CURRICULUM VITAE
PERSONAL DETAILS:
Name: Patrick Okello Odhiambo.
Nationality: Kenyan.
Date of Birth: 11.03.71
Marital Sta...
Company: Travelers Beach Hotel (Mombasa, Kenya).
Position:Doorman.
January 2004 – April 2008
Responsibilities:
- Welcoming...
• Corel Draw
• Internet Mail
EDUCATIONAL BACKGROUND:
Colleges: - THE KENYA POLYTECHNIC UNIVERSITY COLLEGE, NAIROBI
- INFOT...
Madinat Jumeirah - Al Qasr Hotel.
• Designed the runners-up stand under Ministry of Tourism and Wildlife
for African Tours...
of 4

POO CV Current

Published on: Mar 4, 2016
Source: www.slideshare.net


Transcripts - POO CV Current

  • 1. CURRICULUM VITAE PERSONAL DETAILS: Name: Patrick Okello Odhiambo. Nationality: Kenyan. Date of Birth: 11.03.71 Marital Status: Married Height &Weight: 185 cm, 88kgs. Language Skills: English, Swahili. Current Location: Dubai, UAE Phone: + 971 55 6461681 E-mail: okellopatrick96@gmail.com EXPERIENCE: Company: Madinat Jumeirah Al Qasr and Dar Al Masyaf Hotel (Dubai, UAE) Position: Guest Services Executive – Concierge February 2013 – To date Responsibilities: - To provide information, advice, guidance and assistance to hotel guests in all manner of things, including hotel services, entertainment, recreation facilities, restaurants, luggage, transport, sightseeing etc. - To provide general information and happenings around Dubai and UAE, including all shopping centers, tourist information, pub, restaurant and places of interests. - To maintain a high level of communication and feedback within the department - Handling guest/s complains and compliments and handing them over to the head of department and respective team leaders. - Maintain the Privacy of guests ensuring that no details of guests are disclosed. - Bookings (Golf, Safari’s & Tours) Airline Ticket Confirmations, Reservations, Meet and Assist Bookings (Marhaba Booking, VIP Lounge Bookings.) - Team Leader (During the Night Shift) Position: Doorman/Concierge April 2008 – January 2013 Responsibilities: - Welcoming guests to the hotel. - Assist guest/s or groups upon check in and check out. - To provide general information and happenings around Dubai and UAE, including all shopping malls, tourist information, clubs, restaurants and places of interests. - To maintain a high level of communication and feedback within the department - Dealing with guests complains and compliments and handing them over to the head of department and respective team leaders. - Maintain the privacy of guests ensuring that no details of guests are disclosed
  • 2. Company: Travelers Beach Hotel (Mombasa, Kenya). Position:Doorman. January 2004 – April 2008 Responsibilities: - Welcoming guests to the hotel. - Assisting guests with their luggage upon check in and check out. - Assist guests with directions around the hotel premises e.g. hotel outlets. - Organizing transportation for guests. - To provide general information, including all shopping centers, Tourist information, pub, restaurant and places of interests. Company: EX - SECURITY PRINTERS LTD. (Thika, Kenya) Position:Graphic Designer February 1999- 2003 December Responsibilities: - Art Work design of Calendars, Brochures, Magazines, Adverts, Books, Logos, Labels, Stickers, Cards, Stationeries Illustrations, General Typesetting, Scans Data entry and Data Analysis. - Taking Design Briefs. Computer Maintenance. - Team Leader of Cleaner Production. - Production Supervisor Organisation: KENYA ANGLICAN YOUTH ORGANISATION (Nairobi, Kenya) Position:Diocesan Drama and Music Co-ordinator. 1995 – 2008 TRAININGS LEARNING MANAGEMENT SYSTEM ENROLLER at Madinat Jumeirah, Al Qasr Hotel 25th January 2016 TEAM TRAINER at Madinat Jumeirah, Al Qasr Hotel 4th – 6th March 2015 ON THE JOB TRAINER at Madinat Jumeirah, Al Qasr Hotel 12th – 13th March 2014 CONCIERGE CROSS EXPOSURE at Madinat Jumeirah, Al Qasr Hotel 1st January 2012 – 7th April 2012 BUTLER SERVICES CROSS TRAINING at Madinat Jumeirah, Dar Al Masyaf October 2010 CONCIERGE CROSS TRAINING at Madinat Jumeirah, Al Qasr Hotel February 2009 COMPUTER SKILLS: • Introduction to Windows 95 • Ms Word • Spread Sheets - Ms Excel • Adobe PageMaker 6.5, 7.0
  • 3. • Corel Draw • Internet Mail EDUCATIONAL BACKGROUND: Colleges: - THE KENYA POLYTECHNIC UNIVERSITY COLLEGE, NAIROBI - INFOTECH TRAINING CENTRE, NAIROBI COURSES: • Graphic Design and Communication. • Cultural Studies and History of Art. • Entrepreneurship • Corel Draw DIPLOMA: Diploma in Graphic Design and Communication. CERTIFICATES: Certificate in Desktop Publishing Using Corel draw. Certificate in Introduction to Computers & Desktop Publishing. ST. JOSEPH’S HIGH SCHOOL Kenya Certificate of Secondary Education ‘O’ Level 1989 – 1992 SKILLS: · Designing. · Basketball. · Computer technician. ACHIEVEMENTS: • 27th September 2014 – 21st November 2014 TASK FORCE at Jumeirah Mesilah Beach Hotel and Spa in Kuwat. In charge of Concierge and Valet Services reporting to the Executive Rooms Division Manager • 11th May 2014 awarded CERTIFICATE OF SERVICE (5 YEARS) with Jumeirah Group • 20th – 24th October 2013, Concierge Ambassador for Madinat Jumeirah, Al Qasr Hotel at the during the Dubai Expo 2020 bid. • 10th – 11th December 2013 represented Madinat Jumeirah, Al Qasr Hotel, at the Department of Tourism Commerce and Marketing Concierge Competition • 19th June 2011 awarded CERTIFICATE OF SERVICE (3 YEARS) with Jumeirah Group • November 2010 THANK YOU note for achieving scoring 100% in the Mystery Shopper Assessment. Concierge Department, Madinat Jumeirah - Al Qasr Hotel. • July 2008 awarded STAR OF THE MONTH Concierge Department.
  • 4. Madinat Jumeirah - Al Qasr Hotel. • Designed the runners-up stand under Ministry of Tourism and Wildlife for African Tours and Hotels Ltd. • Designed several books, novels, Magazines and Calendars among them. The Law of Inheritance (book), The Excellent Voice of Comfort (novel), Kenya Transporter (Magazine), K.A.S.N.E.B Calendar for the year 2003. PROFILE: I am honest, dedicated, responsible and hardworking person. A team player who can work under minimal supervision to achieve the set targets. STRENGTH: I am a team player and I like to server people to the best of my ability. INTEREST: • Music • Basketball • Swimming • Traveling REFEREES: ASHWIN FERNANDES MADINAT JUMEIRAH, AL QASR HOTEL P. O. Box 75157 TEL: 050 6781933 DUBAI, UAE MR. PAUL WASONGA INTERCONTINENTAL HOTEL, FESTIVAL CITY P. O. Box 45777 DUBAI, UAE MOBILE: 055 2886265

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