• 5 years customer service
• ability to wo...
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Natalie Jenkins

Published on: Mar 3, 2016
Source: www.slideshare.net

Transcripts - Natalie Jenkins

  • 1.     F A S H I O N A N D R E T A I L NATALIEJENKINS   S K I L L S • 5 years customer service experience • ability to work with both Windows and Mac OSX • proficient in Microsoft Office Programs and Photoshop • fast learner and great communication skills • organized and creative N / J E X P E R I E N C E PINK, October 2015 – Present Generalist • Assisting with floor-sets and visual • Shipment and processing • Providing customer service and running cash-wrap • Keep up store standards • Replenishment • Keep an eye on shrink ANTHROPOLOGIE, September 2014 – January 2015 Sales associate • made sure to treat each customer as an individual and assist them based on their personal needs, wants and desires • analyzed their motive for coming in the store and used that to service them accordingly • ensured every customer was greeted and made to feel welcome • received loss prevention training • completed transactions and packaging at the cash wrap, including returns and exchanges • created an individual experience in the fitting rooms • processed, packaged and prepared online orders for shipment • helped prepare the store for grand opening • assisted the visual team in décor ABERCROMBIE & FITCH, September 2012 – May 2013 Floor model • assembled scenarios for floor set-up • processed shipments • organized back stock, creating an arrangement that was simple to access • assisted in locating clothing and accessories from the back stock to be used for the floor JUSTICE, August 2012 – January 2013 Sales associate • encouraged a positive environment for the targeted age group • aided customers in finding an item that would work well for the child being shopped for • completed cash wrap transaction, including returns and exchanges • maintained organization of the store and back stock VEEPAK, June 2012 – August 2012 Temporary production worker • assisted in quality production of Bath & Body Works and Victoria’s Secret lotion/shower gels • gave me experience in the manufacturing process of the retail industry ROSA & ROCCO’S ITALIAN RESTAURANT AND STEAK HOUSE, May 2015 – January 2016 Server • Create a quality experience for the customer making sure their needs are meant their entire visit • Retain information about menu and drink items in order to assist customer accordingly • Bring out each course at the appropriate time, while double checking that orders are prepared as the customer requested • Have received positive personal mentions in Facebook reviews of the restaurant NANNY For Tacynne Vaughn April 2013 – January 2014 For Anna Schulte May 2013 – August 2014 • General care needs for 5 children total • Handled pick ups/drop offs, homework, feedings, baths and bed times • Completed related task such as children’s laundry and dishes • Gained valuable experience with children, learning how I can apply the way they think to children related retail   E D U C A T I O N Bachelor of Science The Ohio State University Columbus, Ohio Major: Fashion & Retail Studies Minor: Business expected December 2016 Associate of Arts The Ohio State University Newark, Ohio 2012-2014 References upon request     C O N T A C T (513) 235-2997 Jenkins.967@osu.edu 5556 Madrid Drive Westerville, OH 43081

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