 Senior Account Manager 2000 - 2002; Information Consultant 1998 - 2000 Managed $2M revenue-generating sales territory selling web services and content databases to Academic and Corporate Libraries for a database research information services company. Developed, customized, presented and sold complex information solutions.  Won the “MVP” award for Sales Division in 2001 and the Sales Division Award in 1999 and 2000.  Based on sales success, promoted to serve on a two-person sales team to handle Fortune 500, Top Priority accounts.  Served as Team Leader, providing Management with sales recommendations, implementing approved suggestions, and serving as departmental liaison between sales representatives and the Vice President of Sales. Lowe’s Companies, Inc., Chapel Hill, NC 1996 - 1998 Assistant Manager Trained, supervised and motivated departmental employees. Achieved outstanding levels of employee retention and store quality recognition. EDUCATION Bachelor of Arts (BA) in Communications, 1996 North Carolina State University, Raleigh, NC

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