614 S.W. 77th Avenue 954-857-8229
N. Lauderdale, FL 33068
Motivated – Team-focused ...
Medical Assistant
Phlebotomy Certification
Medical Office Management
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Nancy Dixon resume 2015

Published on: Mar 3, 2016

Transcripts - Nancy Dixon resume 2015

  • 1. NANCY M. DIXON 614 S.W. 77th Avenue 954-857-8229 N. Lauderdale, FL 33068 DIXON0813@BELLSOUTH.NET Motivated – Team-focused – Organized – Problem-solve – Multi-task OBJECTIVE To obtain a position that will allow me to capitalize on my strong organizational, customer service, interpersonal and oral communication skills and managerial background for the benefit of both my employer and myself. SUMMARY Results-oriented, quality focused, hands-on leadership professional with over 15+ years in the healthcare and business industries and a proven track record of top performance in a variety of challenging assignments. Ability to easily adapt to new and different environments. PROFESSIONAL EXPERIENCE MCASF, Boca Raton, FL (05/03-current) Private MSO – 10 full risk Humana Based Medical Practices in the Palm Beach and Broward  REGIONAL MANAGER OF OPERATIONS Responsible for assuring that all physician offices operate in accordance with a pre- determined plan and achieve targeted operating and financial objectives while maintaining patient satisfaction and the highest standards of quality and ethics; knowledge of the principles and practices of employee development sufficient to organize productivity; handling staff recruitment, and performance evaluations of assigned employees; delegate authority and responsibility to Office Managers, maintain positive relations and serve as a liaison with physicians and other staff members; resolve operational problems and keep lines of communication open with staff to ensure high productivity and morale; knowledge of computers; ability to exercise a high degree of initiative, judgment, discretion, and decision- making to achieve organizational objectives; skill in analyzing situations accurately and taking effective actions. Training staff in all areas including Humana referral processing.. DR. SUSAN RODELL, Boca Raton, FL (04/02-5/03) Private Medical Practice  OFFICE MANAGER Supervised 6 Medical Assistants; training and development; hiring and firing; involved in multiple areas of the medical practice; 24/7 “on call”; ordering of medical/office supplies; handling provider scheduling in conjunction with BRCH ER and hospital rounds scheduling; implemented a hospital admission follow-up system upon discharge; and assisted with marketing to obtain new patients. BOCA RATON COMMUNITY HOSPITAL, Boca Raton, FL (02/99-4/02)  PATIENT ADVOCATE (Patient Relations Department) Acted as the liaison between patients and administration; explaining patient rights; helping patients, family, and friends verbalize needs, concerns, suggestions, complaints, and praises; determining appropriate resolution; directing patient, family, or friends to proper authority and assisted grieving family members. Prior to February 1999,I had worked in many different capacities in the healthcare/business industry. EDUCATION
  • 2. Medical Assistant Phlebotomy Certification Medical Office Management

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