POOJA PUROHIT
Mob: +971568095204; Email: HYPERLINK "mailto:ppurohit019@gmail.com" ppurohit019@gmail.com
Location: Dubai (R...
• Quality Control
• Quality & Process Compliance
CERTIFICATIONS / TRAININGS
• Certified in Logistics & Supply Chain Manage...
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pooja purohit_original-3

Published on: Mar 4, 2016
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Transcripts - pooja purohit_original-3

  • 1. POOJA PUROHIT Mob: +971568095204; Email: HYPERLINK "mailto:ppurohit019@gmail.com" ppurohit019@gmail.com Location: Dubai (Resident Visa valid for 3 years) Experience of over 3+ yrs, seeking a supervisor/sr. consultant role in services industry Key Skills: Customer relationship management |Knowledge of Logistics & Supply chain planning , Import & Export , Incoterms ,Inventory management , 5S-Housekeeping ,Free zone operations , letter of credit – UCP 600 | Basic Knowledge of Excel, Accounting and SAP Domains: Telecom| CRM| Finance | ITES |Supply Chain |Logistics|FMCG|Hospitality|Oil&Gas. Role and designation Duration Organization Executive – Logistics June 2012 to April 2015 S2 InfoTech, Onsite Alcatel Lucent, Bangalore Executive – Customer Support Nov 2010 – Jan 2012 S2 InfoTech, Onsite Alcatel Lucent, Gurgaon EXECUTIVE PROFILE 1. Current role – Supervisor Logistics – Alcatel Lucent ITPL, Bangalore Responsibilities - Managing BSNL and MTNL customer accounts for 132 sites - Managing Inventory for Incoming and Outgoing cards - Maintaining MIS for TAT, Waybill report, stock information etc. - Managing packing and dispatch of Inventory within lead time - Monitoring stock using SAP PB1 – ESpares - Managing a team of 7 support staff 2. Previous role – Executive customer support – Alcatel Lucent, Gurgaon Responsibilities - First point of interaction between companies’ Engineer and the engineer of contracted exchanges either through calls or email. - Taking complete information regarding any incoming technical faultquery and documenting them after verifying Agreement and contract period ETC. - Coordinating with customer for any further communication regarding any ongoing issue. STRENGTHS • Communication skills • Customer relations • Customer Relationship Mgmt • Statutory Compliance • Personnel Administration
  • 2. • Quality Control • Quality & Process Compliance CERTIFICATIONS / TRAININGS • Certified in Logistics & Supply Chain Management Phoenix Institute , Karama , Dubai, UAE • Two days training on Business communication Alcatel – Lucent , Gurgaon, Delhi , INDIA • One week training for Voice n Accent Alcatel – Lucent , Gurgaon , Delhi , INDIA • TOEIC certified Alcatel –Lucent , Gurgaon , Delhi , INDIA TECHNICAL SKILL SET MS Office Microsoft Excel, Word, PowerPoint Application SAP E-spares, CARES and VEGA Operating System Windows 2000 and 2003 EDUCATION 2010 Jai Narayan Vyas University Jodhpur B.COM 2002 Budding Bird Sr Sec School Tinsukia XII-Commerce

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