Candidate name: NathanCole
Contact telephone number
07811448986
02085997289
Email Nathan451@hotmail.co.uk
Positionappliedf...
• DHCP Server
• Windows2012
• Mitel telephonesystem.
• Programing a switch
Interests/ hobbies/ Personal fit: I love workin...
Freelance November2013 – January 2014
IT Support
Dutiesincluded:
• Fixingcomputers
• Installingsoftware
• Replacinghardwar...
• Installingandupdatingdrivers
• Usingremote desktopsoftware includingTeamViewer,LogMeIn,GoToAssistandVNC
Viewer
• Basic L...
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Nathan Cole cv

Published on: Mar 3, 2016
Source: www.slideshare.net


Transcripts - Nathan Cole cv

  • 1. Candidate name: NathanCole Contact telephone number 07811448986 02085997289 Email Nathan451@hotmail.co.uk Positionappliedfor: Firstline Secondline Support Location: London Availability: ASAP Availabilityfor interviews: ASAP Eligibilitytowork inthe UK: British Qualifications: • GCSE Maths – D • OCR Level 2 National FirstAwardinICT – Pass • I will be working towards Functional SkillsLevel 2 as part of my IT Apprenticeship.Thiswill be the equivalentofa grade C at GCSE. • Level 1 English • Health and Safety Level 2 • Fire warder • Risk assessment RelevantIT experience / background: • Buildingcomputers • Replacingcomputer componentsincluding motherboards,harddrivesandRAM • Troubleshootingcomputerissues • Resolvingcorrupted files • Restoringcomputerstofactorysettings • InstallingoperatingsystemsincludingWindows7,8, Mac OS X Snow Leopard,MountainLion,Back Track 5 and Ubuntu • Performingdiscclean-upsanddefrags • Good knowledgeof Commandprompt • Settinguprouters • Installingandupdatingdrivers • Usingremote desktopsoftware includingTeamViewer, LogMeIn,Go ToAssistandVNCViewer • Basic Linux andMac experience • Installingantivirussoftware includingMacAfee, Norton,AVG,Avast,MalwarebytesandHitmanPro • UsingVirtualbox software • Knowledgeof gamingconsole hardware • Fixingbrokenphone handsets • Good knowledgeof Microsoftoffice software including Excel andOutlook • Knowledgeof datarecovery • AD • Mitel Phone • DNS server
  • 2. • DHCP Server • Windows2012 • Mitel telephonesystem. • Programing a switch Interests/ hobbies/ Personal fit: I love workingwithcomputersandinstallingdifferentsoftware to see whatworksbestwiththe computerI’mworkingwith.I alsohave an interestinfootball,music,movies,plumbingand electrical tasks. IT support Profile Nathan Cole Personal Profile I am a good withcomputersandpossessgoodplanningandtime managementskills.Iam a friendly individualandalwaysaimtolearnas much as I can fromthose aroundme.I am focused, always complete taskstothe bestof myabilityandam passionate aboutanythingtodowithcomputers. My aimisto developthisinterestwithinthe workplace,developmyknowledgeandhelpothersto understandcomputersandhowtheywork.Ihave gained skillsbothfromcoursesandthroughmy ownpersonal experience of workingwithcomputersathome.Ihave experience talkingtoa range of people fromdifferentbackgroundsandagesandfeel I’dworkwell withinanITSupportteam. Education Barking and DagenhamCollege July 2013 – April 2014 I was studyingCiscoNetworkingLevel 1andthe CompTIA A+at Barkingand DagenhamCollegebut chose to leave before completionandpursue anapprenticeshipasIfeel itwouldbe bettersuitedto my learningstyle. Warren School September– July 2013 • GCSE Maths – D • OCR Level 2 National FirstAwardinICT– Pass • BTEC Level 1 in Construction –Pass Work Experience Mobile Hot May 2014 IT Support Dutiesincluded: • Networking/serverwork • Repairinghardware • InstallingWindowsServer2008 • Dealingwithcustomers • Troubleshootingandresolvingcomputerissues • Troubleshooting
  • 3. Freelance November2013 – January 2014 IT Support Dutiesincluded: • Fixingcomputers • Installingsoftware • Replacinghardware • Performingcomputerdiagnostics St VincentsSchool 2 weekswork experience inMay 2012 CateringSupport Dutiesincluded: • Preparingfood • Cleaningtablesandtableware • Takingordersfrom students Apprenticeship at Justit 2014 May to 2015 - PRESENT Progressive digital media company. Desktop support .Troubleshootingproblems .InstallingWindows 7 . .Exchange emails. .Hardware fixinglikeHarddrive. .Supportingthe Helpdesk team. .I have use Active DirectoryandExchange servertools. .Workingwithover1000 employees Animal Care Charity April 2014 Volunteer Dutiesincluded: • Pickingupdonations • Helpingcustomerswithitems Achievements • Participatinginadrama club called“spreadthe word”where Ihave filmedandactedin videos.Thisisalsoa youthgroupwhichhelpssendoutmessagestothe local area andthe social networkingaboutavarietyof issuesincludinggrowingup,bullyingandteen pregnancy.The aimof thisisto helpandgive out advice topeople whomayneedit. Key Skills • Buildingcomputers • Replacingcomputer componentsincludingmotherboards,harddrivesandRAM • Troubleshootingcomputerissues • Resolvingcorruptedfiles • Restoringcomputerstofactorysettings • InstallingoperatingsystemsincludingWindows7,8, Mac OS XSnow Leopard,Mountain Lion,Back Track 5 and Ubuntu • Performingdiscclean-upsanddefrags • Good knowledgeof Commandprompt • Settinguprouters
  • 4. • Installingandupdatingdrivers • Usingremote desktopsoftware includingTeamViewer,LogMeIn,GoToAssistandVNC Viewer • Basic Linux andMac experience • Installingantivirussoftware includingMacAfee,Norton,AVG,Avast,Malwarebytesand HitmanPro • UsingVirtualbox software • Knowledgeof gamingconsole hardware • Fixingbrokenphone handsets • Good knowledgeof Microsoftoffice software includingExcel andOutlook • Knowledgeof datarecovery • Active Directory • I have knowledge inserver2012.DNSand Active Directory • TroubleshootingProblems • Mitel phone system. Interests I love workingwithcomputersandinstallingdifferentsoftwaretosee whatworksbestwiththe computer. Informationtechnology ismyfavouriteinthe environment.The thingswhatIlike todois Football,Computerprogramming,Gaming,Securitytheatres,Music, References available on request

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