Learning Record
Name Natefo Patrician Kedikanetswe
City / Country Francistown / Botswana
Date of Birth 2nd September, 1992...
Learning Record
100%Customer Service Training
Good customer service is vital for all businesses, large or small. It can ha...
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Natefo_Patrician_Kedikanetswe_Learner_Record

Published on: Mar 3, 2016
Source: www.slideshare.net


Transcripts - Natefo_Patrician_Kedikanetswe_Learner_Record

  • 1. Learning Record Name Natefo Patrician Kedikanetswe City / Country Francistown / Botswana Date of Birth 2nd September, 1992 E-mail nattykedikanetswe@gmail.com Gender Female Time spent studying on ALISON 06:45:27 Certified courses 85%Business Communication - Fundamentals of Business Writing The course Business Communication - Fundamentals of Business Writing introduces you to the theory and practice of writing in the modern business environment. In this free online course you will be introduced to the principles of written communication so that you will be able to express your thoughts and ideas through writing in a clear, concise, and efficient manner. You will see how preparation is key for successful writing and learn how to use a planning checklist when writing any type of business message. You will also learn about writing styles and which writing style is most appropriate for business communication. In the modern business world... 95%Job Search Skills - Preparing Your Résumé and Cover Letter Job Search Skills - Preparing Your Résumé and Cover Letter is a free online course which is designed for anyone who wants to undertake a job application campaign to successfully acquire a new job. The course breaks down the job application process, so you can ensure that you can identify and apply for your ideal job. This course describes ways of identifying your ideal job target by focusing on a specific industry, function, and geography to ensure that the job will suit your personal requirements. This course also describes the importance of having a well written résumé and cover letter to demonstrate to any potential employer that you are... 85%Introduction to Time Management Introduction to Time Management is a free online course that will guide you on how to effectively and efficiently manage your time. Many people feel overwhelmed by the all the demands, distractions and interruptions of the working day, so time management is a very important skill to have in the modern workplace. This free online course will offer some suggestions for keeping the tide of external demands at bay and help you to develop a truly efficient routine and rhythm to your working day. Topics covered included the benefits of being organised, how to prioritise work and the importance of being in the right state of mind. This course offers...
  • 2. Learning Record 100%Customer Service Training Good customer service is vital for all businesses, large or small. It can have a direct impact on customer loyalty and where potential customers choose to spend their money. Simply put, the higher quality customer service you provide, the higher level of customer satisfaction you will enjoy, and that will translate into repeat business and more revenue.This free online course from ALISON introduces the basic concepts of customer service and dives into effective customer service techniques and practices. It will benefit anyone who deals directly with a business or organization’s customers.Gain thorough knowledge and understanding of customer... Powered by TCPDF (www.tcpdf.org)

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