NARENDRA KUMAR SHARMA
Contact: +91-9350072678/ +91-9650786969 / Email: kumarsharma.narendra@gmail.com
Skype: narendra.shar...
 Competition Mapping
 Market Intelligence
 Retail Store Operations
 Reports and Analysis
 Customer Service Excellence...
Regular and Timely Remittance of Sales Proceeds to Bank Accounts
Inventory Reconciliation of Physical vs Book Stock
Smo...
 Controlled Pilferage and Shrinkage and make outlet more productive.
 Gained knowledge of Retalix and S.A.P. by professi...
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Narendra CV SIMS

Published on: Mar 3, 2016
Source: www.slideshare.net


Transcripts - Narendra CV SIMS

  • 1. NARENDRA KUMAR SHARMA Contact: +91-9350072678/ +91-9650786969 / Email: kumarsharma.narendra@gmail.com Skype: narendra.sharma1001 Retail operation / Channel Sales/ Marketing/ Business Development Professional Offering M.B.A. (Marketing) with over 19 years of career success in leading business operation & expansion activities through retail/dealer channel network across FMCD & FMCG sector KEY SKILLS EXPERTISE IN: Retail operation / Sales & Marketing / Business Development / Key Account & Channel Management B.T.L activities, Profit Centre Operations, Strategy Planning, New product development, Training & Development, Customer Service, Customer relationship management, Product Management & Promotion, Budgeting & Cost Control, Vendor management, Procurement locally, Document verification for vendor payment clearance, Corporate sales management, Branch logistic management, Man power management, Inventory control, Stock management, S.O.P. adherence, Visual merchandising, Controlling shrinkage –damage & Loss note, Monitor company Opex., Cash and cheque management, Gift voucher management, Liaisoning with Federal GOVT. offices. I.T. Skill: M.S.word, Excel (V lookup, Pivot table, Formulas etc.), Power point, Retalix, SAP & Sigma working efficiency LEADERSHIP ATTRIBUTES Driven to succeed and excel Organization building Innovative in thought and solutions Effective business negotiations Team management & mentoring Recruitment PROFESSIONAL EXPERIENCE 1-RETAIL SALES MANAGER  SIMS NIGERIA LTD. ,LAGOS NIGERIA , WEST AFRICA  BRAND – SAMSUNG, ROYAL ,PARSUN, POWERMATIC  Period : Nov’2014 TO Nov’2015 Categories:  CONSUMER ELECTRONICS & HOME APPLIANCES  ELECTRICAL PRODUCTS  I.T. PRODUCTS  MOBILES HAND SET AND TABS  GENSET Role:  Strategic Business Planning  Forecasting & Budgeting  Business Development & Project Management  Profit Management ( Top Line & Bottom Line )  Key A/C Management  Supply Chain ( Responsive & Efficient )  Liaising & Co-ordination with federal Govt. offices  Product Development & Launch  Stock Levels / Event Calendar  Space Management  Merchandising / Shop-keeping / Store Standards  Human Resource Management / Recruitment / Team Mgmt. / Technical Training  Customer Relationship Management  Work Delegation
  • 2.  Competition Mapping  Market Intelligence  Retail Store Operations  Reports and Analysis  Customer Service Excellence, After Sales Service & Satisfaction Achievements :  Instrumental in handling per month business of Naira 250 Million ($1.14 Million) including Retail sales, Corporate sales and Dealer sales.  Increase YTD growth 15 % over last year.  Prepare list of faulty items pending since last 3 years and fix them with coordination of service centre. Sold out repaired items value of 9 million Naira ($ 45,000).  My team earned sales incentive per month per person average Naira 20,000 .  Control items damage by implementation of damage policy, so we saved millions Dollar during my tenure.  Create new customers and reconnect many Indian and local Nigerian customers to accelerate new business opportunity for company. 2. BRANCH MANAGER  ARTEE GROUP , LAGOS & ABUJA, NIGERIA , WEST AFRICA  BRAND – PARK N SHOP & SPAR INTERNATIONAL, NIGERIA  Area square feet- 80,000  No. of staff - 300+  Period : June’2012 TO Oct’2013 . Categories:  CONSUMER ELECTRONICS & HOME APPLIANCES  ELECTRICAL APPLIANCES  I.T. PRODUCTS & TELECOM  SUPERMARKET – FMCG, FOOD, NON FOOD & GROCERIES, FRESH FOODS etc.  FURNITURE  HOME DÉCOR  HOUSEWARE & KITCHENWARE  GARMENTS  FRESH (Dairy, Fruit n vegetables , Butchery , Sea food etc.)  CAKE N BAKE  HURRY N CURRY  LUGGAGE & BAGS  SPORTS & FITNESS PRODUCTS  STATIONERY  PET PRODUCTS  TOYS AND GAMES  SUNDRY Role: Inventory Management  Season SQB Planning  Re-order / Replenishment  Discrepancies  Stock Audit Cost Management  Planning of Store Operating Budget  Initiate Process of Cost Rationalization Reports & Analysis  Various Quarterly, Monthly, Weekly & Daily Reports  Marketing Initiatives Micro Marketing Local Advertising Ensure effective execution of events / promos and other marketing initiatives Man Power Management Staff Training Implementation of SOPs – Standard Operating Procedures Performing Staff Deputations Business Development Activities Setting – up of New Stores Relocating Existing Stores Consistency growth over last year Finance & MIS
  • 3. Regular and Timely Remittance of Sales Proceeds to Bank Accounts Inventory Reconciliation of Physical vs Book Stock Smooth Cashiering Gift voucher management Facilitation  Delivery of International Shopping Experience to all Consumers.  Encourage Building Consumer Relationship for Higher Consumer Retention & Growth.  Maintaining daily sales KPIs-ATV, Conversion, Basket size.  Meeting targets. Achievements :  Instrumental in handling per month business of Naira 750 Million ( $ 4.17 Million) including retail sales and Corporate sales.  Increase YTD growth to 15 % , decrease Opex and loss note over last year.  My outlet team won pan Nigeria no.1 position 2 times (Jul-Aug.13 and Sep.-Oct.13) and no.2 position many times in monthly promo sale.  My outlet team won pan Nigeria no.1 position in 6 days special promo in Sept., Oct.13 .  My outlet team won pan Nigeria no.1 position in Visa card contest in month of August 13.  Did drastic improvement in internal lay out and display of visual merchandising and made prepare large number of wooden and iron fixture as per my plan.  Create new customers and reconnect many Indian and local Nigerian corporate customers (NNPC)to accelerate new business opportunity for company. 3. STORE MANAGER  AIRPLAZA RETAIL HOLDINGS PVT.LTD.  BRAND – VISHAL MEGA MART , Location-Ramgarh & Meerut (INDIA)  Period : Nov’2010 TO June’2012 . Categories:  MEN’S APPARELS (Men’s ethnic , Men’s casual & Men’s formal)  WOMEN’S APPARELS (Ladies ethnic & Ladies western )  KIDS APPARELS (Kids boy, Kids girls & Kids infant )  SUPER MARKET (Food , Non food and Staple)  PERSONAL ACCESSORIES  HOME FERNISHING & HOME DÉCOR  KITCHEN WARE  CONSUMER ELECTRONICS  ELECTRICAL APPLIANCE  MOBILES  LUGGAGE & BAG  LIFE STYLE (Eye wear, Valets , Perfumes, Deodorant , Belt etc.) Achievements :  Rewarded with certificate to achieve no.1 position in region in terms of sale.  Improve store operation in terms of minimize shrinkage. Reduced shrinkage rate from 27% to 0.6% in terms of total sale.  Only our store (Meerut-3) won quarterly incentive (April, May, June-2012) in region , which was counted on basis of achieving eligibility of 1- Sales targets, 2- SOP audit, 3- Store Opex. Under budget , 4- Visual merchandising Display arrangement 4. STORE MANAGER  RELIANCE RETAIL LTD.  BRAND – RELIANCE FRESH , Location- New Delhi ,INDIA  Period : Dec’2008 TO Nov’2010 . Categories:  SUPER MARKET (Food , Non food and Staple)  DIARY & MILK PRODUCTS  PERSONAL ACCESSORIES  HOME FERNISHING & HOME DÉCOR  CONSUMER ELECTRONICS  ELECTRICAL APPLIANCES  FRUITS & VEGITABLES  LUGGAGE & BAG  LIFE STYLE (Eye wear, Valets , Perfumes, Deodorant , Belt etc.) Achievements :
  • 4.  Controlled Pilferage and Shrinkage and make outlet more productive.  Gained knowledge of Retalix and S.A.P. by professionally trained by Reliance Retail Ltd.  Increase number of customer, average bill value and net margin of store.  Decrease dump, damage and Opex of store.  Got increment on march 2010, on behalf of keeping the view of good performance. 5. ASSISTANT RETAIL OUTLET MANAGER  SUBHIKASA TRADING SERVICES PVT.LTD. , Location- New Delhi ,INDIA  Period : 22/05/2008 TO 10/12.2008 . Categories:  SUPER MARKET (Food , Non food and Staple)  DIARY & MILK PRODUCTS  PERSONAL ACCESSORIES  MOBILES  PHARMACEUTICALS  FRUITS & VEGITABLES  LIFE STYLE (Eye wear, Valets , Perfumes, Deodorant , Belt etc.) 6. DISTRICT SALES MANAGER  WIN MEDICARE LTD.  DIVISION-PHARMACEUTICAL  LOCATION-MORADABAD (U.P.) INDIA  Period : 26/02/1996 TO 21/05.2008 . Job Dimensions of Win Medicare Ltd:-  Responsible to promote pharmaceutical product of company to medical doctors in medical college & hospitals ,to liquidate local distributors stock which led to target achievement.  Keep close watch on competitors activities and new drug launched by competitors companies.  Channel sales through Handle 60+ distributors and 6 P.S.O.s in my territory. Growth Path:  Feb’ 96 - July’ 2000 Professional Service Representative  July’ 2000 – Jan’ 04 Professional Service Officer  Jan’ 04 - May’ 08 District Sales Manager ACADEMIC CREDENTIALS M.B.A. (Marketing & Sales) Shobhit University, Meerut (U.P.), in 2014 Diploma in Marketing Management Institute of Management Technology, Ghaziabad(U.P.), in 1994 B.Sc. Agra University Agra (U.P) , in 1993 PERSONAL DETAIL Date of Birth - 05.06.1973 Language known - English , Hindi , Portuguese Joining Period - Available immediately Residential Address - C-1/7,IInd Floor, D.L.F. Dilshad extension-2, Bhopura, Sahibabad, Ghaziabad (U.P.) 201005 India

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