mgmt
records
NASS Digital Records Forum – Seattle – May 2, 2015
the future is not what it used to be
mgmt
records
Records Management as a state CIO Priority
2008 2009 2010 2011 2012 2013 2014 20152007
NASCIO - Document/Cont...
How the Environment (and Conversation) is Changing
records
NEW CATEGORIES
Open Data
Big Data
NEW PLATOFORMS + TOOLS
Cloud
...
Increasing Capacity GOVERNING Gooks
The work of government is
noble
The people of government
are amazing
The systems of go...
High Volume, High Velocity, High Variety
Big Data and Open Data
Open data is part of that variety.
It is data that can be ...
Everything Will Be Predictive Perceivant.
WindyGrid + the SmartData Project Chicago CIO Brenna Berman
Undoing the Bad Habits of the PC State of Washington
Private, Public, and Hybrid Clouds State of Washington
Getting Out of the Infrastructure Business Government Technology
Video and Audio: Indexable, Searchable + Retrievable
Going Social in Public
Social Mentions as Public Records
"Record" means a book, letter, document, paper,
map, plan, photograph, film, card, tape,...
Policy Guidance from Utah State Archives
 “Content on a social media site that relates to
transactions of government busi...
These Kind of Records include Social Mentions
“Any and all documents that relate to…”
“All reports of the incident…”
“A...
How Much Do You Archive?
Tweet =126 characters
Metadata = 2,308 characters
Important details such as user IDs & timestamps...
Four Factors
Frequency: How quickly can you capture new content
before it is lost or deleted?
Comprehensiveness: Do you ha...
Cyber Security
Breach
Hack
DDoS
Malware
Phishing
Malware
Spyware
Ransom-ware
Viruses
Worms
Botnets
Information Security
Dateline: Jefferson City
Flickr: Steve Warren
DAYS THAT MISSOURI WAS A WORLDWIDE
Hacktivist Target:123
 Cybersecurity = risk management.
 Security incidents are inevitable.
 Prepare.
 Fund and support.
 Plan PR mitigatio...
Connecting CivicTech to Government eRepublicLabs.com
If You Don’t Build It, Someone Else Will Opportunity space
Civic Crowndfunding citizinvestor
Open Data and Transparency Alabama.gov
Palo Alto
Participatory Budgeting pbnyc.org
Presenters:
QR Code
Date:
Government is Not Where Citizens Are
Six Ways to Hack Yourself Erepubliclabs.com
Shift Your Mindset: Help your agency, your community function
as a startup by ...
govtech.com/cdg Progressive
Paul W. Taylor
Chief Content Officer
e.Republic
Editor at Large
GOVERNING
pwtaylor@erepublic.c...
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Records Management: The Future is Not What it Used to Be

Presentation to the NASS Records Management Forum, Seattle, WA, May 1, 2015
Published on: Mar 3, 2016
Published in: Government & Nonprofit      
Source: www.slideshare.net


Transcripts - Records Management: The Future is Not What it Used to Be

  • 1. mgmt records NASS Digital Records Forum – Seattle – May 2, 2015 the future is not what it used to be
  • 2. mgmt records Records Management as a state CIO Priority 2008 2009 2010 2011 2012 2013 2014 20152007 NASCIO - Document/Content/Records/E-mail management (active, repository, archiving) 9 - - 8 6 3 2 4 10
  • 3. How the Environment (and Conversation) is Changing records NEW CATEGORIES Open Data Big Data NEW PLATOFORMS + TOOLS Cloud Analytics Business Intelligence NEW TYPES Video Social Media NEW OPPORTUNITIES Civic Startups OLD + GROWING PROBLEM Security
  • 4. Increasing Capacity GOVERNING Gooks The work of government is noble The people of government are amazing The systems of government are a mess
  • 5. High Volume, High Velocity, High Variety Big Data and Open Data Open data is part of that variety. It is data that can be freely used.
  • 6. Everything Will Be Predictive Perceivant.
  • 7. WindyGrid + the SmartData Project Chicago CIO Brenna Berman
  • 8. Undoing the Bad Habits of the PC State of Washington
  • 9. Private, Public, and Hybrid Clouds State of Washington
  • 10. Getting Out of the Infrastructure Business Government Technology
  • 11. Video and Audio: Indexable, Searchable + Retrievable
  • 12. Going Social in Public
  • 13. Social Mentions as Public Records "Record" means a book, letter, document, paper, map, plan, photograph, film, card, tape, recording, electronic data, or other documentary material regardless of physical form or characteristics that is prepared, owned, received... Utah’s Legal Code (63G-2-103) State of Utah
  • 14. Policy Guidance from Utah State Archives  “Content on a social media site that relates to transactions of government business is a record and must be managed accordingly.”  “Manage emails and other communications sent or received via social media sites according to existing policies on email management.”  “Many existing schedules apply to records on social media.” State of Utah
  • 15. These Kind of Records include Social Mentions “Any and all documents that relate to…” “All reports of the incident…” “All emails and communications between…” Twitter
  • 16. How Much Do You Archive? Tweet =126 characters Metadata = 2,308 characters Important details such as user IDs & timestamps Critical for authenticity in legal situations ArchiveSocial
  • 17. Four Factors Frequency: How quickly can you capture new content before it is lost or deleted? Comprehensiveness: Do you have all of the records you need? Are the records complete? What about metadata? Authenticity: How is the data stored? Can you prove that it is an accurate record? Will it hold up in court? Context: How easily can you locate the relevant records? Can you actually make sense of them when needed? ArchiveSocial
  • 18. Cyber Security Breach Hack DDoS Malware Phishing Malware Spyware Ransom-ware Viruses Worms Botnets Information Security
  • 19. Dateline: Jefferson City Flickr: Steve Warren DAYS THAT MISSOURI WAS A WORLDWIDE Hacktivist Target:123
  • 20.  Cybersecurity = risk management.  Security incidents are inevitable.  Prepare.  Fund and support.  Plan PR mitigation. Elected and Appointed Officials What You Can Do
  • 21. Connecting CivicTech to Government eRepublicLabs.com
  • 22. If You Don’t Build It, Someone Else Will Opportunity space
  • 23. Civic Crowndfunding citizinvestor
  • 24. Open Data and Transparency Alabama.gov Palo Alto
  • 25. Participatory Budgeting pbnyc.org
  • 26. Presenters: QR Code Date: Government is Not Where Citizens Are
  • 27. Six Ways to Hack Yourself Erepubliclabs.com Shift Your Mindset: Help your agency, your community function as a startup by leveraging lean business principles to promote innovation. Be A Voice of Reason: Understand the true cost of technology & innovation, and encourage leadership to not always invent new solutions that can be solved with something that has already been built. Experiment Often: Don’t be afraid of experimentation and will encourage frequent tests to ensure that they are meeting their citizens needs. Measure & Adapt: Encourage frequent measurement & adaptation to cut inefficient spending and waste.
  • 28. govtech.com/cdg Progressive Paul W. Taylor Chief Content Officer e.Republic Editor at Large GOVERNING pwtaylor@erepublic.com @pwtaylor Presentation available at mgmt records pwt.net/speaking

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