naomi gubbin cv
Published on: Mar 3, 2016
Transcripts - naomi gubbin cv
18A Market Street, Castle Donington,Derbyshire,DE74 2JB
07907998110 | email@example.com
I am a dedicated,organized and methodical individual.I have good interpersonalskills, am an excellent team worker
and am keen and willing to learn and develop newskills. I am reliable, dependable and seeknewresponsibilities
within a wide range of employment areas. I have an active and dynamicapproach to work and getting things done. I
am determined and decisive and I identify and develop opportunities in the workplace.
June 2011 – September 2011 | International Volunteer | Skill Share International
Three months volunteering in Botswana working closely with a local tribalorganisation. Undertaking and exploring
the role of project management to organise various school events, the construction of a vegetable garden and
playground.Liaising with local figures of authority to ensure the costing and paperworkwere kept updated and
May 2010 – February 2013 | Telephonist and Dispatch | Coalville Yellow Cabs
Responsible for taking booking calls for a taxi and local courier firm. Liaising with local government to book in
transport for local schools and colleges. Maintaining records and general administration work when required.
Dispatching bookings to correct drivers, taking into consideration their base and location. Talking to the general
publicon a daily basis, assisting with quotations and generalenquiries.
February 2013 – June 2013 | Support Worker | Polkadot Care Ltd
Working with adults with learning difficulties and mentalhealth issues in a residential setting. Responsible for the
well-being and personalfinances for the service users, liasing with social services to ensure the needs of the service
users were being met to a high standard.Daily tasks included personal shopping, arranging transport, organising
social trips and encouraging and teaching the service users to become independent in their home.
September 2013 – Present | Customer Service Assistant | DHL Express
Booking in collections for consignments to go to various destinations globally. Tracking and tracing consignments
using the internaltracking system and opening and working on investigation files when required. Providing quotes to
customers and maintaining a high standard of customer service at all times. Liaising with different departments when
an issue arises to ensure the customer gets the best possible service we can offer. Selling and generating new
business and revenue on a daily basis to both business customers and non-business customers and working towards
hitting set department targets.
Education and Qualifications_____________________________________________________
KingEdward VII Sports and ScienceCollege2007-2010
GCSE 2007 – 2009 7 GCSES A* - C
ASLevel 2009 – 2010 3 ASLevels A – D
Functional Skills Maths level 1
Functional Skills English level 2
Customer ServiceNVQ Level 2 2013 – 2014