Infrastructure management of
tomorrow will be nothing like today
August 22, 2013
Market History
• 5000 years focus on subsistence
• 1800: arrival of technology. Automation
revolution begins:
 Physical j...
How is IT Transforming?
Wave 1 Characteristics
 15%-30% cost take out
 Model is scalable to the extent that you
can scal...
What is the Technology Making this Shift
Change
Time
What-if
change is
non-linear?
Can classic (script based manual)
autom...
Deloitte study
56% of Exceptions in 1 in
Every 25 Fortune 1000
Companies Remediated
Autonomically
Is Autonomics Real?
Empi...
Can Machines Think?
I propose to consider the question:
― Alan Turing, 1912-1954
What’s Next?
Cognitive technologies
• 200...
What Will Happen to Us?
What Happened to the Horse & Carriage Driver?
• Dystopian  Utopian: constructive destruction
• Pr...
What Should the Country Do?
Industry trends
• Tiger by the tail: stay ahead of the curve  Prosper: double
the market size...
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NASSCOM Infrastructure Management Summit 2013 - Autonomics: the new IT services paradigm

Published on: Mar 3, 2016
Published in: Technology      Business      
Source: www.slideshare.net


Transcripts - NASSCOM Infrastructure Management Summit 2013 - Autonomics: the new IT services paradigm

  • 1. Infrastructure management of tomorrow will be nothing like today August 22, 2013
  • 2. Market History • 5000 years focus on subsistence • 1800: arrival of technology. Automation revolution begins:  Physical jobs  Transactional jobs  Knowledge engineering 200m Infrastructure Management  AaaS • 77B  140b curve Are We In the Midst of an IT Revolution?
  • 3. How is IT Transforming? Wave 1 Characteristics  15%-30% cost take out  Model is scalable to the extent that you can scale labor  Custom/complex, legacy :“Your mess for less”  Access to Low Cost Labor necessary to provide continuous value  Revenue/Profit correlated to People Wave 2 Characteristics  60%-80% cost take out  Model is scalable and is largely independent of labor growth  Transformative – New way of doing business  Access to “Rocket Scientists” who can codify manual processes  Revenue/Profit NOT correlated to People Wave 1 Labor Arbitrage Wave 2 Labor Automation
  • 4. What is the Technology Making this Shift Change Time What-if change is non-linear? Can classic (script based manual) automation keep pace? Move over manual automation. Here comes autonomics! Automation benefits for more processes  Cheaper to operate  Faster processing  Consistent quality  Lower risks  Better compliance
  • 5. Deloitte study 56% of Exceptions in 1 in Every 25 Fortune 1000 Companies Remediated Autonomically Is Autonomics Real? Empirical data • Largest investment bank: 91% • Second largest credit card processor: 68% • Largest banking institution: DB management: 43% • Largest network management company: 87% • Largest media company in US: DSC
  • 6. Can Machines Think? I propose to consider the question: ― Alan Turing, 1912-1954 What’s Next? Cognitive technologies • 2005 GOOS Summit: In 5 years classic ITO  automation • NASSCOM: BPO  BPM, emphasizing intellectual arbitrage • 2013 Prediction: “In a decade we’d pass someone in the corridor and not know if it’s a human or an android” • Androids are coming!!
  • 7. What Will Happen to Us? What Happened to the Horse & Carriage Driver? • Dystopian  Utopian: constructive destruction • Prepare for tomorrow: proactively • ITO  automation engineers • Ultimate liberator
  • 8. What Should the Country Do? Industry trends • Tiger by the tail: stay ahead of the curve  Prosper: double the market size • Leader 4000 years  follower in colonial period (200 years)  Must reassert its position as a leader again • Shift from Cheaper  Better

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