Page 1 of 18
NATASHA THERESA
SWANEPOEL
PERSONAL DETAILS
NAME : Natasha Theresa
SURNAME : Swanepoel
IDENTITY NUMBER : 76122...
Page 2 of 18
EDUCATIONAL QUALIFICATIONS
HIGH SCHOOL ATTENDED : GPJ - Polokwane
HIGHEST STD PASSED : Grade 10 - 1994
SUBJEC...
Page 3 of 18
WORK EXPERIENCE
COMPANY : Minion Licious Polokwane
POSITION : Self - Employed
DURATION : 14 October 2014 – To...
Page 4 of 18
Logging of new complaints.
Assessment of bookings.
Update the EP.
 FINAL COSTING
Check if there is any new a...
Page 5 of 18
 VEHICLES IN SHOP
Verify vehicle completion date.
Contact client if vehicle is not completed in
time, inform...
Page 6 of 18
 INVOICE QUERY
Resolve / handle any invoice query.
Resubmission of invoices.
 PAYMENTS
Follow up on outstan...
Page 7 of 18
Store room.
Uploading technician drawings on the
System.
Fax technical drawing to head office and
filing ther...
Page 8 of 18
COMPANY : Middream 11 t/a We Spice It
POSITION : Administration Manager / PA
DURATION : July 2010 – February ...
Page 9 of 18
COMPANY : Burgundy Blue Marketing
POSITION : Marketer
DURATION : 2009 - 2010
DUTIES & RESPONSIBILITIES : Duti...
Page 10 of 18
COMPANY : Sunbake Pietersburg
POSITION : Receptionist
Supervisor
DURATION : 1999 - 2005
DUTIES & RESPONSIBIL...
Page 11 of 18
 Disciplinary hearings against drivers
regarding dress code.
 Filing and typing of business letters.
 Typ...
Page 12 of 18
Page 13 of 18
Page 14 of 18
Page 15 of 18
Page 16 of 18
Page 17 of 18
Page 18 of 18
of 18

NATASHA SWANEPOEL UPDATED CV

Published on: Mar 3, 2016
Source: www.slideshare.net


Transcripts - NATASHA SWANEPOEL UPDATED CV

  • 1. Page 1 of 18 NATASHA THERESA SWANEPOEL PERSONAL DETAILS NAME : Natasha Theresa SURNAME : Swanepoel IDENTITY NUMBER : 761229 0248 082 ADDRESS : 10 2nd Avenue Melville 2092 POSTAL ADDRESS : 10 2nd Avenue Melville 2092 CONTACT NUMBER (CELL) : 076 636 4630 / 063 896 0611 E-MAIL : minionliciouspolokwane@gmail.com (preferred means of communication) GENDER : Female MARITAL STATUS : Married HOME LANGUAGES : Afrikaans (Speak, Write and Understand) OTHER LANGUAGES : English (Speak, Write and Understand) DRIVERS LICENSE : Code 8 CRIMINAL OFFENCES : None NATIONALITY : South African DEPENDENT : One HEALTH : Excellent AVAILABILITY : Immediately
  • 2. Page 2 of 18 EDUCATIONAL QUALIFICATIONS HIGH SCHOOL ATTENDED : GPJ - Polokwane HIGHEST STD PASSED : Grade 10 - 1994 SUBJECTS : English Afrikaans ` Mathematics Home Economics Business Commerce Business Economics Accounting COMPUTER LITERACY : MS Word MS Excel MS Power Point Microsoft Outlook Internet Usage Vantage Electronic Platform Freeway System COURSES ATTENDED : Vantage Systems  Damage vehicle calculations  Job costing  Quotations  Bookings  Job cards  Insurance  Excess  Towing
  • 3. Page 3 of 18 WORK EXPERIENCE COMPANY : Minion Licious Polokwane POSITION : Self - Employed DURATION : 14 October 2014 – To Date DUTIES & RESPONSIBILITIES : Duties consist of:  Cater for functions  Preparing of platters for any events / occasions  Prepare food parcels for schools  Prepare daily cooked lunches  Prepare frozen meals COMPANY : Thomsons Body 107 Panelbeaters (Agents for Automagic Polokwane) POSITION : Receptionist Administration Clerk Client Service Advisor DURATION : 05 March 2012 – 13 October 2014 DUTIES & RESPONSIBILITIES : Duties consist of:  THE ELECTRONIC PLATFORM (EP) Update the EP on a daily basis.  ASSESSMENTS Verify if there are any new assessment bookings. Reserve appointments for new bookings. Circulating SMS reminders to clients. Updating the EP.  COMPLAINTS Validate new complaints logged on the EP.
  • 4. Page 4 of 18 Logging of new complaints. Assessment of bookings. Update the EP.  FINAL COSTING Check if there is any new authorized final costing. Update notes on the job card and EP.  ADDITIONAL Check to see if any additional expenses were authorized Provide feedback to Parts Manager enabling him to order parts.  QUOTATIONS Processing / Issuing of quotes on a daily - averaging 30 per day. Issuing and sending Email / fax to clients.  JOB CARD Print out the authorization. Update and save authorization under the Audatex. Open job card. Balance figures to the assessed amount. Confirm excess amount with Insurance Companies. Complete quality control list. Complete job card  VEHICLES READY FOR COLLECTION (PREPARE THE FOLLOWING FOR COLLECTION) Release note. Guarantee certificate. Client service form. Clearance certificate. Issue KA smart document. Issue receipt for excess.  ASSESSORS Interconnect with Assessors on a daily basis  CLIENTS NOT CONTACTED Phone clients. Book vehicles for repairs.
  • 5. Page 5 of 18  VEHICLES IN SHOP Verify vehicle completion date. Contact client if vehicle is not completed in time, informing the client what the hold up with the repairs is. Confirm new completion date with the client, and update the EP.  PARTS ON BACK ORDER Update the EP on parts that are on back order. Confirm with the client, via phone call or SMS.  FOLLOW UP CLIENT Make follow-ups with clients who requested to be contacted at a later stage. Renew booking for the client. Update the EP.  VEHICLES TO ARRIVE Book vehicles on the EP that is due for repairs. Adjust booking for vehicles that was not brought in for repairs and confirm new date with the client.  POSTPONED Arrange postponement of vehicle repairs as requested by the client. Confirm postponed date with the client. Arrange new booking and / or postponed date.  TO BE COLLECTED EP is updated with regard to vehicles that are ready for collection. Confirm estimated date and time of collection with client  TO BE INVOICED Balance the complete job card, before invoicing by the HR Department After invoicing is finalized submit the invoice to Insurance Companies and Holdings for payments.
  • 6. Page 6 of 18  INVOICE QUERY Resolve / handle any invoice query. Resubmission of invoices.  PAYMENTS Follow up on outstanding payments. Make printouts of any payments, and submit it to the HR Department. Contact Automagic Holdings and Telesure for any outstanding payments. COMPANY : Jara Trading 016 / Automagic Polokwane POSITION : Receptionist / Administration Clerk DURATION : 01 March 2011 – 05 March 2015 DUTIES & RESPONSIBILITIES : Duties consist of:  GENERAL RECEPTION DUTIES Answering of switchboard. Screening and transferring calls. Following up if additional parts that did not form part of the assessment are approved If additional parts are approved, file by the correct documentation  ATTENDANCE REGISTER Monitoring and controlling the signing in and out of staff. Creating new attendance registers.  CREDIT NOTES Follow up on outstanding credit notes. Send proof of collection of credit notes. General filing of all debtors / creditors. Assessments. Arranging bookings for assessments.  PETTY CASH Responsible for petty cash. Balancing of petty cash. Technician drawings. Printing of technician drawing sheets for
  • 7. Page 7 of 18 Store room. Uploading technician drawings on the System. Fax technical drawing to head office and filing thereof. Sorting out queries.  ELECTRONIC PLATFORM Arrange bookings for clients. Update the EP system. Make follow-ups with clients who requested. to be contacted at a later stage. Renew booking for the client. Update the EP. Balancing invoices. Generate final costing. Balancing final costing to EP System. Handling Invoice queries. Sorting out queries. Phone clients to collect vehicles that are ready for collection.  MONTH - END REPORTS TO HEAD OFFICE Integrity sales. Integrity credits. Request / process P-cost sales reports. Request / process trading sales reports Process vehicle jobs in progress sheet Update data capturing if jobs are completed. Print budget statements. Follow up on payments. Regent - outstanding payments. Process back up’s for the company.
  • 8. Page 8 of 18 COMPANY : Middream 11 t/a We Spice It POSITION : Administration Manager / PA DURATION : July 2010 – February 2011 DUTIES & RESPONSIBILITIES : Duties consist of:  Answering and screening of telephone calls.  Maintaining diary.  Arranging appointments.  Taking messages.  Typing.  Filing.  Organizing meetings.  Using a variety of software packages.  Booking transport and accommodation.  Managing databases.  Implementing and maintaining procedures/administrative systems.  Liaising with staff, suppliers and clients.  Preparing letters, presentations and reports.  Ordering of stock.  Invoicing.  Telesales / Marketing.  Promotions.  Debtors / Creditors.  Banking.  Scribe and typing of minutes during meetings that was attended.
  • 9. Page 9 of 18 COMPANY : Burgundy Blue Marketing POSITION : Marketer DURATION : 2009 - 2010 DUTIES & RESPONSIBILITIES : Duties consist of:  Promote company brand.  Client recruitment.  Maintain and service existing clients.  Placing of advertisements with the company.  Preparing of quotations.  Completion of credit applications.  Management of client accounts. COMPANY : Mopani Plant Hire POSITION : Receptionist Admin Clerk PA DURATION : 2006 - 2008 DUTIES & RESPONSIBILITIES : Duties consist of:  Answering and screening of telephone calls.  Maintaining diary.  Arranging appointments.  Taking messages.  Typing.  Filing.  Maintaining of Stock Sheets.  Debtors & Creditors.  Banking.  Processing of salaries.  Balancing of Vat.  Marketing / Advertisements.  Driving to sites, to collect outstanding time sheets / payments.
  • 10. Page 10 of 18 COMPANY : Sunbake Pietersburg POSITION : Receptionist Supervisor DURATION : 1999 - 2005 DUTIES & RESPONSIBILITIES : Duties consist of:  Answering switchboard and screening of calls.  Taking orders from customers (averaging 48 per day)  Uploading of orders and printing thereof.  Telesales.  Making bookings for School visits.  Stock controller and balancing of stock.  Maintaining diary.  Arranging appointments.  Taking messages.  Typing.  Filing.  Ensure that Production Section gets the correct stock to bake. ( Bread & Confectionery )  Maintaining and controlling attendance register.  Dispatch parcels via speed service.  Print out of Month End Reports,  Balancing month end.  Printing of labels.  Postage, debtor and creditor postage.  Processing of diesel sheet’s and job cards.  Van sheet clerk.  Processing of invoices, short term credits  Balancing of cash.  Promotions and visiting of customers.
  • 11. Page 11 of 18  Disciplinary hearings against drivers regarding dress code.  Filing and typing of business letters.  Typing for staff members.  Issuing of receipts for damaged bread. PERSONAL ATTRIBUTES:  Versatile  Hard working.  Organized.  Self - Motivated.  Strong Admin skills.  Manage pressure.  Reliable.  Quick Learner.  Responsible.  Presentable.  Team Player.  Good sense of humor.  Goal orientated.  Well Spoken.  Use own initiative.  Excellent people skills.  Open minded.  Strive to better my skills  Computer literate.  Trustworthy.  Well groomed and professional.  Fully bilingual.  Positive attitude and have the ability to work well with others.
  • 12. Page 12 of 18
  • 13. Page 13 of 18
  • 14. Page 14 of 18
  • 15. Page 15 of 18
  • 16. Page 16 of 18
  • 17. Page 17 of 18
  • 18. Page 18 of 18

Related Documents