Areas of Expertise
 Data Center
 Server Configuration
& Performance
 Physical & Virtual
Management Experience
Staff Managed
Site Support for All US DCs
SAAS Operations
Logistics (Racking/Cabling)
of 2

NATHAN HARTLEY-DC Operations-Dec 2015

Published on: Mar 3, 2016

Transcripts - NATHAN HARTLEY-DC Operations-Dec 2015

  • 1. Areas of Expertise  Data Center Operations  Server Configuration & Performance Optimization  Physical & Virtual Servers  Storage Area Networks  Network Administration  Capacity Planning  Electrical, Mechanical, HVAC, Security, Backup Power & Fire Protection Systems  Overhead & Underfloor Cable Management  Process Design, Standardization & Continuous Improvement  Preventive & Corrective Maintenance  Business Relationship Management  Change & Risk Management  Team Leadership & Training  High Security Operations  SAAS Environment Support  Executive Communication  Staff Training  Documentation  DC Layout Planning NATHAN HARTLEY 2896 S 2300 E, Salt Lake City, Utah 84109 T:801.815.8901• E: SENIOR DATA CENTER OPERATIONS MANAGER with over 10 years of experience in high-reliability data centers housing mission-critical servers for global operations and Oracle Cloud/SAAS. Skilled at managing the risks, stakeholder relationships, and resources involved in leading major facility projects, including large-scale server installation, relocation, reconfiguration, and decommissioning initiatives. Possesses a can do attitude for making the impossible doable, and recognized as the go-to person for finding elegant solutions for complex challenges. Adept at identifying and capitalizing on opportunities to streamline operations, reduce costs, mitigate risk and make better use of available resources. CAREER HIGHLIGHTS DATA CENTER SENIOR IT MANAGER 2005 - Present NT SYSTEMS ADMINISTRATION 2004 - 2005 Oracle Corporation (formerly Siebel Systems), Salt Lake City, Utah Career Summary: • Originally engaged by Siebel Systems to assist with the migration of worldwide servers into a centralized location; immediately established a reputation for professionalism and astute judgment. • Within three months, offered a permanent position in NT Systems Administration, with responsibility for configuring, maintaining and optimizing performance of a global pool of servers that are used by project teams and lines of business around the world. • With the acquisition of Siebel by Oracle Corporation in 2005, selected from multiple candidates to manage operations, security and compliance for Siebel’s main data center and a failover site. • Manager of onsite server admins for all 3 US datacenters within Oracle’s Cloud/SAAS organization. • As the senior manager on site, relied upon to handle performance and employee relations matters for an additional 25 staff in five other teams. • Authorizes all space allocation requests in the data center, and plans infrastructure and layout for future allocations. • Datacenter technical liaison for SAAS sales. • Works with global staff in UK and India to streamline operational processes and present metrics to upper management. • Responsible for provisioning of all internal and infrastructure systems to support Oracle’s on demand offering (Oracle Managed Cloud Services) • Liaison between facilities and IT organizations.
  • 2. Management Experience Staff Managed Site Support for All US DCs SAAS Operations Provisioning Logistics (Racking/Cabling) Federal On Demand Global Windows Support Facilities Engineers (dotted) Network Engineers (dotted) DataCenters Managed 1,000 sqft Colo DC @ 4kw / rack 15,000 sqft DC @ 5kw / rack 25,000 sqft DC @ 8kw / rack Aspects of 80,000 sqft @ varying densities Technology & Infrastructure Servers Windows Server 2000/2003 HP/Compaq/Dell/IBM Enterprise Systems SAN/NAS Windows Cluster Tools & Utilities ITIL V3 MS Visio and Office Oracle Openoffice OEL Ubuntu Linux Key Accomplishments: • Developed a central repository of Standard Operating Procedures for the configuration and installation of new server software, which became a trusted resource for Service Request ticketing. • Assisted SAN storage team with integration of blade center fabric switches and windows clustering. • Redesigned the data center layout to accommodate much higher density, with a focus on hosting SAAS and customer environments. • Developed processes, procedures, and standards for a new, state of the art datacenter as well as managing multiple migrations to it. • Championed and managed the shutdown of failover DC and the relocation of servers to other Oracle DCs, saving the company $1M annually in leasing costs with minimal impact on business continuity for mission-critical systems. • Stepped up to the challenge of seamlessly migrating a server environment from a California facility and preserving critical evidence for a $1.3B copyright infringement suit as well as other, smaller suits. • As the key contact with external auditors and corporate colleagues during SAS70, PCI and HIPPA audits, hosted local site tours and ensured that all compliance documentation was in order. • Assisted with bringing a newly built datacenter online, including creating processes and standards as well as proposals for effective staffing. • Completed a project to create high security areas within a datacenter to host federal environments (DOD, DOJ, NIST, ITAR). • Created and lead tours for customer summit events, which are used to assist closing high-dollar sales. • Reported metrics and datacenter health statistics regularly to upper management. • Proposed and assisted with changes and upgrades to increase capacity, redundancy and resiliency of datacenter facilities and server environments. Order Lifecycle Management 2003 - 2004 Praxair Healthcare, Midvale, Utah Career Summary: • Began in order reception as a contractor, but within a couple months became overall coordinator for order fulfillment. • Consolidated orders received electronically and from phone calls or fax and managed delivery plans. Key Accomplishments: • Created a spreadsheet based intake form to be stored at a centralized location that was adopted by all Utah branches of Praxair. • Lead the charge to upgrade existing computer systems and migrate processes to utilize the newer technology. • Built and updated fulfillment procedures to be more efficient and reliable.

Related Documents