8900 Boulevard East, Apt. 4BN 201-873-9350
North Bergen, NJ 07047 Healthcare Administrative Support j...
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Natalie's Resume 2

Published on: Mar 3, 2016

Transcripts - Natalie's Resume 2

  • 1. NATALIE JARRETT-WEBB 8900 Boulevard East, Apt. 4BN 201-873-9350 North Bergen, NJ 07047 Healthcare Administrative Support PROFESSIONAL PROFILE ∙ Assertive,self-reliant and dependable administrative support professionalwith 12 years' experience encompassing knowledge of standard office policies and procedures including various healthcare regulatory guidelines such as OSHA, JACHO and HIPAA. ∙ Comprehensive experience includes all manner of office administration, customer/userrelations, data entry, recordkeeping and report preparation. ∙ Tenacious commitment to timely response and filing of various authorizations and documentation. ∙ Analytical, organized and detail-oriented problem-solving and troubleshooting skills; quickly identify, research and allocate resources to correct errors, discrepancies, disputes and anomalies. ∙ Articulate and concise verbal and written communicator. ∙ Tactful, persuasive interpersonal skills; accustomed to dealing with consumers in a dignified, considerate manner; accustomed to handling confidential material with discretion. ∙ Knowledgeable in CPT-4 and ICD-9-CM procedural and diagnostic medical coding. ∙ Proficient in Windows,MS Word, Excel, PowerPoint & Outlook; and WordPerfect; typing: 55 w.p.m. EDUCATION Monroe College, Bronx, NY B.B.A., Health Services Administration 4/07 A.O.S., Office Technology with Medical Concentration 6/00 EXPERIENCE Partners in Care, New York, NY Staff Coordinator/CustomerService Supervisor 9/10-Present ∙ Ensure attendance is recorded accurately and timely, addressing lateness immediately. ∙ Review open orders at beginning and end of work day. ∙ Confirm and note all weekend assignments with the aides to achieve timely placements and avoid no-shows; update board with all cases in a timely manner. ∙ Systematically debrief staff as they migrate from one assignment to another, notifying nursing and medical personnelof any issues,and fully apprising newly assigned CNA/HHA of important issues requiring their attentiveness. ∙ Inform OPS team, Visiting Nurse Service, supervisoror manager of problematic issues,in order to allow for timely feedback and resolution. ∙ Ensure that all patient or HHA incidents are documented and reported to relevant parties promptly. ∙ Submit all reports related to random calls, no-shows,unverified hours by deadline. . Complete all Theft reports, Incidents and Issues that accrued with the client or home health aide. Office of Bronx District Attorney (BXDA)Bronx, NY Felony Motion Clerk 8/00-9/10 ∙ Stamped and inputted all felony motions in the BXDA system. ∙ Logged appeals and summons. ∙ Called and verified information on motions. ∙ Contacted case tracking counterpart to input motions that were not in BXDA system. ∙ Sorted out, checked and mailed out record sheet with motions for eight bureaus; printed/forwarded supervisor's copy. ∙ Provided clerical support including data entry, call/message management, filing, photocopying,and courier/messenger coordination. Calvary Hospital Bronx, NY Hospice Volunteer 8/09-7/10 ∙ Provided a wide range of administrative/clerical support including filing patients' medical records, placed calls and escalated inquiries from personal physician and family concerning patient status. ∙ Delivered post-surgicalsupplies to patients'rooms. ∙ Performed medication and equipment survey calls. ∙ Conducted in-house hospital and field visits to patients'homes. ∙ Made in-person bereavement calls to family. ∙ Attended teammeetings to discuss patient status updates and discharge plans.

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