DE-LA ANNAPURNA: STANDS FOR QUALITY HOSPITALITY SERVICES
CHAPTER 1
INTRODUCTION
1.1. Preamble
Briefly discuss the reason...
1.5. Significance of the Study
Establish the academic relevance of this journey. Also briefly discuss how or to what
exten...
CHAPTER 2
PROFILE OF THE INSTITUTION PROVIDING OPPORTUNITY FOR
INTERNSHIP PROJECT STUDY
2.1. Introduction
Briefly introdu...
2.7. Organizational Business Areas/Service Coverage
Briefly explain the different business/service specializations opted b...
CHAPTER 3
METHODOLOGY OF PROJECT STUDY
3.1. Working Approaches Applied
Explain how you worked during your Internship depu...
Table 2.1: Work Schedule
SN
Activities
Weeks
WK1 WK2 WK3
WK4 WK5 WK6 WK7 WK8
1
2
3
4
5
6
7
8
9
10
Internship Template...
CHAPTER 4
DIAGNOSIS OF ORGANIZATIONAL EXPERIENCE
4.1. Situational Analyses
Briefly analyze the external and internal envi...
By all means, you should be in position to establish a well-diagnosed SWOT analyses of
the firm by now.
Figure 3.1: SWOT A...
CHAPTER 5
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS
5.1. Summary of the Study
Recap the overall project study, its nature,...
5.6. Recommendations for Managerial Implications
Produce a few SMART recommendations for the firm to take into account of ...
REFERENCES
Follow APA style guidelines for this part. You can request for separate manual by Rijal,
C. P. on APA style gu...
APPENDICES
This is an optional section. If you have developed any forms, formats, data collection
checklists or questionn...
ANNEXTURES
In this part, you are required to place extended files of various data, if applicable. Such
information has to...
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Nathm internship

This document serves as a real template to develop Internship study-based report.
Published on: Mar 3, 2016
Published in: Education      
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Transcripts - Nathm internship

  • 1. DE-LA ANNAPURNA: STANDS FOR QUALITY HOSPITALITY SERVICES CHAPTER 1 INTRODUCTION 1.1. Preamble Briefly discuss the reason why this study was performed including where, what, when, how. Also state the reason why you selected this organization for this project. Mention all this as part of integral course requirement for the fulfillment of Masters Degree in Hospitality at NATHM, in affiliation with Faculty of Management, Tribhuvan University. 1.2. Objectives of the Study Briefly specify the main purpose of conducting this study, what does the study intend to do more specifically? You may organize it in the form of main objective – general objective and specific objectives. 1.3. Statement of the Problem Explain the key missing link, or a broad query that insisted you to perform this project study in particular organization and specific department you have chosen. You may also base it with an important incident, or your objective in life and here you may find such an exposure as a platform to help yourself to move ahead in executing your professional objective. 1.4. Scope of Works Briefly explain the functional coverage, your professional involvement, resources used, and responsibilities fulfilled while working as an Intern in the said organization. Also reveal the extent and nature of supervision received. Internship Template for NATHM – MHM; @ Rijal (2013) Page 1
  • 2. 1.5. Significance of the Study Establish the academic relevance of this journey. Also briefly discuss how or to what extent this study would serve instrumental to the management in the organization of study, and other stakeholders. Do not forget to establish the relevance of such an experience in transforming professional functionalism in you as a learner of hospitality management and also reveal how such a study opportunity may serve instrumental in building up your academic as well as managerial confidence. 1.6. Organization of the Study Report Prepare in a single paragraph by briefly explaining the chapter-wise key contents of the internship project study report. For example, This report has been developed in five distinctive chapters. First chapter establishes the introduction of the internship project study, followed by detailed information about the organization providing internship project study in the second chapter. The third chapter presents with the methodological perspectives applied in executing this project study. Detailed organizational and problem diagnoses have been presented in the fourth chapter of the study report. Finally, on the basis of overall study and personal observation, relevant summary, conclusions, lessons learnt, and recommendations have been produced in the fifth chapter as the final section of the study report. Internship Template for NATHM – MHM; @ Rijal (2013) Page 2
  • 3. CHAPTER 2 PROFILE OF THE INSTITUTION PROVIDING OPPORTUNITY FOR INTERNSHIP PROJECT STUDY 2.1. Introduction Briefly introduce the institution by presenting the gist of information about its incubation, key promoters, year of inception, location or geographic networks of coverage, its mission, vision, goals, objectives, value system, working principles and priorities, organization structure and design, corporate governance, strategic partnership, etc. This is not a confined coverage for it. 2.2. Department/Functional Areas of Study Discuss in detail the functional department/s experienced, job rotations done, interdepartmental experiences achieved, etc. Also describe what supervisory support you received. 2.3. Resource Exposure Received Discuss what resource usage privilege you received while working in this organization. 2.4. Responsibilities Executed Discuss with examples the various jobs performed, responsibilities accomplished and achievements made so far. 2.5. Organizational Structural Design Discuss with examples the different functional departments the organization operates with. 2.6. Organizational Governance System Briefly explain the executive bodies of the organization and the people on the lead role of the institution. Internship Template for NATHM – MHM; @ Rijal (2013) Page 3
  • 4. 2.7. Organizational Business Areas/Service Coverage Briefly explain the different business/service specializations opted by the firm. What else??? Note: In this chapter, most of the things will come through review of literature about the organization of your Internship Project involvement. So, use proper text citation and referencing using APA style guidelines given by me. It may require a few sessions for learning how to perform such works. Internship Template for NATHM – MHM; @ Rijal (2013) Page 4
  • 5. CHAPTER 3 METHODOLOGY OF PROJECT STUDY 3.1. Working Approaches Applied Explain how you worked during your Internship deputation period in this organization; your daily work schedule, operational procedures, reporting, etc. Also explain what methodological approaches you adopted – what blend of exploratory, descriptive, or causal study designs were used. 3.2. Mechanism for Study Supervision and Monitoring Elaborate the way how your performance was supervised and monitored, and who did so, how was the overall support received. Also explain if there was any monitoring, supervision and reporting schedule applied. How did such a mechanism contribute for better learning and transforming job relevant skills. 3.3. Study Tools and Techniques Applied Discuss with examples the different forms and formats used to perform this experiential study, diary, log books, checklists, and so on? Also discuss about the survey tools if any applicable. 3.4. Ethical Considerations Taken into Account Explain with examples, what are the different ethical concerns faced during this study and how you could manage such dilemmatic situations by complying with respective concerns. Try to limit such considerations from the perspectives of junior staff that you supervized, your coworkers, senior members, customers of the organization, and finally requirements of the university. 3.5. Work Schedule Develop a self-explanatory Gantt Chart showing the activities and timelines of task accomplishment. Prepare it for about 8-12 weeks. Internship Template for NATHM – MHM; @ Rijal (2013) Page 5
  • 6. Table 2.1: Work Schedule SN Activities Weeks WK1 WK2 WK3 WK4 WK5 WK6 WK7 WK8 1 2 3 4 5 6 7 8 9 10 Internship Template for NATHM – MHM; @ Rijal (2013) Page 6
  • 7. CHAPTER 4 DIAGNOSIS OF ORGANIZATIONAL EXPERIENCE 4.1. Situational Analyses Briefly analyze the external and internal environment in which your Internship Project located organization operates. Closely diagnose the nature and extent of driving and restricting forces for and against the institution. 4.2. Functional Structural System Closely diagnose the pros, cons, merits and demerits of the functional, structural system of the organization of your project study. Also discuss the areas of business/service specializations of the institution along with their merits and demerits. 4.3. Strategic Analyses In this part, develop it in a number of sections that should chronologically present a detailed diagnosis on firm’s strategic thrusts (mission, vision, goals, objectives, principles and priorities). You may revisit the existing elements and establish new elements for the firm if any of them are not yet addressed. Perform external environment analyses including customer analyses, competitor analyses, market analyses, and macro-environmental analyses. Extraction of market opportunities, threats and strategic uncertainties should be the end-results of such analyses. The final output of such analyses should take up the shape of tangible opportunities, threats, and uncertainties. Additionally, in the third section of strategic analyses, support it by analyzing the firm’s performance from various dimensions. Afterwards, add it with analyses of strategic options. The outcomes of internal analyses have to come in the shape of selected strengths, weaknesses and strategic constraints of the firm. Internship Template for NATHM – MHM; @ Rijal (2013) Page 7
  • 8. By all means, you should be in position to establish a well-diagnosed SWOT analyses of the firm by now. Figure 3.1: SWOT Analyses of Hotel De-la Annapurna Magnitude of Analyses Type of Organizational Attachment Internal to the Firm External to the Firm Positive Negative 4.4. Functional Diagnosis Here, using your subjective and objective means of evaluations, produce a detailed account of all business/service functions of the organization. Also try to figure out specific competencies, benchmarks achieved by the firm. Analyze the firm’s functional strengths, competencies and resourcefulness to execute various functions and businesses. 4.5. Critical Problems Experienced Among the various functional aspects worked and experienced while working in this organization, please try to figure out a few more critical, but important problem areas and go for depth analyses of causes and consequences of such problems. Try to relate such problems with a few international cases. 4.6. Key Success Factors Identified On the basis of your overall chronological assessment of various aspects of the firm, try to figure out a few (2-3) KSFs of the firm and try to establish a linkage of getting benefits of these success factors. 4.7. General Remarks Finally, produce a more comprehensive picture of the firm summarizing your general observation, experience and subjective and objective analyses of the various functional areas of the firm. Internship Template for NATHM – MHM; @ Rijal (2013) Page 8
  • 9. CHAPTER 5 SUMMARY, CONCLUSIONS AND RECOMMENDATIONS 5.1. Summary of the Study Recap the overall project study, its nature, depth of coverage, overall methodological aspects involved, learning experiences gained, innovative ideas applied, etc. 5.2. Key Findings of the Study On the basis of overall observation and learning by means of functional exposure, produce a to-the-point list of key findings of the study. Such findings should be more confined towards your major area of job involvement while working as an Intern in this organization. 5.3. Discussions Try to figure out 2-3 such functional mechanism or professional behaviors that tend to contradict with the universal conceptual perspectives, or guiding principles or generally accepted institutional value systems. 5.4. Conclusions On the basis of this overall study, what argument do you make now in a nutshell? Or, what do you claim now? Discuss it in the form of key punch notes; make a final claim on the basis of this study. Remember, here you have to try to eliminate the negative things and come up with a solid understanding about this organization and its success, which you think is worth learning for rest of others. 5.5. Lessons Learnt Try to figure out 2-3 important lessons learnt for transforming your life-long learning for professional career. Internship Template for NATHM – MHM; @ Rijal (2013) Page 9
  • 10. 5.6. Recommendations for Managerial Implications Produce a few SMART recommendations for the firm to take into account of policy, strategic and functional review. Internship Template for NATHM – MHM; @ Rijal (2013) Page 10
  • 11. REFERENCES Follow APA style guidelines for this part. You can request for separate manual by Rijal, C. P. on APA style guidelines for academic writing. Internship Template for NATHM – MHM; @ Rijal (2013) Page 11
  • 12. APPENDICES This is an optional section. If you have developed any forms, formats, data collection checklists or questionnaires, please place them here in a chronological order. Make sure such developed in methodology part of the document. The first item in this section should be your updated CV with highlights on skill competence. Internship Template for NATHM – MHM; @ Rijal (2013) Page 12
  • 13. ANNEXTURES In this part, you are required to place extended files of various data, if applicable. Such information has to be discussed in the main body of the report. Also the extended policy outlines, directives, standards, etc. also need be placed in this part. Internship Template for NATHM – MHM; @ Rijal (2013) Page 13