918.697.5193 ​nzemke@uco.edu    
Education  University of Central ...
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NataliZemkeResume (7)

Published on: Mar 3, 2016
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Transcripts - NataliZemkeResume (7)

  • 1. N​atali​​Z​emke 918.697.5193 ​nzemke@uco.edu     https://www.linkedin.com/in/natalizemke Education  University of Central Oklahoma  B.A. of Arts - Strategic Communications Minor in Marketing Tulsa Community College  General Education Requirements August 2011-May 2012 Overall GPA: 3.62 Experience Assistant General Manager/Director of Sales  May 2014-Present ​-​Holiday Inn Express & Suites Edmond, OK Manage large and small group sales, conduct sales calls as well as outside sales to surrounding companies. Manage accounts receivable and maintain strong relationships with clients and vendors. Assist general manager with daily records and guest accounts as well as train and supervise co-workers on a broad set of business operations. Front Desk Agent  August 2012-Present​- ​Holiday Inn Express & Suites Edmond, OK Maintain and monitor inventory of vacancies, reservations and room assignments. Check-in and register guests arriving.Provide excellent customer service to any guest that comes through the hotel. Head Server  August 2009-July 2012​- ​Hilton Garden Inn Tulsa South Provide excellent customer service to all guests that dine in the full service hotel restaurant, assist them with any needs they have while dining. Train and supervise co-workers on everyday restaurant tasks.   Skills & Abilities Extremely self motivated. Comfortable working in a team environment. Accurate and detail oriented. Able to strategically address customer inquiries as well as propose suggestions, provide guidance, identify, investigate and negotiate conflicts. ​Can execute exceptional communication skills in writing, in person, over the phone or online.  Work well in stressful environments and when under pressure.   Transcripts and References available upon request.

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