INTERNAL/INTERNE
Naomi Mukengeshayi
17 Brookcourt 2a Harrow Road,
E11 3PP, LONDON
Email: naomishayi@gmail.com, Mobile: +44...
INTERNAL/INTERNE
October 2013 – June 2014 House Of Fraser Sales assistant, Birmingham UK
Responsible for contributing to t...
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Naomi Mukengeshayi CV

Published on: Mar 3, 2016
Source: www.slideshare.net


Transcripts - Naomi Mukengeshayi CV

  • 1. INTERNAL/INTERNE Naomi Mukengeshayi 17 Brookcourt 2a Harrow Road, E11 3PP, LONDON Email: naomishayi@gmail.com, Mobile: +44 7490 214588 Education 2013- 2017 BSc Modern Languages & Translation Studies French, Aston University Courses have included: Introduction to Language and Communication, French Society: Conflict & Consensus, Translation and Technology, Migrant and Transnational Cinema. A work placement year is included in the course designed by my university to give us the opportunity to work in the real world and also to maximise our chances of finding a graduate job. 2011- 2013 BTEC Level 3 Diploma in Health and Social Care, Coulsdon Sixth Form Courses have included: Equality, Diversity and Rights in Health and Social Care, Research Methodology, Sociological and Psychological Perspectives. International Work Experience January 2016 – Present HSBC Language Assistant in Corporate Real Estate, Paris  Translating corporate files and documents into both French and English.  Teaching staff on an individual basis to improve their English and international communication abilities.  Innovate concepts on how to further extend the learning process of English in a busy work environment, such as creating short tests on Survey Monkey.  Mediating language between different clients and international members of HSBC.  Assisting in organisation and running of corporate events. July – December 2015 Air France English Tutor in the Learning Centre, Paris  Teaching English to Air France staff, to enable them to apply for promotions and to pass the BULATS  Using WebEx to hold conference calls with students who are unable to come to the office  Being present at the welcome desk, where I greet students, answer telephone calls, and set up English language tests for students on the computers Other Work Experience June 2014 – June 2015 Citrus Events Staff, London UK  Attending to customers and delivering outstanding customer service at Festivals, Concerts and Conferences  Working on the tills  Serving mainly alcoholic beverages
  • 2. INTERNAL/INTERNE October 2013 – June 2014 House Of Fraser Sales assistant, Birmingham UK Responsible for contributing to the overall performance of the store by driving sales at every opportunity whilst at the same time making sure every customer receives exceptional levels of service and enjoys their visit to the store :  Performed transactions and handled cash  Managed fitting rooms during busy time periods  Worked well with a team to produce a high level of sales output Skills IT: Advanced user of Word, PowerPoint and experience of Excel from my university projects and working in corporate roles. I also have experience of programming in Java and HTML from my module Translation and Technology, one of my tasks was to create a website. Communication: I developed excellent communication skills both through working as an English tutor and Language assistant in Paris and also at House of Fraser. My ability to communicate well with customers was acknowledged in an ‘Employee of the Month’ award. My university course is also assessed on verbal communication, and I regularly give presentations of my work to my peers. Organisation: Working in a various busy environments helped develop my organisation skills to ensure I worked efficiently and competently under pressure. Interests Events: I assisted in the organisation and running of the HSBC Foundation for Education awards night that was held in February 2016 and I have also managed events for the African Caribbean Society which I am a part of at university. These roles have given me an insight into events management. Sport: In my spare time I participate in Zumba classes with friends. I am also a regular gym goer at my local gym. Travel: I enjoy opportunities to travel within the UK and abroad. Music: In addition to enjoying singing and performing, I play the piano. REFEREES Available on request.

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