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P O L I N A W I N G
2855 Washington St Unit 5 Boston, MA 02119 tel 857-417-5481 pmarshakova@icloud.com
CAREER GOALS
To f...
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Bilingual Case Manager,
Works directly with program participants as well as develops, arranges and coordinates all servi...
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polina wing resume

Published on: Mar 4, 2016
Source: www.slideshare.net


Transcripts - polina wing resume

  • 1. 1 P O L I N A W I N G 2855 Washington St Unit 5 Boston, MA 02119 tel 857-417-5481 pmarshakova@icloud.com CAREER GOALS To fulfill a challenging role at a dynamic social service and healthcare organization utilizing my education, skills, and professional competencies. To contribute to the organization's programming goals while providing superior services to the community. To obtain opportunities for further professional development and growth. SKILLS 10+ years Care Management and Skills Training experience working with all age groups from pre-teens to elders Administration and Supervision Management/Function as part of a dynamic Management Team in a multi-cultural, multi-lingual environment Prevention, intervention and creation of effective Complex cases support plans. Computer skills: SAMS, MS Word, Excell, Access, File Maker, Provider Direct, HealthWyse. Outreach and Development Training Home Care Aids and Care Managers/conducting seminars, mandatory in-service sessions and serving as ongoing resource Event Planning PROFESSIONAL EXPERIENCE 2015-Present Tufts Medical Center Boston, MA Surgical Booking Coordinator, Coordinates all surgical scheduling functions for the Ophthalmology department. The primary purpose of the Surgical Booking Coordinator is to schedule and facilitate surgical procedures between patients and doctors of the Ophthalmology department at Tufts. Responisibilities include answering patient inquiries, initial patient interviews, scheduling and facilitating surgical dates with patients and families or other support systems as noted, assuring surgeon preferences regarding surgical sites, assistants, processes and any additional materials necessary to properly support specific resources. Provides complete pre-op surgical packets to the proper surgical location, assuring that surgeries may proceed as scheduled and assists the surgical biller with accurate and timely coding and billing information. Establishes systems to monitor and track Ophthalmology department: surgical functions and acts as a liaison between the department: and other Tufts Medical Center departments and external organizations. 2014-2015 Jewish Family and Children’s Services Brookline, MA Home Care Personal Care Intake Coordinator, Receives referrals from the contracting ASAPs, Hospices and Hospitals as well as referrals made by individuals looking to have in home services. The primary goal of the Home Care department is to provide quality services at home to the elderly and/or disabled clients. Receiving referrals for new potential clients from four ASAPs that have a contract with JFCS. Establishing professional relationships with Home Health Aids, ASAP’s Case Managers and JFCS’s staff members in VNA, Home Care, GAFC departments to ensure smooth functioning of the Intake and Coordination processes. Recording and entering new referrals into Healthwyse and achiving new cases. Providing day to day administrative support to the Home Care Director.. Assigning Home Care Aids, Homemakers and Personal Care Attendants to the new cases and creating work schedules in HealthWyse. Developing and administering the mandatory in-service sessions for the workers to comply with requirements set by the Executive Office of Elder Affairs. Conducting inteviews, hiring and orienting of the new staff members. Providing support to team meetings, conducting in-services and mandatory trainings. Participating and reviewing Complex cases at the Ethics Committee meetings. 2011 – 2014 Central Boston Elder Services Boston, MA
  • 2. 2 Bilingual Case Manager, Works directly with program participants as well as develops, arranges and coordinates all services. The primary purpose of these programs is to help Boston area seniors remain self-sufficient in their homes by providing short and long-term care. In addition to these duties, case managers create tailored interventions and support on a case by case basis. Conducting face to face Home Visits to assess clients needs. Assessing elder’s functional, health and income status to detemine eligibility for community – based services Initiating, authorizing and monitoring service plans for complex cases. Recording and entering data into several types of databases. Coordinating services and continuing ongoing communication with service agencies. Participated and Coordinated Entertainment for CBES Elder Expo for two consecutive years, as well assist with other ongoing projects. Creation of support plans and review of relapse prevention strategies during Complex Cases monthly meetings. Ongoing communications with DDS, ADH programs, Protective Services, Behavioral Counseling at Kit Clark. 2009- 2012 Cerebral Palsy of Massachusetts Quincy, MA Options Program’s Skills Trainer , Works and trains program participants including Personal Care Attendants to coordinates all services for a person with disabilities. The program is designed to maintain -high risk- individuals in their own home. Assessing and determing individuals eligibility for the Options program. Responsible for training paticipants to untilize the Options program according to the guidelines and regulations by the Executive Office of Health & Human Services Office of Medicaid to train to perform employer-required tasks and administrative tasks for the clients of the Personal Care Attendant Program as a Fiscal Intermediary. Compiling participant’s data and recording home visits and assessments in compliance with the program. Translating for the Russian speaking clients and clinical staff members of the Options program during annual clinical evaluation visits. Reporting and filing fraud occurences to Masshealth Fraud and Bureau of Special Investigations. 2008-2009 Vinfen Boston, MA Administrative Assistant of Event Planning and Public Relations Plan, schedule and publicize events and corporate functions to promote Vinfen’s community-based services to people with psychiatric conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Negotiating contracts with facilities, caterers, printers and other vendors for best value and deliverables. Creating and maintaining budgets for these activities. Marketing exposure for Vinfen’s community-based services to attract contracts and partnerships. Responsible for strategic planning, message/theme development and targeting of event attendees. Managing logistics of event itineraries and staffing needs. Establishing and communicating with key corporate personnel and vendors. EDUCATION AND TRAINING 2008 – Present Participated in career development workshops on: Parkinson, Alzhemeir’s, MLS, Mental Health and Suicide prevention in Older Adults, Stress Management & Communication Skills, as well as others required to continue to improve skills necessary to better serve elderly population.. 2012 Boston University Boston, MA  Boston University Gerontology Center, The Institute for Geriatric Social Work. Certificate Program – Geriatric Care Management 2008 Boston University Boston, MA  Boston University Gerontology Center, The Institute for Geriatric Social Work. Certificate Program – Issues of the Aging Population 2003 Massachusetts College of Art Boston, MA Bachelor of Fine Arts 1985-1994 Academy of Art St-Petersburg, Russia High School Diploma
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