NARAYANAN NARAYANAN
Contact # 908-907-2322 Email: narayanan_nj@yahoo.com
Profile
Over all 11 plus years of professional ex...
Technical Skills
Enterprise Tools : SalesForce.com, MS SharePoint
Documentation Tools : MS Visio, Word, Excel, PowerPoint
...
Professional Experience
Blue Shield of California March 2014 to Till Date
Employer : Cognizant Technology Solutions [CTS]
...
Project Manager’s Responsibilities include
 Conducting the Kick-off meeting to discuss project’s objective
 Developing t...
Abbott Vascular July 2011 to September
2012
Employer : Cognizant Technology Solutions [CTS]
Project : Clinical Research IT...
 Interacting with the business owners to understand the business need for the
proposed Change Request
 Facilitating meet...
 Creating the detailed system requirements document based on the gathered requirements
(functional, technical)
 Leading ...
United Health Care (UHC) January 2005 to
July 2005
Employer : Accenture
Project : Claims - Data Architecture (DA)
Role : S...
 Giving turn around fix for one time occurring production problems
 Identifying the root cause and giving a permanent fi...
United Health Care (UHC) December 2003 to May
2004
Employer : Accenture
Project : Pilot Production Execution (PPE)
Role : ...
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Narayanan Narayanan_ZResume

Published on: Mar 3, 2016
Source: www.slideshare.net


Transcripts - Narayanan Narayanan_ZResume

  • 1. NARAYANAN NARAYANAN Contact # 908-907-2322 Email: narayanan_nj@yahoo.com Profile Over all 11 plus years of professional experience in software industry with 9.5 plus years of Business Analyst experience along with Project management experience focusing on business problems and proposing efficient and effective business solutions. Key Skills  In-depth understanding of various Software Development Life Cycle (SDLC) phases like Requirement analysis, Design, Development and Testing  Extensive experience in gathering, analyzing, documenting and managing requirements  Adept in translating the business, functional requirements into effective design  Excellent facilitation skills in conducting business meetings, walkthroughs, brain storming sessions, knowledge sharing sessions  Strong background working with clients, programmers and a variety of end users to ensure technical compatibility and user satisfaction  Well versed in different management scenarios like Change Control Process, Quality Assurance and Defect Tracking  Sound decision making capabilities, coupled with excellent communication and interpersonal skills  Having excellent track record for meeting deadlines and submitting deliverables on time  Highly Experienced in Health care, Government Projects, Life Science Projects  Expert in Excel functionalities like data automation, macros, generating graphs, reports, pivot tables Page 1 of 10
  • 2. Technical Skills Enterprise Tools : SalesForce.com, MS SharePoint Documentation Tools : MS Visio, Word, Excel, PowerPoint Testing/Reporting Tools : Mercury Test Director 7.6, Spirit, Crystal Reports Version Control Tools : MS Visual Source Safe (VSS), Perforce Operating System : Windows NT/2000/XP, MVS/TSO (IBM Mainframes) Databases : MS SQL Server, MS Access Mainframe Skills : COBOL, JCL, VSAM, CICS, File-Aid, Endevor, Xpediter Educational Credentials  Masters in Computer Engineering , Bharatiyar University, India  Bachelors in Computer Science, University of Madras, India Page 2 of 10
  • 3. Professional Experience Blue Shield of California March 2014 to Till Date Employer : Cognizant Technology Solutions [CTS] Project : Shield Advance - Medicare Advantage Prescription Drug [MAPD] Role : Business Manager Medicare Advantage Prescription Drug [MAPD] is the functional replacement project to migrate the Medicare processing from Legacy to Core Facets. This includes group & individual Medicare products. This project allowed Blue Shield to meet their corporate objectives and better serve its membership. Responsibilities include  Interacting with the business users to understand existing functionality of widgets which are required to be Migrated  Interacting with the business owners to understand the business need for the requested enhancements  Facilitating meetings with business users and business owners to ffinalise the business requirements for the widgets including new functionalities  Documenting all the gathered requirements based on a Doc Control Board (DCB) approved template  Compiling a weekly project status report by collecting project status from different project leads  Preparing MAPD widgets progress by gathering the required data from all verticals IT dashboard.  Presenting the MAPD widgets progress with required graphs and reports on a weekly basis to business owners  Logging and monitoring MAPD related CR’s, Risks and Issues in PWA tool (Share point based tool)  Analysing and presenting the status of the CRs, Risk and Issues with the required reports and graphs Abbott Diabetes Care October 2012 to February 2014 Employer : Cognizant Technology Solutions [CTS] Project : Latin America Customer Management System (LACMS) Role : Project Manager / Business Analyst Latin America Customer Management System is a CRM solution (SalesForce.com solution) built for the Abbott Diabetes Latin America business which helps them to enrol new customers, maintain customer details, follow-up with customer for sales, record and track the issues reported by customers. Page 3 of 10
  • 4. Project Manager’s Responsibilities include  Conducting the Kick-off meeting to discuss project’s objective  Developing the project plan which meets the required time line within the allocated budget  Identifying and securing necessary resources  Task allocation and Tracking their progress against the project plan’s time line  Timely communication with business which includes the status reporting, risk management, escalation of issues  Securing the acceptance of the deliverables from the Business owner Business Analyst Responsibilities include  Interacting with the Business owners to understand Business need for the proposed system  Proposing SalesForce.com features which can strengthen the functionality of the proposed system  Finalising the project scope and collecting Business Requirements for the proposed system  Creating the requirement documents which captures all the requirements gathered  Maintain documentation standards according to the Process & Compliance group’s SDLC standards.  Giving requirement walkthroughs to development team and Answering queries raised which helps in quicker development process  Helping the QA test engineers in creation of test cases required to test the system functionality Page 4 of 10
  • 5. Abbott Vascular July 2011 to September 2012 Employer : Cognizant Technology Solutions [CTS] Project : Clinical Research IT - Trial Data Management System Role : Business Analyst / Project Manager Clinical Research IT - Trial Data Management System is built and maintained by Abbott Vascular to maintain the data collected during the trials conducted for their upcoming vascular devices. Based on the data, different business critical reports are generated. Responsibilities include  Collecting Business Requirements for the upgrade projects / integration projects which does the enhancements to the current system  Creating / updating the Requirement Traceability Matrix (RTM) document from the gathered requirements which gives a traceability between business requirements and test cases  Managing the ACT1 Integration project from Clinical Research IT  Planning the project’s schedule, managing the cost, maintaining the progress from the IT side  Working close with business group and data management group from requirements gathering stage to implementation stage of the project  Coordinating with offshore team for Development / Testing activities  Creating CRs and attending CRB (Change Request Board Meeting) to get the CR approved.  Creating the pre-implementation documents like SVR, TSR and get its required approvals  Maintain documentation standards according to the Process & Compliance group’s SDLC standards.  Working with a PCA (Process Compliance Analyst) to ensure the proper standards for the documentation required for implementation. Wellpoint Health Care March 2010 to June 2011 Employer : Cognizant Technology Solutions [CTS] Project : Claims IT – SSCR (Small System Change Request) Role : Business Systems Analyst Claims IT – SSCR is a business critical project which implements small system change request (SSCR) in a faster phase where the SDLC life cycle right from requirements gathering to implementation happens in 3 months time frame. This project is owned by CLAIMS-IT department which is dedicated to Building A Better Wellpoint (BABW) in a faster phase. Responsibilities include  Effort and Cost Estimation for the proposed Change Requests (CRs) Page 5 of 10
  • 6.  Interacting with the business owners to understand the business need for the proposed Change Request  Facilitating meetings with Business Users to collect the functional requirements  Based on collected requirements creating Business Requirements Documents (BRD)  Analyze the functional requirements and finalize the functional design which minimizes business process change, that in-turn reduces the implementation effort and user concerns  Preparing the Functional Design Document (FDD) for the proposed solution  Conducting Functional Design Presentation (FDP) to business owners / users to get additional inputs which can fine tune the functional design  Giving functional design walkthrough to development team based on which developers would prepare the Technical Design  Coordinating with development team during the construction phase of the project  Review the shake down test cases to ensure all the functional scenarios are covered  Performing Functional Testing (FT) to ensure all the functional scenarios are developed  Assisting the Business Users during the Business Check Out (BCO) process which ensures a successful implementation Maryland State Retirement Agency December 2006 to March 2010 Employer : HP Enterprise Services Project : MPAS-1 (Maryland Pension Administration System – Phase 1) Role : Lead Business Analyst The goal of the MPAS-1 Project is to modernize and recreate the mainframe based Legacy Pension System (LPS) with an agile architecture using .NET. The MPAS-1 Project is the first step of a multi-step initiative to redesign the business processes for the Maryland State Retirement Agency’s business area. This new enhanced system will help in an effective retirement processing for 250,000 retirees of Maryland State. Responsibilities include  Interacting with Business Owners to gather the functional requirements of New Process Modules (for modules development) and Change Requests (for enhancements)  Gathering technical requirements by analyzing the modules of existing mainframe based Legacy Pension System (LPS)  Facilitating meetings with Business Users to discuss more about the gathered requirements and finalizing them. Page 6 of 10
  • 7.  Creating the detailed system requirements document based on the gathered requirements (functional, technical)  Leading the offshore business analyst team who will be working with offshore developers  Data conversion activity which ensures a smooth transition of data from Legacy based VSAM file systems to Relational Data model  Giving walkthroughs to development team which gives a clear picture about the requirements  Answering queries raised by developers during development phase of the project which helps in quicker development process  Creating Requirement Traceability Matrix (RTM) document from the gathered requirements which gives a traceability between client’s requirement and test cases  Helping the QA test engineers in creation of test cases and test the newly developed or enhanced modules which ensures a defect free product United Health Care (UHC) August 2005 to November 2006 Employer : Accenture Project : TOPS - Field Expansion (F-Ex) Role : Business Analyst TOPS - Field Expansion (F-Ex) is a multi-phase project to standardize some of the currency and non-currency fields of the claims processing engine TOPS (The Online Processing System). Main functionality of this project is to expand the fields in programs, files and the online screens to meet the current business needs. Responsibilities include  Interacting with business owners to gather the business, functional requirements  Interacting with Subject Matter Experts (SMEs) to understand impacts of expanding the target fields  Creating requirements package document which carries the business and functional requirements  Conducting knowledge transfer session about the gathered requirements to the development team which gives a better clarity about the business requirements  Answering the queries raised by developers which results in an efficient development  Helping the testing team in creating test plans and strategies according to the stringent testing standards to ensure a defect free field expansion  Reviewing the design documents and test cases Page 7 of 10
  • 8. United Health Care (UHC) January 2005 to July 2005 Employer : Accenture Project : Claims - Data Architecture (DA) Role : Software Development Engineer Claims - Data Architecture is an enhancement project where the data architecture was changed. In this project, complete back end of the claims system is changed from VSAM to DB2 to increase the claim processing efficiency. This backend change would also ensure effective handling of high volume of data. Responsibilities include  Performing impact analysis to find the impacted modules of claims system that needs conversion  Performing code analysis for the impacted modules to understand the existing code and document the same which will be used in the design phase  Preparing technical specification for the required functional change based on the code analysis  Coding the modules based on the technical specification according to the coding standards  Preparing unit test plan and performing unit testing for the converted modules  Answering the queries raised by testers  Coordinating with testing team in resolving the defects and take it till closure United Health Care (UHC) June 2004 to December 2004 Employer : Accenture Project : Summary Check OM (Operational Maintenance) Role : Production Support Engineer Summary Check is the system, which issues the cheques and Explanation of Benefits (EOB) to the members and the providers. Summary Check OM is the production support based project, which supports clients summary check system on a 24/7 basis. Responsibilities include  Fixing the production abends within the given SLA limits, (For a batch abend, severity is sev 2 and SLA is 4 hrs) Page 8 of 10
  • 9.  Giving turn around fix for one time occurring production problems  Identifying the root cause and giving a permanent fix for the frequently occurring production problems  Resolving the user raised tickets for the existing production problems  Performance tuning for critical batch modules which reduces the execution time by 50%  Giving support at the time of production release  Implementing new functionalities for a sev 4 ticket in an existing module as per the provided technical specification Page 9 of 10
  • 10. United Health Care (UHC) December 2003 to May 2004 Employer : Accenture Project : Pilot Production Execution (PPE) Role : QA Engineer Pilot Production Execution project is a part of client’s online claims processing system called TOPS (The Online Processing System). Pilot Production Execution is used to evaluate the production run with the recent development/enhancement changes in the test environment. Based on the results from Pilot Production Execution, these changes would be fine tuned and moved to the client’s production system. Responsibilities include  Executing a pre-setup clone of production run in the test region according to the request specification given by developers  Setting up the sequence of JCLs for a new Pilot Production Execution  Analyzing the developer’s request and making necessary changes to the JCLs, which are required for a successful execution  On a successful execution, sending out reports and statistics of the run to the developers  Raising defects/issues in Test director when the execution fails due to the defects of recent developments  Monitoring a defect until closure  Test region control and maintenance Page 10 of 10

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