SEMINAR OFFERINGS
LY N N E P E E R | ROD PULLEY | JEANNE SPERRY
SELLING SKILLS AND CU...
SEMINAR OFFERINGS
LY N N E P E E R | ROD PULLEY | JEANNE SPERRY
SELLING SKILLS AND CU...
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Prg Seminar Offerings 2010 2 Pg

Listing of courses available through Peer Resource Group
Published on: Mar 4, 2016
Source: www.slideshare.net


Transcripts - Prg Seminar Offerings 2010 2 Pg

  • 1. SEMINAR OFFERINGS LY N N E P E E R | ROD PULLEY | JEANNE SPERRY SELLING SKILLS AND CUSTOMER INTIMACY FINANCIAL MANAGEMENT ■ Becoming Customer Focused: How to Achieve ■ Understanding Financial Statements: “Customer First” Attitudes/Actions Fundamentals for the Non-Financial Employee ■ Building Customer Rapport: Phrasing and the ■ Financial Ratios: Understanding Your Difference it Makes Organization’s Health ■ Gender Differences in Communication: Selling ■ Taking Control of Your Cash Cycle: Working to Men, Women and Couples Capital Management ■ Connecting Generations: Understanding ■ Tools for Business Decisions: The Income Veterans, Boomers, Xers and Millennials and Statement and Balance Sheet How They Interact in the Workplace ■ Risk and Reward: Managing Inventory ■ Understanding Customer Dissatisfaction: Dealing Effectively in Challenging Situations DESIGN, MARKETING AND ADVERTISING ■ Retail Selling Skills: Understanding Customer ■ Branding Strategies: How to Build a Needs and How to Influence Buying Decisions Compelling Brand ■ Prospecting for Business: Move from Cold ■ Differentiate Your Company with Calling to Serious Prospecting Outstanding Marketing and Advertising: Templates and Ideas to Help You Generate INDIVIDUAL EXCELLENCE Business ■ First Impressions: Reading Physical ■ Generational Marketing: Understanding Appearance and Body Language Your Target Audience and How They Make ■ Say Yes to Happiness: Nine Traits of Truly Buying Decisions Happy People ■ Retail Marketing: Tips and Techniques for ■ Juggling Multiple Priorities: Dealing with Advertising and Marketing Distractions, Procrastination and Clutter ■ Preparing Files for Commercial Printing: ■ Secrets of Self Promotion: Increasing Your Files, fonts and images Name Recognition in the Community ■ Effective Presentation Strategies: Skills for STRATEGIC MANAGEMENT Speaking in Front of One or One Thousand ■ Creating a Successful Business Plan: Knowing Where We Go From Here SUPERVISION AND MANAGEMENT ■ Customer Satisfaction Surveys: Find Out What ■ Managing Performance Successfully: Setting Your Customers Really Think about You Expectations, Evaluating Performance and Giving Feedback for Managers/Supervisors ■ Creating an Outstanding Orientation Program for New Employees: What New Employees Should Know Our group can create customized seminars on a wide variety of topics based on your business needs. peerresourcegroup.com | 843.597.2233 | email: Lynne.Peer@peerresourcegroup.com
  • 2. SEMINAR OFFERINGS LY N N E P E E R | ROD PULLEY | JEANNE SPERRY SELLING SKILLS AND CUSTOMER INTIMACY FINANCIAL MANAGEMENT ■ Becoming Customer Focused: How to Achieve ■ Understanding Financial Statements: “Customer First” Attitudes/Actions Fundamentals for the Non-Financial Employee ■ Building Customer Rapport: Phrasing and the ■ Financial Ratios: Understanding Your Difference it Makes Organization’s Health ■ Gender Differences in Communication: Selling ■ Taking Control of Your Cash Cycle: Working to Men, Women and Couples Capital Management ■ Connecting Generations: Understanding ■ Tools for Business Decisions: The Income Veterans, Boomers, Xers and Millennials and Statement and Balance Sheet How They Interact in the Workplace ■ Risk and Reward: Managing Inventory ■ Understanding Customer Dissatisfaction: Dealing Effectively in Challenging Situations DESIGN, MARKETING AND ADVERTISING ■ Retail Selling Skills: Understanding Customer ■ Branding Strategies: How to Build a Needs and How to Influence Buying Decisions Compelling Brand ■ Prospecting for Business: Move from Cold ■ Differentiate Your Company with Calling to Serious Prospecting Outstanding Marketing and Advertising: Templates and Ideas to Help You Generate INDIVIDUAL EXCELLENCE Business ■ First Impressions: Reading Physical ■ Generational Marketing: Understanding Appearance and Body Language Your Target Audience and How They Make ■ Say Yes to Happiness: Nine Traits of Truly Buying Decisions Happy People ■ Retail Marketing: Tips and Techniques for ■ Juggling Multiple Priorities: Dealing with Advertising and Marketing Distractions, Procrastination and Clutter ■ Preparing Files for Commercial Printing: ■ Secrets of Self Promotion: Increasing Your Files, fonts and images Name Recognition in the Community ■ Effective Presentation Strategies: Skills for STRATEGIC MANAGEMENT Speaking in Front of One or One Thousand ■ Creating a Successful Business Plan: Knowing Where We Go From Here SUPERVISION AND MANAGEMENT ■ Customer Satisfaction Surveys: Find Out What ■ Managing Performance Successfully: Setting Your Customers Really Think about You Expectations, Evaluating Performance and Giving Feedback for Managers/Supervisors ■ Creating an Outstanding Orientation Program for New Employees: What New Employees Should Know Our group can create customized seminars on a wide variety of topics based on your business needs. peerresourcegroup.com | 843.597.2233 | email: Lynne.Peer@peerresourcegroup.com

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