Narayana Hrudayalaya
“The Low Cost and High
Quality Service Provider”
1
Learning objectives
 To know about the hospital Narayana
health.
 To know about the management
philosophy.
 To kno...
Narayana Health : Introduction
 Narayana Health formerly known as Narayana
Hrudayalaya, is a multi-specialty hospital c...
Narayana Health : Introduction...(cont..)
 Narayana Health was founded in 2001 by Dr. Devi
Shetty under the aegis of th...
Vision and Values
 Narayana Health’s vision is "To provide high quality
health care, with care and compassion, at an
a...
Vision and Values…(Cont..)
a - Accountability: To honour our commitments with integrity
and transparency to our patient...
Mission Statement
DREAM AT NARAYANA HRUDAYALAYA IS “A DREAM
OF MAKING QUALITYHEALTHCARE AVAILABLE TO
THE MASSES WORLDWI...
Innovations of Narayana Health
 Improvements in quality of clinical outcomes since
clinicians are exposed to a variety ...
Leadership : Dr. Devi Shetty, Chairman
In 2001, Dr. Devi Prasad
Shetty, Chairman, Narayana
Health stepped in to make a ...
Leadership : Dr. Devi Shetty, Chairman
 He has leveraged economies of scale to provide affordable
healthcare.
 He bel...
Challenges India Face
 In India, the dual pressures of poverty and a large
population make effective healthcare deliver...
What India Needs ??
 India needs low cost, high productivity care
 A solution is not a solution unless it is affordabl...
A Snapshot of a Revolution
More than 99,000 Cardiac surgeries and 2,46,000 Cath lab
procedures [ Till Financial Year 201...
Journey
14
Awards and Accolades
 2013
- NICS, Bangalore Ranked Best Private Cardiac Hospital in India -
"The Week Nielsen Best Ho...
Milestone Achievements
 Conducts 40 heart surgeries every day
 Expertise in liver transplants on babies less than 10 k...
Conclusion
 Narayana health aims to treat middle class and rural patients
at low cost and provides good services.
 In...
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Narayana hrudayalaya :the low cost and high quality service provider

to know about the narayana health.
Published on: Mar 3, 2016
Published in: Healthcare      
Source: www.slideshare.net


Transcripts - Narayana hrudayalaya :the low cost and high quality service provider

  • 1. Narayana Hrudayalaya “The Low Cost and High Quality Service Provider” 1
  • 2. Learning objectives  To know about the hospital Narayana health.  To know about the management philosophy.  To know about the leadership style of Dr. Devi Prasad Shetty .  To know about the Innovations of Narayana health. 2
  • 3. Narayana Health : Introduction  Narayana Health formerly known as Narayana Hrudayalaya, is a multi-specialty hospital chain in India, headquartered in the city of Bengaluru.  It is known as a low cost and high quality Indian healthcare service provider.  Narayana Health is also a renowned centre for telemedicine, the services rendered are free of cost. 3
  • 4. Narayana Health : Introduction...(cont..)  Narayana Health was founded in 2001 by Dr. Devi Shetty under the aegis of the Asian Heart Foundation (AHF)  Since then it has expanded its presence to 23 hospitals in 14 cities.  In 2013, Narayana Hrudayalaya Pvt. Ltd. changed its brand name to Narayana Health. 4
  • 5. Vision and Values  Narayana Health’s vision is "To provide high quality health care, with care and compassion, at an affordable cost, on a large scale.  The core values of the organization are represented by the acronym iCare;  i – Innovation and efficiency: To continuously reduce the cost of delivery of healthcare and improve reach ;  C - Compassionate Care: To provide accessible care that makes a difference to our patients; 5
  • 6. Vision and Values…(Cont..) a - Accountability: To honour our commitments with integrity and transparency to our patients, employees and investors;  r - Respect for all: To recognize the contribution of every employee and respect the rights and the dignity of every patient and employee;  e - Excellence as a Culture: To create a culture of ensuring the highest quality of consistent and reliable services to our patients and sustainable value for our stakeholders. 6
  • 7. Mission Statement DREAM AT NARAYANA HRUDAYALAYA IS “A DREAM OF MAKING QUALITYHEALTHCARE AVAILABLE TO THE MASSES WORLDWIDE”. To make the dream a reality we commit ourselves to: 1. Being a tertiary care referral center for complex 7 medical and surgical problems. 2. Developing a Health City Model, to be replicated nationally and internationally. 3. Excelling as an Education, Training and Research Center in Medical, Paramedical & Allied specialties.
  • 8. Innovations of Narayana Health  Improvements in quality of clinical outcomes since clinicians are exposed to a variety of medical conditions.  Reduced cost per surgery by using shared resources like laboratory, radiology, infection and quality control Teams, administrative overheads.  Ideal for resident doctors, clinicians to receive on site training which helps in reducing salary costs and build succession plans. 8
  • 9. Leadership : Dr. Devi Shetty, Chairman In 2001, Dr. Devi Prasad Shetty, Chairman, Narayana Health stepped in to make a difference to the Indian healthcare and he put into place a dream hospital project called Narayana Hrudayalaya. 9
  • 10. Leadership : Dr. Devi Shetty, Chairman  He has leveraged economies of scale to provide affordable healthcare.  He believes that the cost of healthcare can be reduced by 50 percent in the next 5–10 years if hospitals adopt the idea of economies of scale.  Dr. Shetty focused on the fact that 70% of India’s population lives in villages but 70% of the country’s doctors lives in cities. He therefore persuaded the Indian Space Research Organization in Bangalore to provide satellite connections that allowed NH to establish a telemedicine network between city hospitals and villages. 10
  • 11. Challenges India Face  In India, the dual pressures of poverty and a large population make effective healthcare delivery especially challenging.  The large rural population of India means that access to healthcare is low, with less than one doctor per 1,000 people and 1.1 hospital beds per 1,000 people.  Increasing the health resources of the nation requires substantial investment. To achieve the target of two beds per 1,000 population by 2025, an additional 1.75 million beds are needed. 11
  • 12. What India Needs ??  India needs low cost, high productivity care  A solution is not a solution unless it is affordable The Solution is NH NH are committed to creating an affordable, globally-benchmarked quality-driven healthcare services 12 model. a
  • 13. A Snapshot of a Revolution More than 99,000 Cardiac surgeries and 2,46,000 Cath lab procedures [ Till Financial Year 2013-14 since existence] 80bed dedicated post-op paediatric cardiac ICU – the largest in theWorld. Discounts of 15% of the revenues on an average per month. One of the largest dialysis units in India with 217dedicated beds and 130,000procedures per year. Patients from76countries Amongst the largest telemedicine networks in the world . 13
  • 14. Journey 14
  • 15. Awards and Accolades  2013 - NICS, Bangalore Ranked Best Private Cardiac Hospital in India - "The Week Nielsen Best Hospital Survey, 2013" - Good Company Award, Philanthropy Awards 2013, Forbes India  2012 - Scored 36th rank amongst "World`s 50 most innovative companies" by Fast Companies.  2011 - India Shining Star CSR Award for the exceptional CSR work in health sector.  2010 - Best Hospital by CNBC & ICICI Lombard. 15
  • 16. Milestone Achievements  Conducts 40 heart surgeries every day  Expertise in liver transplants on babies less than 10 kg weight with 95% success rate.  First heart hospital in Asia to Implant an artificial heart.  Performed combined kidney and pancreas transplant, offers formal training program for paediatric cardiac surgery.  Narayana Foundation conducts 61 training programmes and is short-listed by the University Grant Commission (UGC) for the status of a Deemed University.  Thrombosis Research Institute, Bangalore a division of Narayana Health is working towards discovering a vaccine to prevent heart attack. The Institute has come up with markers to diagnose heart disease early. 16
  • 17. Conclusion  Narayana health aims to treat middle class and rural patients at low cost and provides good services.  In spite of providing good services at comparatively low profits, the hospital earns high revenues due to reasonable pricing structure and effective and efficient utilization of resource. 17
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