To	whom	it	may	concern:
In the short few months that Natalie has been a part of the amSTATZ team, she has been a
tremen...
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Natalie Reference

Published on: Mar 3, 2016
Source: www.slideshare.net


Transcripts - Natalie Reference

  • 1. To whom it may concern: In the short few months that Natalie has been a part of the amSTATZ team, she has been a tremendous contribution. Natalie joined my team as a Customer Success Manager taking on the responsibility of running daily customer training calls, managing inbound customer tickets via ZenDesk and Intercom, and facilitating customer account setups. Natalie is able to learn and adapt quickly, with little oversight and is able to ask intelligent questions and contribute where needed. To amSTATZ, she brought not only her customer service experience, but also marketing aptitude. Not only was she able to contribute to the Customer Success team, she also worked closely with the VP of Marketing to develop customer case studies and marketing material. Natalie became such an asset to Marketing, that the team planned her transition into the marketing team in Q1 of 2016. Natalie not only does great work, but is a pleasure to work with. In our small team of four, she has been fun to work with through good times and bad; good customer feedback and tough customer out-cries. There is no doubt in my mind that Natalie can be successful in any type of work environment. Natalie's departure from amSTATZ has been for no other reason than the company’s failure to maintain operating capital, resulting in a reduction in resources. It’s to my everlasting regret that we lost such a great asset. If you have any questions regarding Natalie or her contribution to amSTATZ, please contact me via email at jmshoe@gmail.com. Warm Regards, Jason Shoemaker VP of Customer Success amSTATZ, LLC www.amstatz.com

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