EDUCATION
MASTER’S DEGREE IN
PROJECT
MANAGEMENT
Southern NH University
2014-2015
BACHELOR’S DEGREE IN
MARKETING/BUSINESS
U...
SKILLS
>> TECHNICAL
Mac & PC Operating
CRM Software (salesforce.com)
Social Media
Microsoft Office Products
Pages/Keynote/E...
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NatalieDRyan Resume

Published on: Mar 3, 2016
Source: www.slideshare.net


Transcripts - NatalieDRyan Resume

  • 1. EDUCATION MASTER’S DEGREE IN PROJECT MANAGEMENT Southern NH University 2014-2015 BACHELOR’S DEGREE IN MARKETING/BUSINESS University of Mississippi 2005-2009 SKILLS >> PROFESSIONAL Customer Relationship Management & CRM Software Team work and collaboration for new ideas/products Communication and organization Proven sales and business success Trade-show logistics and design Presentations and relationship building Fluent in American Sign Language P R O F E S S I O N A L E X P E R I E N C E ACCOUNT MANAGER Sprint Communications Co. / Denver, CO/ 2011 - Present As the account manager for Sprint’s current contract with the General Services Administration my roles and responsibilities were to build and maintain customer relationships, and increase revenue by participating in trade-shows, fostering sponsorship relationships, providing trainings and presentations, and working with agencies located across the US and its’ territories. • Manage account relationships with over 100 agencies across the United States as well as increase relationships by reaching out to new agencies across the US. • Created a 50% revenue growth for the Federal Relay account and contract within a two year time span by connecting with customers via cold emailing, cold phone calls, trade-shows, presentations etc. • Create marketing materials and efforts including: o Video Production for all products offered o Brochure design and content o Presentations and Trade-shows o E-news communication to all customers • Work with the national marketing team to create a presence at internationally recognized conventions o Presenting at the M-Enabling (Mobile accessibility conference) in Arlington, VA and working with attendees on internationally recognized app development and technology for people with disabilities o Presenting at the CSUN International Disabilities Conference to discuss advancements in technology for accessibility • Manage projects and teams for developments and product innovation including: o Application development for different products o Security compliance for the Federal government and information processing o National marketing ideas to increase sales in specific Sprint products specifically for the Blind/Low Vision Market as well as Deaf and Hard of Hearing Market • Work closely with corporate communications to create internal as well as external media communications based on the successes of Sprint’s corporate responsibility P R O F I L E Coming to you from Denver, Colorado I am a motivated, creative leader with the ability to build customer relationships, contribute to the growth and success of a business, and work within a strong team. My goal is to provide your company with creative solutions, new sales opportunities, and an increase in business/revenue. 3 0 3 . 4 3 7 . 2 5 3 9 NATALIEDENISERYAN@GMAIL.COM LINKEDIN/NATALIEDRYAN BLOG: THEWHISKEYORWINE.COM DENVER, CO natalie ryanP r o d u c t M a n a g e r
  • 2. SKILLS >> TECHNICAL Mac & PC Operating CRM Software (salesforce.com) Social Media Microsoft Office Products Pages/Keynote/Etc. Google Products A C H I E V E M E N T S >> CUSTOMER RELATIONSHIP MANAGER OF THE YEAR 2014 >> RANKED HIGHEST PERFORMER YEAR 2014 >> HONOR SOCIETY WHILE IN MASTER’S PROGRAM (4.0 GPA) >> HIGHEST SALES GROWTH OF ALL SPRINT RELAY ACCOUNTS AT 50% ACROSS ALL PRODUCTS INTERESTS >> CROSSFIT >> YOGA >> OUTDOORS >> TRAVEL E X P E R I E N C E ( C O N T I N U E D ) Account Assistant Sprint Communications Co. / Denver, CO / 2010 – 2011 As an account assistant for Sprint’s Relay products, my career started by supporting program and account managers across the United States in customer relationship management. Some tasks included: • Budget organization and finance tracking using Oracle software • Supporting national marketing plans and products by providing logistics support and assistance • Traveled to different states in order to provide presentations based on the account assistant program and secure future contracts • Support the RFP process for national, business to business and state contracts • Work in a team of over 35 individuals to support project completion, account management tasks, etc.

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